Entrust Identity vs ShuttleQ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Entrust Identity
This app delivers strong identity credentials for employees and consumers, offering authentication and transaction verification. It also provides advanced password reset capabilities for employees, simplifying IT management and enhancing security.
- Strong identity credential delivery
- Authentication and transaction verification
- Advanced employee password reset
- One-time passcode soft token
- Transaction confirmation
- Employee self-service password management
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The Entrust Identity mobile application is the new Entrust mobile platform for delivering strong identity credentials to both employee and consumer users. With this version of the application, users will continue to benefit from the authentication and transaction verification capabilities that replace hardware tokens, while adding advanced password reset capabilities for employee use cases. One Application, Multiple Uses The Entrust Identity application allows you to create identities and activate unique one time passcode soft token applications for use with different organizations that use the Entrust Identity IAM platforms for strong authentication. Verify Transactions Protect yourself when initiating any type of online transaction such as account login, financial transactions, etc by receiving confirmation of your transactions right to your mobile application. Confirm the details and enter your secure, one time passcode to complete the transaction. Manage Employee Passwords When password reset and unlock management becomes a burden for an IT department, allowing employees to manage their passwords right from this mobile application improves the experience for everyone. Employees will use the same strong credential they would when managing passwords through web portals to simplify the process – without compromising security. Entrust combines security with usability for millions of customers across the globe. For more information on Entrust and the Entrust Identity mobile applications please see: Information on Entrust: www.entrust.com Information on Entrust Identity Mobile: https://www.entrust.com/resources/identity-and-access-management/support/entrust-identity-app
ShuttleQ
This system streamlines guest transportation and parking management for businesses. It facilitates real-time communication between managers, drivers, and guests, tracking dispatches, pickups, and drop-offs. Guests receive live updates via text and email, including a GPS map of the driver's progress.
- Real-time communication
- GPS tracking
- Guest notifications
- Parking lot management
- Customizable dashboards
- Task assignment
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ShuttleQ.com is a cloud-based Software as a Service (SaaS) Transportation, Tracking, Parking and Guest Management Communication System with a proven track record of optimising fleet operations and increasing guest satisfaction. ShuttleQ allows managers, drivers the front desk to effectively communicate, track and handle all hotel guest transportation aspects. Easy-to-use, interactive and intuitive dashboards with customisable inputs make it easy to communicate with drivers and guests in real time, while keeping track of all guest transportation tasks: dispatches, pickups, drop-offs, reservations waitlist, parking and more. Upon receiving a pickup request, the system will assign the task and notify the next available driver via Shuttle’s app, monitor progress via GPS from dispatch to pick-up to drop-off. Guests are kept apprised of the transportation status via text and email that includes a mobile web link to ShuttleQ to view actual progress via a real-time interactive GPS map & driver tracking, eliminating miscommunication & need to call and tie up the front desk. Can be accessed anywhere with an internet connection, via browser or mobile app, at any time. Shuttle’s integrated parking lot management solution, allowing any size business to keep track of spot availability, permit creation and fees. ShuttleQ.com was created by veterans of the hospitality industry and tested in South Florida's busiest tourist seasons, with thousands of weekly guests arriving and departing via hundreds of shuttle routes to airports, cruise ports and other tourist destinations. Great for Hotels Hospitality * Auto Dealerships * Medical & Resort Community Transportation Note: Continued use of GPS running in the background can dramatically decrease battery life
Screenshots
Verdict
The clearest difference is review sentiment: ShuttleQ at 100% against Entrust Identity's 14%. ShuttleQ also leads on rating (4.1 vs 2.4). Entrust Identity's advantage is ratings volume (246 vs 7) and chart position (#104 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ShuttleQ holds the better App Store score, 4.1 against 2.4. That said, the two scores are not equally well evidenced: Entrust Identity has 246 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 14% of Entrust Identity's written reviews are positive against 100% of ShuttleQ's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 16, 2026 and October 5, 2026 respectively.
| Parameter | Entrust Identity | ShuttleQ |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (246 ratings) | 4.1 (7 ratings) — better |
| Positive reviews | 14.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 246 — better | 7 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #104 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 73 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Entrust | EZ HOSPITALITY L.L.C. |
Customer experience
Entrust Identity
ShuttleQ
Bugs and requests
Entrust Identity
Reported bugs
5 issues- Incorrect security codes displayed
- Identities disappearing without warning
- Numeric keypad issues during setup
- Freezing and unresponsiveness
- Compatibility problems with iOS 16 and newer
Requested features
5 requests- Dark mode option
- Apple Watch support
- Backup and transfer options for identities
- Improved notification handling
- Biometric authentication support (Face ID, Touch ID)
ShuttleQ
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Entrust Identity
No in-app purchases
ShuttleQ
No in-app purchases





