Comparison

Device Magic vs ServiceTrade

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Device Magic

Streamline your workflow by collecting field data and submitting forms digitally. This app allows you to work efficiently, even offline, and reduce administrative tasks. Add pictures and location data to your forms for comprehensive information gathering.

Highlights
  • Collect field data
  • Submit forms offline
  • Reduce admin work
  • Add pictures to forms
  • Save draft forms
  • Track dispatches
Features
Read full description

Collect field data, submit forms, instantly streamline your workflow with Device Magic - and do it all remotely. We know how frustrating and time-consuming it can be to fill out form after form when you’re out in the field. It’s messy, it’s unproductive, forms can get lost, and even filled out incorrectly. So we created Device Magic to help you work the way you want to work - quickly, efficiently, and all through your mobile device. It’s paperless, it’s stress-free - you can even add pictures to the form you’re filling in and submit it all instantly. Device Magic is on your side to help you work smarter and save time, so you’re ready for the next job - faster. Now let’s see how Device Magic takes the stress out of forms: • Reduce admin work - Fill in easy-to-use fields and you can add as much detail as you need • Everything you need in one place - Draft forms and outstanding dispatches are saved automatically, so you can keep track of everything • Work offline - Manage all your forms in your submissions folder (even when you’re offline) And you can upload timesheets, input data and even your location to get all the accurate information you and your team need. Do it all on your mobile, wherever you are, at the touch of a button. Go paperless, go mobile, go get Device Magic now! • Downloading the Device Magic app creates a free account which allows you to build and submit forms from your original device • If you upgrade to a paid account within app, you will be enrolled in a $49.99 US dollars auto-renewed monthly subscription • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • An account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication. To view our Terms & Conditions, please visit: https://www.devicemagic.com/terms-conditions/

About

ServiceTrade

This app empowers commercial service technicians to manage jobs efficiently. It allows for detailed job information access, time tracking, media documentation of work, and seamless communication with the office. Streamline operations and enhance customer service.

Highlights
  • Access detailed job information
  • Record time spent on tasks
  • Document work with media
  • View asset service history
  • Scan and upload paperwork
  • Receive schedule updates
Features
Read full description

ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers. With ServiceTrade, commercial service technicians can: - Access detailed job information - Record time spent preparing, in transit, and on site - Add pictures, videos, and audio memos that document your work - Report problems with pictures, videos, and audio memos - View asset service history - Scan and upload paperwork from the field - Receive schedule updates from the office ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.

Screenshots

Device Magic4 screens
ServiceTrade4 screens

Verdict

The call

The clearest difference is in-app purchases: ServiceTrade at none against Device Magic's 1. ServiceTrade also leads on review sentiment (62% vs 45%) and update cadence (weekly vs every 3 weeks). Device Magic's advantage is rating (4.5 vs 4.1) and ratings volume (3.7K vs 585). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Device Magic sells 1 in-app purchase, starting at $49.99 per month. ServiceTrade asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Device Magic holds the better App Store score, 4.5 against 4.1. That said, the two scores are not equally well evidenced: Device Magic has 3.7K ratings behind it against 585, so its average is the more settled of the two. Written reviews complicate that: 45% of Device Magic's written reviews are positive against 62% of ServiceTrade's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Device Magic ships an update every 3 weeks, ServiceTrade weekly. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard7 real differences · 3 level
Device Magic versus ServiceTrade: the parameters behind the verdict, then further details
ParameterDevice MagicServiceTrade
PriceFreeFree
Rating4.5 (3.7K ratings) — better4.1 (585 ratings)
Positive reviews45.3% of reviews62.0% of reviews — better
Number of ratings3.7K — better585
Update frequencyEvery 3 weeksWeekly — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15
Further details — not scored
Size130 MB107 MB
Age rating4+4+
DeveloperDevice Magic IncServiceTrade, Inc.

Customer experience

Device Magic

All ratings3,703 ratings
Positive85.8%
Neutral4.8%
Negative9.4%
Written reviews75 reviews
Positive45.3%
Neutral10.7%
Negative44.0%

ServiceTrade

All ratings585 ratings
Positive77.3%
Neutral6.7%
Negative16.1%
Written reviews142 reviews
Positive62.0%
Neutral3.5%
Negative34.5%

User reviews

Device Magic

From 3.7K App Store ratings

What we love

  • 🚀 Improved stability
  • 👍 Customizable forms
  • 🚀 Seamless data sync
  • 🚀 Efficient workflow
  • 👍 Helpful support team

Room to improve

  • 🐛 Frequent crashes
  • ⏱️ Time-consuming form setup
  • 🐛 Buggy form submissions
  • 👎 Confusing user interface
  • 🐛 Compatibility issues with newer devices

ServiceTrade

From 585 App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Helpful for organizing work
  • 🚀 Convenient for field technicians
  • 🚀 Useful for office staff
  • 🚀 Improves workflow efficiency

Room to improve

  • 🐛 Unreliable clock-in/out feature
  • 🐛 Frequent sync issues and data loss
  • 🐛 Slow performance and crashes
  • 🐛 Buggy updates that break functionality
  • 🔍 Lacks user-friendly navigation

Bugs and requests

Device Magic

Reported bugs

5 issues
  • Forms not loading properly
  • Data loss during app crashes
  • Inability to edit 'General Information' section
  • Inconsistent behavior when switching between apps
  • Geocaching feature not functioning as expected

Requested features

5 requests
  • Allow batch photo uploads
  • Implement error highlighting in forms
  • Add form history and review functionality
  • Improve mobile-friendliness of web interface
  • Introduce pricing tiers for smaller use cases

ServiceTrade

Reported bugs

4 issues
  • Disappearing notes and comments
  • Inability to upload photos and documents
  • Inconsistent job scheduling and updates
  • Repeated prompts for location permissions

Requested features

5 requests
  • Improved clock-in/out reliability
  • Seamless offline functionality
  • Customizable reporting and analytics
  • Integrated time tracking and payroll
  • Enhanced photo/attachment management

In-app purchases

1 purchases

Device Magic

Subscriptions1
  • Enterprise Forms Subscription$49.991 Month
None

ServiceTrade

No in-app purchases

Questions

Is Device Magic free?
Device Magic is free to download, with in-app purchases available.
Is ServiceTrade free?
ServiceTrade is free to download, with no in-app purchases.
Which has better reviews, Device Magic or ServiceTrade?
Device Magic is rated higher. Device Magic averages 4.5 out of 5 from 3.7K ratings, while ServiceTrade averages 4.1 from 585 ratings.
Do Device Magic or ServiceTrade have ads?
Neither Device Magic nor ServiceTrade shows ads.
Which is updated more often, Device Magic or ServiceTrade?
Device Magic ships an update every 3 weeks, and ServiceTrade weekly. Most recently, Device Magic was updated on September 24, 2026 and ServiceTrade on September 23, 2026.

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