PBA Flex vs Paychex Benefit Account

IMPORTANT PASSWORD SETUP INFORMATION For added security PBA Flex Claims doesn't use your PBA Benefits Portal username and password. To setup your mobile password: · Log into your PBA benefits portal account or create a new account. · On the home page click “View FSA / HRA / HSA”. · Once your flex portal home page has loaded hover over your name at the top of the screen and write down your Consumer Communication ID. · Log out of both the flex portal and the benefits portal. · Install the app and launch it on your mobile device. · Type your Consumer Communication ID (or member ID number from your PBA ID card) into the username field. · Type your mobile validation code (first initial, last 4 digits of SSN, and 2 letter abbreviation for the state you live in) in the password field. This contains no spaces and is all lower case. · Follow the steps to set up your final mobile password and 4-digit code. If you need assistance with this app please contact PBA Mobile Support by phone or email at (630) 655-3755 or mobilesupport@pbaclaims.com. You can also view our “Getting Started with PBA Flex Claims” video at: https://youtu.be/5BxF0sR3Xrg?si=y7ajpCnaBEJKfwRJ FEATURES AND TOOLS * View your account balances and details 24/7 * Submit claims * Submit receipts * View account activity. * View charts summarizing accounts * No sensitive account information is ever stored on your mobile device * View, contribute and distribute HSA transactions * Pay bills from any account and add a payee * Using the Dashboard, enter medical expense information and supporting documentation * Retrieve your forgotten username/password * Report a debit card as lost or stolen Powered by WEX Health®

The PBA Mobile App is available for all Paychex Benefit Account subscribers. Available features will vary and are dependent upon your employer’s plan options. Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply login to the intuitive app using your same Paychex login you use to view payroll information to now manage your Paychex Benefit Account • No sensitive account information is ever stored on your mobile device Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • File a claim towards your medical FSA and HRA • Use your camera or Cloud Storage options to upload receipts to submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Using the Dashboard, enter medical expense information and supporting documentation • Retrieve your forgot username/password • Report a debit card as lost or stolen