AT&T Voicemail Viewer (Work) vs Answer Cloud Visual Voicemail

This app is for AT&T landline voicemail, not mobile phone voicemail. Make sure you have your AT&T office voicemail PIN prior to downloading this app. Voicemail Viewer makes it easier to stay on top of your Voicemail or Unified Messaging voicemail messages directly from your iOS device. Like looking at messages in your email inbox, Voicemail Viewer lists your messages, allowing you to choose the order in which you listen to them. The App may include a voicemail-to-text feature (VMTT) that provides automated transcription of your voicemail. Business landline phone service • VMTT is included with Voicemail Viewer for AT&T Phone • VMTT is not available with Voicemail Viewer for traditional phone service with Voicemail or Unified Messaging For more information and help, visit um.att.com/vmviewer. If you are a Voicemail or an AT&T Unified Messaging customer and are having trouble signing into or using this app, please contact us at 800.288.2020 (Voicemail) or 888.300.6500 (Unified Messaging) and be prepared to provide: • Your landline phone number associated with your mailbox • The device you are using to access the app • The problem that you are experiencing

Answer Cloud offers visual voicemail with transcription for your mobile, home, or work phone: ● Read - Voicemails include speech-to-text transcription. ● Export/Copy - Automatically post a copy to Slack or to email. ● Respond - Call back, or reply with text or email. ● Share - Share your voicemails with other apps like Messages, Mail, and more. Includes push notifications with speech-to-text transcription. Matches incoming calls to your Contacts. Add multiple numbers to have all your voicemail in one place. FIRST MONTH UNLIMITED FREE TRIAL Answer Cloud requires a monthly plan, starting at only $0.99/month. Try for one month at no charge with unlimited minutes. See Monthly Plans for details. READY FOR ORGANIZATIONS, WITH COPY TO EMAIL OR SLACK Answer Cloud is designed for individual users as well as large and small organizations. You can set up Answer Cloud to automatically copy voicemails to an email address or a Slack channel. IMPORTANT ● To use Answer Cloud, you need to forward unanswered calls to your phone number to Answer Cloud. Most phone carriers/plans support this but some, often prepaid plans, do not (e.g., T-Mobile Prepaid, Boost Mobile, or Virgin Mobile). Check with your carrier or support@answer-cloud.com beforehand if you are in doubt. For work numbers, check with your administrator. Detailed forwarding instructions are provided when you sign up in the app. ● Once an unanswered call is forwarded to Answer Cloud, your phone carrier may charge minutes for the forwarded call to Answer Cloud. (Some carriers may also impose an additional charge per forwarded call.) Check with your carrier for details. ● Transcriptions are provided for voicemails in English. Transcription quality depends on many factors and may vary. In some cases, Answer Cloud may not be able to transcribe a message. MONTHLY PLANS First month is always free. Subscriptions can be canceled at any time (see Subscription Details below). ● 30 minutes - $0.99/month - for about 1 voicemail a day ● 120 minutes - $2.99/month - for about 2-4 voicemails a day ● 600 minutes - $4.99/month - for up to about 20 voicemails a day Shared minutes plans available for organizations using Answer Cloud for Work, contact support@answer-cloud.com. Minutes apply only to calls that result in a voicemail. The maximum length for any call is 2 minutes. Call duration is rounded up to the nearest 30 seconds. Missed calls are not charged. During the free trial or while you have a paid plan, Answer Cloud allows a single "grace" month with unlimited minutes for individual use (defined as 900 minutes or about 900 voicemails). Repeat overage requires upgrading to a larger plan. SUBSCRIPTION DETAILS You are not charged for the first trial month offered when you start using Answer Cloud. Your subscription automatically renews at the end of the subscription period, unless you cancel at least 24 hours before the end of the current subscription period. Your iTunes account is charged for renewal within 24 hours prior to the end of the current period at the above rates. Manage or cancel subscriptions in Account Settings on your phone (tap Settings > iTunes & App Store > Apple ID > Subscriptions) or by tapping Manage Subscription in the Answer Cloud app. You can cancel automatic renewal at any time but you cannot cancel the current subscription period once it has started. Near the end of the trial month, Apple will notify you via email that you are about to be charged for the first time. This email includes a link to cancel the subscription. If you cancel, you will be able to use your remaining minutes until the end of the subscription period. You will be able to access your voicemails and missed calls stored in Answer Cloud for 3 months after the end of your subscription. TERMS OF USE Answer Cloud's Terms of Use can be found at: https://www.answer-cloud.com/terms PRIVACY POLICY Answer Cloud's Privacy Policy can be found at: https://www.answer-cloud.com/privacy