Swiss Post vs GenèveID

Your Swiss Post. Simple, fast and anywhere. With the Post-App, you’ll always have our most important services at hand. You can track, manage or frank letters and parcels in just a few clicks, use the pick@home or My Post 24 services with ease and keep an overview of your postal transactions at all times – whether at home, in the office or on the go. Functions in detail: • My consignments: Never miss a delivery. You receive information about upcoming consignments via push notifications and can manage deliveries conveniently. • Code scanner: Scan or manually enter barcodes and QR codes. • ePost: Handle your mail digitally: receive letters, pay invoices, sign and return contracts, file and retrieve documents. All in one workflow, anytime and anywhere. • Track Postbuses live: Track timetable data and live positions of all PostBus vehicles in real time • Location and opening hours: Find branches, letter boxes and other services, including collection times and opening hours. • pick@home: Have parcels collected conveniently from your home or an address of your choice. • DigitalStamp: Frank letters and parcels easily and conveniently with your smartphone, anytime and anywhere, and calculate letter size using artificial intelligence. • My Post 24: Send or collect parcels and registered letters 24/7 at terminals (without a display). • Collection note: Missed a delivery? Scan QR code, extend collection period or plan second attempted delivery. • Support chat: Our chatbot and our customer service specialists will support you with your query directly in the app. • Languages: The app is available in German, French, Italian and English. • Feedback: Share your opinion and help to develop the app.

GenèveID is a strong authentication application of the State of Geneva generating a one-time secret code based on time (TOTP code). This application enables you protecting the access to the different services you wish to access. When you authenticate with your GenèveID account, a notification is sent to you by the application. You can then accept or refuse this connection request. If you do not receive the notification or can not accept it, you can enter the temporary code generated in the GenèveID application to authenticate yourself.