Swiss Post vs TrustID Authenticator

Your Swiss Post. Simple, fast and anywhere. With the Post-App, you’ll always have our most important services at hand. You can track, manage or frank letters and parcels in just a few clicks, use the pick@home or My Post 24 services with ease and keep an overview of your postal transactions at all times – whether at home, in the office or on the go. Functions in detail: • My consignments: Never miss a delivery. You receive information about upcoming consignments via push notifications and can manage deliveries conveniently. • Code scanner: Scan or manually enter barcodes and QR codes. • ePost: Handle your mail digitally: receive letters, pay invoices, sign and return contracts, file and retrieve documents. All in one workflow, anytime and anywhere. • Track Postbuses live: Track timetable data and live positions of all PostBus vehicles in real time • Location and opening hours: Find branches, letter boxes and other services, including collection times and opening hours. • pick@home: Have parcels collected conveniently from your home or an address of your choice. • DigitalStamp: Frank letters and parcels easily and conveniently with your smartphone, anytime and anywhere, and calculate letter size using artificial intelligence. • My Post 24: Send or collect parcels and registered letters 24/7 at terminals (without a display). • Collection note: Missed a delivery? Scan QR code, extend collection period or plan second attempted delivery. • Support chat: Our chatbot and our customer service specialists will support you with your query directly in the app. • Languages: The app is available in German, French, Italian and English. • Feedback: Share your opinion and help to develop the app.

TrustID Authenticator works with 2-factor authentication for your TrustID accounts. The app itself is protected by biometrics or PIN code. Sensitive data, such as the secrets of your second factors, are stored securely on your device only.  When you access to a service using your TrustID account, a push notification will be delivered to your app that lets you confirm or cancel the sign-in process in an effortless way. If the notification service is unavailable, a traditional offline mode can also be used to not miss any sign-in sessions.