PBA Flex vs CAREMINDr

IMPORTANT PASSWORD SETUP INFORMATION For added security PBA Flex Claims doesn't use your PBA Benefits Portal username and password. To setup your mobile password: · Log into your PBA benefits portal account or create a new account. · On the home page click “View FSA / HRA / HSA”. · Once your flex portal home page has loaded hover over your name at the top of the screen and write down your Consumer Communication ID. · Log out of both the flex portal and the benefits portal. · Install the app and launch it on your mobile device. · Type your Consumer Communication ID (or member ID number from your PBA ID card) into the username field. · Type your mobile validation code (first initial, last 4 digits of SSN, and 2 letter abbreviation for the state you live in) in the password field. This contains no spaces and is all lower case. · Follow the steps to set up your final mobile password and 4-digit code. If you need assistance with this app please contact PBA Mobile Support by phone or email at (630) 655-3755 or mobilesupport@pbaclaims.com. You can also view our “Getting Started with PBA Flex Claims” video at: https://youtu.be/5BxF0sR3Xrg?si=y7ajpCnaBEJKfwRJ FEATURES AND TOOLS * View your account balances and details 24/7 * Submit claims * Submit receipts * View account activity. * View charts summarizing accounts * No sensitive account information is ever stored on your mobile device * View, contribute and distribute HSA transactions * Pay bills from any account and add a payee * Using the Dashboard, enter medical expense information and supporting documentation * Retrieve your forgotten username/password * Report a debit card as lost or stolen Powered by WEX Health®

CAREMINDr is for use by healthcare programs or provider organizations as an information channel to its members / patients, and as means of quick access for users to resources related to their health or the care they may be receiving. There are two categories where it is especially useful: 1) Healthcare programs that encourage members to adopt lifestyle manners that extend wellness and improve health. The app is especially useful for engaging members who inherently rely on mobile devices as their primary means of internet access. 2) Healthcare providers who want their patients to regularly receive information and responsible guidance about specific conditions they are experiencing, whether chronic, periodic, or post-procedure. This is particularly useful for patients and their caregivers that rely on their mobile devices as a means of receiving information. CAREMINDr also provides 1-click access, using smart phones and tablets, to the online resources that patients and their families need to more fully participate in the programs and support resources offered by their healthcare insurer and/or provider. As directed by the patient's organization, the app provides links to specific pages inside the organization’s website, such as specialty programs for Pregnancy, Men's / Women's Health, and Drug Information. Links may also be made to external sites, particularly those affiliated programs which offer specialized care, such as Smoking Cessation, Weight Management, or Dealing with Depression. This is an affinity-focused mobile app that can reach the members / patients of a healthcare organization via their cell phone or tablet, so important or time-sensitive information (e.g. immunization alerts) is disseminated more quickly and effectively. IMPORTANT DISCLAIMER: This app provides information and resources about health and medical topics. Not a medical device. Not intended to diagnose, treat, cure, or prevent any disease. Estimates provided are for informational use only. Always consult a medical professional for any health concerns.