ntouch® vs Marco Polo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ntouch®
Experience high-quality video relay services on your mobile device. Connect with passionate interpreters for seamless communication, anytime and anywhere. Includes a feature to enhance visibility for all participants on calls.
- Mobile video relay experience
- Passionate interpreters
- Sorenson Wavello feature
- Be Seen feature
- On-the-go access
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Enjoy the best-possible video relay experience on your mobile device! With unrivaled features supported by passionate interpreters, the ntouch® app provides the power of Sorenson Relay anytime, anywhere – even on the go. ntouch now includes the Sorenson Wavello feature that lets you and everyone on the call Be Seen. To learn more and to apply for an account, please visit https://www.sorenson.com/video-relay/
Marco Polo
This app offers private, ad-free video messaging for one-on-one or group conversations. It focuses on genuine connection without social media pressures, allowing users to communicate on their own schedule.
- Private, ad-free video chat
- Asynchronous video messaging
- One-on-one and group chats
- Emoji reactions and special effects
- Sharecast feature
- Background listening (Plus)
- Speed control (Plus)
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Marco Polo is the video chat app that brings you closer to the people who matter most without asking you to compromise on trust. ONE VIDEO IS WORTH A THOUSAND TEXTS Communicate face-to-face in a private, ad-free space with no interruptions or intrusions. This award-winning video chat app isn’t social media. There are no “likes” or comparisons, and there are no tricks to keep you on the app for longer than you wish. SIMPLE, CONVENIENT, ANYTIME CONNECTION Send a video. Get one back. Talk one-on-one or in groups. Continue the conversation on your own schedule. YOU DON’T HAVE TO COMPROMISE ON TRUST Our purpose? To help people feel close. To fulfill it, Marco Polo does things differently. We monetize responsibly. The Marco Polo Plus subscription plan allows us to make money in a way that’s true to our purpose – no ads, no selling your data – while maintaining a free service for the majority of our community. We hold ourselves accountable. Earning your trust is vital to our team, from the technology we create to the business decisions we make. We measure our impact. Does our product deliver on our promise and our purpose? Does it make people happier? Research indicates yes, and we commit to conducting this research regularly to ensure we stay on track. CHOOSE THE VERSION THAT FITS YOUR LIFE Marco Polo is FREE, with: Unlimited chats and groups Emoji reactions and fun special effects Sharecast, our newest feature. Send one video to everyone in your circle, and only you see reactions and replies. It’s the convenience of groups with no cross-conversations. Marco Polo Plus offers premium features including: 1.5-3x speed control Background listening Custom and animated emojis 6 Plus Passes so you can share 2 months free with friends and family Marco Polo Plus Family Save with up to six memberships with one plan. Plus Family is not limited to members within one household. - Payments are charged to the user's Apple ID account at confirmation of purchase. - Subscriptions automatically renew unless the user cancels at least 24 hours before the end of the current period. - The account is charged for renewal within 24-hours before the end of the current period. - Users can manage and cancel subscriptions in their account settings on the App Store. Terms of Service: https://www.marcopolo.me/terms/
Screenshots
Verdict
The clearest difference is rating: Marco Polo at 4.8 against ntouch®'s 4.0. Marco Polo also leads on update cadence (weekly vs every 2 months) and review sentiment (65% vs 35%). ntouch®'s advantage is in-app purchases (none vs 10) and device support (4 vs 2). On price and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Marco Polo sells 10 in-app purchases, starting at $7.99 per month. ntouch® asks for nothing beyond the download.
Marco Polo holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: Marco Polo has 2.2M ratings behind it against 509, so its average is the more settled of the two. Written reviews point the same way: 35% of ntouch®'s written reviews are positive against 65% of Marco Polo's.
ntouch® ships an update every 2 months, Marco Polo weekly. Both last shipped on November 6, 2026.
| Parameter | ntouch® | Marco Polo |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (509 ratings) | 4.8 (2.2M ratings) — better |
| Positive reviews | 35.4% of reviews | 65.3% of reviews — better |
| Number of ratings | 509 | 2.2M — better |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Ad-supported — better | Freemium |
| Best chart rank | — | #15 — better |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 37 MB | 223 MB |
| Age rating | 4+ | 12+ |
| Developer | Sorenson Communications, Inc. | Joya Communications |
Customer experience
ntouch®
Marco Polo
User reviews
ntouch®
From 509 App Store ratingsWhat we love
- 🚀 Smooth video quality
- 🔒 Reliable security
- 👍 Helpful interpreters
- 💡 Useful features like location sharing
Room to improve
- 🐛 Frequent crashes and disconnections
- 👎 Interpreter issues like incorrect information or hanging up
- 🤔 Confusing login and account management
- 🔋 Drains battery quickly
Marco Polo
From 2.2M App Store ratingsWhat we love
- 👍 Great for long-distance communication
- 🚀 Convenient video messaging
- 💡 Allows asynchronous communication
- 👍 Easy to use
- 👍 Helps maintain relationships
Room to improve
- 🔒 Expensive subscription model
- 🐛 Video and audio quality issues
- 🐛 Bugs and glitches
- 🔋 High data usage
- 🔒 Removing previously free features
Bugs and requests
ntouch®
Reported bugs
4 issues- Calls randomly disconnecting
- Inability to answer incoming calls
- Persistent 'server down' messages
- Camera rotation issues on M1 Macs
Requested features
4 requests- Add 'do not disturb' mode for VP
- Improve syncing across devices
- Allow customization of app layout
- Provide better support for newer devices and iOS versions
Marco Polo
Reported bugs
4 issues- Videos stopping or going black during playback
- Issues with marking messages as unwatched
- Inconsistent behavior after app updates
- Forced upgrade to paid version without warning
Requested features
6 requests- Add text messaging capabilities
- Improve video/audio quality
- Bring back previously free features
- Add option to save/download videos
- Improve navigation and playback controls
Show 1 moreShow fewer
- Expand emoji and reaction options
In-app purchases
ntouch®
No in-app purchases
Marco Polo
- Marco Polo - Unlimited Storage$7.991 Month
- Marco Polo Plus7 Days trial$9.991 Month
- Marco Polo Plus14 Days trial$9.991 Month
Show 7 moreShow fewer
- Marco Polo Plus - Family Plan7 Days trial$19.991 Month
- Marco Polo Plus – Family Plan14 Days trial$19.991 Month
- Marco Polo - Unlimited Storage$47.991 Year
- Marco Polo Plus$79.991 Year
- Marco Polo Plus7 Days trial$79.991 Year
- Marco Polo Plus – Family Plan$159.991 Year
- Marco Polo Plus – Family Plan7 Days trial$159.991 Year









