KSUMobile vs Help Is Here Tri
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KSUMobile
This app serves as an official companion for Kent State University, offering essential services for students, faculty, and staff. It provides access to academic information, campus navigation, account management, and important university news and updates.
- View grades and class schedules
- Campus news and events
- Interactive campus maps
- Live bus tracking
- Account management (ID, bursar, meal plan, FLASHcash)
- Access pay stubs and leave balances
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KSUMobile – The Official App of Kent State University Stay connected and in control with KSUMobile, your all-in-one companion for life at Kent State. Whether you're a student, faculty, or staff member, KSUMobile puts essential university services right at your fingertips. For Students: • View grades and class schedules • Get the latest news, events, and announcements from around campus • Navigate easily with maps for Kent Campus and Regional Campuses • Commute smarter with live bus tracking • Manage your account with access to your Kent State ID, bursar balance, meal plan, and FLASHcash—including your ten most recent FLASHcash transactions • Customize the app to show the information and services most relevant to you For Faculty & Staff: • Access pay stubs • Track leave balances • Stay informed with campus updates and news KSUMobile is continuously updated with new features to enhance your Kent State experience. Download now and check back often to see what’s new!
Help Is Here Tri
This app offers guidance for supporting friends and loved ones facing mental health challenges, including suicide prevention. It allows users to create a "My Support Network" for quick contact and provides centralized access to campus and community resources and crisis hotlines.
- Mental health support guidance
- Suicide prevention information
- Customizable "My Support Network"
- Quick contact access
- Centralized resource directory
- Crisis hotline access
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Cuyahoga Community College’s Help Is Here app provides guidance for supporting a friend in need, suicide prevention, or coping with mental health challenges. With the “My Support Network” function, users can create a customized collection of just those contacts they especially want to quickly access and reach out to by phone or text during difficult times. Help Is Here also provides easy and centralized access to potentially life-saving resources and services offered on campus and in the community, including crisis hotlines. The Help Is Here app is designed for students, parents, friends of students, faculty and staff of Cuyahoga Community College, located in Northeast Ohio. The Help Is Here app better prepares people to help a friend, loved one or themselves.
Screenshots
Verdict
The clearest difference is review sentiment: Help Is Here Tri at 83% against KSUMobile's 25%. Help Is Here Tri also leads on rating (4.7 vs 3.1). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Help Is Here Tri holds the better App Store score, 4.7 against 3.1. Both are backed by a comparable volume of ratings — 17 and 21 respectively. Written reviews point the same way: 25% of KSUMobile's written reviews are positive against 83% of Help Is Here Tri's.
KSUMobile ships an update every 4 months, Help Is Here Tri every 6 months. The most recent releases landed on October 9, 2026 and September 17, 2026 respectively.
| Parameter | KSUMobile | Help Is Here Tri |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (17 ratings) | 4.7 (21 ratings) — better |
| Positive reviews | 25.0% of reviews | 83.3% of reviews — better |
| Number of ratings | 17 | 21 — better |
| Update frequency | Every 4 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 49 MB | 39 MB |
| Age rating | 4+ | 12+ |
| Developer | Kent State University | Cuyahoga Community College |
Customer experience
KSUMobile
Help Is Here Tri
Bugs and requests
KSUMobile
Reported bugs
30 issues- No back button, requires closing and reopening app
- Impossible to navigate back to the app from website
- App leads to webpages instead of functioning as an app
- App won't open
- App crashes immediately after opening
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- App crashes every time it's launched
- App crashes when trying to access maps
- Student details show as 'null' after iOS 11 update
- Daily schedule disappeared
- App shuts down when accessing 'Me @ KSU'
- App crashes often
- App won't stay up on iPhone 5c
- Cannot sign in
- App won't open after new version download
- App crashes before it opens
- App keeps crashing and won't open
- App crashes 5 seconds after opening
- App won't open on iPhone 5
- App won't stay open for more than 2-3 seconds
- App opens and then crashes after 2 seconds
- App doesn't stay open on iPhone 5s
- App will not stay open on 4th Generation iPod Touch
- App crashes frequently
- App crashes almost regularly
- App has become much slower and laggy after update
- Schedule in athletics section is not present
- Map is not functional
- App is not optimized for iPhone 5
- UI elements not optimized for retina display
- Certain buttons don't follow Apple's Human Interface Guidelines
Requested features
17 requests- Add resale back button
- Allow launching website content within the app
- Revert to previous version
- Improve bus tracking accuracy
- Report time and temperature in user's preferred units
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- Add landscape mode
- Add 'keep me logged in' feature
- Make app compatible with newer iPhones
- Add directory information for campus services
- Add a calendar of events
- Add vegetarian options to dining
- Add Black Squirrel Radio
- Add KSU email with push notifications
- Make an actual iPad app
- Include regional campuses
- Access daily Kent Stater
- Access Blackboard Vista and Flashline
Help Is Here Tri
Not enough reviews yet to summarise bugs or requests.
In-app purchases
KSUMobile
No in-app purchases
Help Is Here Tri
No in-app purchases
Questions
Is KSUMobile free?
Is Help Is Here Tri free?
Which has better reviews, KSUMobile or Help Is Here Tri?
Do KSUMobile or Help Is Here Tri have ads?
Which is updated more often, KSUMobile or Help Is Here Tri?
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