Comparison

xMatters vs Tunnel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

xMatters

This platform helps operations teams automate workflows and ensure service reliability. The mobile app provides actionable alerts with full context, enabling quick incident assessment and response initiation. It acts as a pocket command center for managing alerts and on-call schedules.

Highlights
  • Actionable alerts with full context
  • Launch response workflows
  • Track message delivery and escalation
  • Manage on-call schedules
  • Initiate conference calls
  • Access personnel contact info
  • Custom alert tones
Features
Read full description

xMatters is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. With the xMatters iOS app, you get actionable alerts with full context for every situation that let you quickly assess incidents and launch response workflows at the touch of a button. The xMatters app is a “pocket command center” that allows you to: * Send and receive alerts with full incident context * Launch actionable responses and workflows * Track message delivery, escalation, and response * Set, update, and view your on-call schedule * Initiate conference calls or join at the tap of a button * Access contact info for your personnel * Set custom alert tones * Attach images for more context or instructions * Extend your enterprise authentication to your mobile devices * Protect sensitive data by enabling passcode lock For those that want to be truly agile, fast-moving companies with happy customers AND happy engineers, xMatters is the only platform for the job. To learn more about xMatters and get your free account visit xmatters.com

About

Tunnel

This app provides secure access to corporate resources for your work-managed applications. It offers on-demand connectivity, activating automatically when needed and disconnecting afterward. The app prioritizes user privacy by only connecting work-related apps and sites, keeping personal data separate.

Highlights
  • Secure corporate resource access
  • On-demand app connectivity
  • Privacy-focused design
  • Connects internal and public apps
  • Separates work and personal space
Features
Read full description

Workspace ONE Tunnel securely connects both internally built and public App Store applications to corporate resources within your network. Tunnel natively gives your apps on-demand access to what you need to be productive, without touching your personal space. *On-demand access* Tunnel activates automatically when your apps needs it and disconnects soon after they’re done. *Privacy Focused* Tunnel only connects work-managed applications and sites, respecting your personal space as top priority.

Screenshots

xMatters4 screens
Tunnel4 screens

Verdict

The call

The clearest difference is rating: Tunnel at 3.1 against xMatters's 2.4. Tunnel also leads on monetization model (free vs free with in-app purchases) and iOS requirement (15.0 vs 18.0). xMatters's advantage is update cadence (every 3 weeks vs every 2 months) and review sentiment (33% vs 14%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Tunnel holds the better App Store score, 3.1 against 2.4. Both are backed by a comparable volume of ratings — 49 and 77 respectively. Written reviews complicate that: 33% of xMatters's written reviews are positive against 14% of Tunnel's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

xMatters ships an update every 3 weeks, Tunnel every 2 months. The most recent releases landed on September 4, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 5 level
xMatters versus Tunnel: the parameters behind the verdict, then further details
ParameterxMattersTunnel
PriceFreeFree
Rating2.4 (49 ratings)3.1 (77 ratings) — better
Positive reviews32.6% of reviews — better14.3% of reviews
Number of ratings4977 — better
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.015.0 — better
Further details — not scored
Size55 MB54 MB
Age rating4+4+
DeveloperxMatters Inc.AirWatch, LLC

Customer experience

xMatters

All ratings49 ratings
Positive26.5%
Neutral14.3%
Negative59.2%
Written reviews43 reviews
Positive32.6%
Neutral16.3%
Negative51.2%

Tunnel

All ratings77 ratings
Positive51.9%
Neutral2.6%
Negative45.5%
Written reviews21 reviews
Positive14.3%
Neutral0.0%
Negative85.7%

In-app purchases

None

xMatters

No in-app purchases

None

Tunnel

No in-app purchases

Questions

Is xMatters free?
xMatters is free to download, with no in-app purchases.
Is Tunnel free?
Tunnel is free to download, with no in-app purchases.
Which has better reviews, xMatters or Tunnel?
Tunnel is rated higher. xMatters averages 2.4 out of 5 from 49 ratings, while Tunnel averages 3.1 from 77 ratings.
Do xMatters or Tunnel have ads?
Neither xMatters nor Tunnel shows ads.
Which is updated more often, xMatters or Tunnel?
xMatters ships an update every 3 weeks, and Tunnel every 2 months. Most recently, xMatters was updated on September 4, 2026 and Tunnel on September 23, 2026.

Other comparisons