Z5 Mobile vs ntouch®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Z5 Mobile
This app provides a video relay service for deaf and hard-of-hearing individuals to make and receive videophone calls. It offers features like text chat, contact sharing, call blocking, and video mail.
- Video Relay Service (VRS)
- Text chat functionality
- Share contact numbers with interpreters
- Block unwanted callers
- Video Mail greeting management
- Number Lookup with Google Maps
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Z5 Mobile – The best video call experience, wherever life takes you. With Z5 Mobile, the industry’s premier VRS (Video Relay Service) app, deaf and hard-of-hearing individuals can make and receive videophone calls anywhere using Wi-Fi or a cellular data connection. And now we’ve completely redesigned this app to bring you the top features and experience in the industry. Recent updates now include text chat, the ability to share a follow-up number with an interpreter straight from your contact list, and even the power to block unwanted callers. Our users love our intuitive user interface with a choice of two themes and the sort your contact list by first or last name. You’ll also enjoy the ability to quickly review, record or delete your Video Mail greeting from your phone. Even when you're not using the app, you can now receive full-screen notifications at the moment a call is incoming. Z5 Mobile still has all the great features users have come to expect including Number Lookup, powered by Google Maps, to help you find phone numbers and conduct map searches without having to leave the app. No matter where you go, there’s no better way to keep in touch! Download/upgrade Z5 Mobile today and tell us what you think.
ntouch®
Experience high-quality video relay services on your mobile device. Connect with passionate interpreters for seamless communication, anytime and anywhere. Includes a feature to enhance visibility for all participants on calls.
- Mobile video relay experience
- Passionate interpreters
- Sorenson Wavello feature
- Be Seen feature
- On-the-go access
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Enjoy the best-possible video relay experience on your mobile device! With unrivaled features supported by passionate interpreters, the ntouch® app provides the power of Sorenson Relay anytime, anywhere – even on the go. ntouch now includes the Sorenson Wavello feature that lets you and everyone on the call Be Seen. To learn more and to apply for an account, please visit https://www.sorenson.com/video-relay/
Screenshots
Verdict
The clearest difference is rating: ntouch® at 4.1 against Z5 Mobile's 3.7. ntouch® also leads on ratings volume (497 vs 127) and iOS requirement (12.0 vs 15.0). Z5 Mobile's advantage is monetization model (free vs ad-supported). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ntouch® holds the better App Store score, 4.1 against 3.7. Both are backed by a comparable volume of ratings — 127 and 497 respectively. Written reviews split almost evenly too, at 36% and 36% positive.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 21, 2026 and September 20, 2026 respectively.
| Parameter | Z5 Mobile | ntouch® |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (127 ratings) | 4.1 (497 ratings) — better |
| Positive reviews | 35.5% of reviews | 36.5% of reviews — better |
| Number of ratings | 127 | 497 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 42 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | CSDVRS, LLC | Sorenson Communications, Inc. |
Customer experience
Z5 Mobile
ntouch®
Bugs and requests
Z5 Mobile
Not enough reviews yet to summarise bugs or requests.
ntouch®
Reported bugs
4 issues- Calls randomly disconnecting
- Inability to answer incoming calls
- Persistent 'server down' messages
- Camera rotation issues on M1 Macs
Requested features
4 requests- Add 'do not disturb' mode for VP
- Improve syncing across devices
- Allow customization of app layout
- Provide better support for newer devices and iOS versions
In-app purchases
Z5 Mobile
No in-app purchases
ntouch®
No in-app purchases
