Swiss Post vs MySwisscare

Your Swiss Post. Simple, fast and anywhere. With the Post-App, you’ll always have our most important services at hand. You can track, manage or frank letters and parcels in just a few clicks, use the pick@home or My Post 24 services with ease and keep an overview of your postal transactions at all times – whether at home, in the office or on the go. Functions in detail: • My consignments: Never miss a delivery. You receive information about upcoming consignments via push notifications and can manage deliveries conveniently. • Code scanner: Scan or manually enter barcodes and QR codes. • ePost: Handle your mail digitally: receive letters, pay invoices, sign and return contracts, file and retrieve documents. All in one workflow, anytime and anywhere. • Track Postbuses live: Track timetable data and live positions of all PostBus vehicles in real time • Location and opening hours: Find branches, letter boxes and other services, including collection times and opening hours. • pick@home: Have parcels collected conveniently from your home or an address of your choice. • DigitalStamp: Frank letters and parcels easily and conveniently with your smartphone, anytime and anywhere, and calculate letter size using artificial intelligence. • My Post 24: Send or collect parcels and registered letters 24/7 at terminals (without a display). • Collection note: Missed a delivery? Scan QR code, extend collection period or plan second attempted delivery. • Support chat: Our chatbot and our customer service specialists will support you with your query directly in the app. • Languages: The app is available in German, French, Italian and English. • Feedback: Share your opinion and help to develop the app.

MySwisscare provides a wide range of services to manage your insurance policy on your preferred mobile device, anytime, anywhere. POLICY MANAGEMENT Policy details You can visualize your insurance details and edit your address. Policy finances You can easily obtain your invoice in the App. You can follow your payments and you can make them by credit card or by bank transfer. Policy certificate Once the application has been completed, your policy will be ready for download. Depending on the products some policies must be paid before the download is available. Insurance card The former plastic card has now evolved into a digital insurance card. You can automatically have your policy attached to a pdf, ready to be emailed to a hospital or medical provider instantly. Contact numbers Under contact numbers, you will find all relevant information concerning Swisscare and it’s different partners, claims services and emergency 24/7 phone numbers. FIND A DOCTOR (Geolocalisation) Find a Doctor In the app, you can find the nearest medical service provider registered on Google, based on your geolocation data, such as hospitals, pharmacies, doctors or specialists. CLAIMS Claims Register your claims directly online, take pictures of your invoices, proof of payments. etc… and in one click, send it directly and securely to the claims service in charge. PROFILE Profile Under Profile, you can edit your policyholder address and correspondence address. NOTIFICATION Notification If you wish, MySwisscare will provide notifications for all important transactions and statuses directly in the app.