Comparison

WorkTrack Service Management vs Shepherd CMMS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WorkTrack Service Management

Streamline your service business operations with this comprehensive management solution. It simplifies work order creation, dispatch, invoicing, and payment processing, eliminating paperwork and improving efficiency for contractors. Get organized and paid faster with smart tools designed for field service professionals.

Highlights
  • Mobile Work Orders
  • Smart Scheduling
  • Powerful Dispatch
  • Invoicing and Price Lists
  • QuickBooks Integration
  • Service History
  • Reporting
Read full description

The Better Way to Manage Your Service Business WorkTrack™ Service Management by Corrigo™ is a simple and powerful service management solution that helps you spend less time administering operations and more time improving your business. The mobile app works seamlessly with the desktop browser app. Whether it’s work orders or invoices, WorkTrack™ makes it faster and easier. You’ll eliminate the stacks of paperwork and all of the bottlenecks that go with them. Never double-enter an invoice or service ticket again. Stop misplacing work orders. Get organized and get paid faster. Better Tools. Better Service. Better Results. WorkTrack™ is a break-through service management solution for contractors, providing a complete set of tools that let’s you better control your service operation from work order creation and dispatch through to getting paid. It’s better because it is about you. Gets You Up and Productive Quickly • Web-based, so you can be up and working within a day • Import customers and start managing work orders immediately • Easy to learn and use for workers in the office and in the field Designed Specifically for Trade Contractors • Works with the way you manage your team, handle work orders, price up invoices and get paid • Built using input from scores of contractors, and you’ll see this from the first time you use it. Built by Corrigo, the Leader in Field Service Solutions • Corrigo has helped define what truly effective field service management solutions should deliver • More than one hundred thousand users in locations all over the country • The Corrigo family of solutions is used by property management firms, homebuilders, retailers, facility managers and contractors Work Track Feature Highlights • Smart Scheduling • Powerful Dispatch • Service History • Mobile Work Orders • Mapping and Locations • Invoicing and Price Lists • QuickBooks Integration • Powerful Reporting • Industry Templates • Customer Support This mobile app is not compatible with other Corrigo applications including CorrigoNet, WorkTrack Facilities Managmenet and WorkTrack Construction and Crews. Continued use of GPS running in the background can dramatically decrease battery life.

About

Shepherd CMMS

Manage field service, maintenance, and health and safety operations directly within the NetSuite platform. This app streamlines workflows for businesses needing robust operational oversight.

Highlights
  • Field service management
  • Maintenance scheduling
  • Health and safety compliance
  • NetSuite integration
  • Operational oversight
Features
Read full description

Field Service, Maintenance Management, and Healthy & Safety native to the NetSuite platform. Contact our system administrator for authentication

Screenshots

WorkTrack Service Management3 screens
Shepherd CMMS4 screens

Verdict

The call

The clearest difference is rating: Shepherd CMMS at 5.0 against WorkTrack Service Management's 3.1. Shepherd CMMS also leads on update cadence (every 2 weeks vs every 4 months) and review sentiment (33% vs 14%). WorkTrack Service Management's advantage is ratings volume (7 vs 2) and iOS requirement (14.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Shepherd CMMS holds the better App Store score, 5.0 against 3.1. Both are backed by a comparable volume of ratings — 7 and 2 respectively. Written reviews point the same way: 14% of WorkTrack Service Management's written reviews are positive against 33% of Shepherd CMMS's.

UpkeepUpdate frequency

WorkTrack Service Management ships an update every 4 months, Shepherd CMMS every 2 weeks. The most recent releases landed on November 1, 2026 and November 11, 2026 respectively.

Scorecard5 real differences · 5 level
WorkTrack Service Management versus Shepherd CMMS: the parameters behind the verdict, then further details
ParameterWorkTrack Service ManagementShepherd CMMS
PriceFreeFree
Rating3.1 (7 ratings)5.0 (2 ratings) — better
Positive reviews13.6% of reviews33.3% of reviews — better
Number of ratings7 — better2
Update frequencyEvery 4 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS14.0 — better16.0
Further details — not scored
Size31 MB32 MB
Age rating4+4+
DeveloperJones Lang LaSalle IncorporatedShepherd OÜ

Customer experience

WorkTrack Service Management

All ratings7 ratings
Positive57.1%
Neutral14.3%
Negative28.6%
Written reviews22 reviews
Positive13.6%
Neutral9.1%
Negative77.3%

Shepherd CMMS

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews15 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

In-app purchases

None

WorkTrack Service Management

No in-app purchases

None

Shepherd CMMS

No in-app purchases

Questions

Is WorkTrack Service Management free?
WorkTrack Service Management is free to download, with no in-app purchases.
Is Shepherd CMMS free?
Shepherd CMMS is free to download, with no in-app purchases.
Which has better reviews, WorkTrack Service Management or Shepherd CMMS?
Shepherd CMMS is rated higher. WorkTrack Service Management averages 3.1 out of 5 from 7 ratings, while Shepherd CMMS averages 5.0 from 2 ratings.
Do WorkTrack Service Management or Shepherd CMMS have ads?
Neither WorkTrack Service Management nor Shepherd CMMS shows ads.
Which is updated more often, WorkTrack Service Management or Shepherd CMMS?
WorkTrack Service Management ships an update every 4 months, and Shepherd CMMS every 2 weeks. Most recently, WorkTrack Service Management was updated on November 1, 2026 and Shepherd CMMS on November 11, 2026.

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