Well done
We discovered much waste and inefficiency by bringing our crews in to NetSuite with this app.
Service Manager
Suits all our needs.
Responsive Developers
Lots of nice features and development team responds quickly to issues. Can get complicated quickly depending on how you set up your account
Responsive Developers
Lots of nice features and development team responds quickly to issues. Can get complicated quickly depending on how you set up your account.
App constantly crashes constantly.
This is the most unreliable app I’ve ever used. Constantly deletes what you enter and picks and chooses what it deletes and nothing you do fixes it. Their always issues with this app and it’s beyond agitating.
Response from developer
We apologize for the experience you have had with the app. Can you please share which features you find difficult to use? Please contact us at support@shepherdcmms.com.
Garbage
How this company is even in business is comical. This app does not run even remotely smoothly. It’s buggy and slow. No easy way to refresh. Horribly slow. UI/UX must’ve been designed by a 3 year old. I wish I had something positive to say about
Response from developer
We apologize for the experience you have had with our app. Can you please share which features you find difficult to use? Please contact us at support@shepherdcmms.com.
Should be called PIA app.
Too complicated. I spend as much time now tapping on my phone instead of actually repairing things.
Worst app ever
Too many problem with this app,every time I filled out the job and saved it always give an error,spent more time on the app than a rượt job itself
Worst software
This software having so much trouble even when you filled everything in correctly sometimes it give you an error when you sent it in, some times the notes or pictures just disappeared when you sent in your reports
App is slow, and far behind in technology
App location stays open no matter what, and cannot save information.The app is super slow; takes forever to load simple/completed task. Taking photos of your work causes major problems(even personal photos while app is running).
Slow and app stays open in background
App location stays open in the background even though you click use “while in use.” This kills your battery on your phone if you don’t close the app. The app is super slow and takes forever to load simple task. This app is far behind the rest!
Worst software
This software having so much trouble even when you filled everything in correctly sometimes it give you an error when you sent it in, some times the notes or pictures just disappeared when you sent in your reports
Problems on app
Fix problems on the app, makes me mad.
Good app
This is a great app for tracking worktime and parts usage
Complicated and buggy
This software is overly complicated. It requires many steps to accomplish simple tasks. If you do anything slightly wrong in any of the steps it doesn’t work and if it gives you an error message it usually isn’t clear what the problem is. Even when you do everything correctly it still doesn’t work half the time. Even logging in often doesn’t work for no apparent reason and sometimes requires a dozen attempts before working or requires using a different device. Even when everything works as it is supposed to it is extremely slow and you have to wait for it to load after every step which often takes 39 seconds to a couple of minutes. All of this applies to the IPhone app and the web app. I never write reviews but this is quite possibly the worst software I have ever used.
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