Paychex Benefit Account Reviews: Is It Legit?

Customer Experience

Positive experience44.7% of reviews
Neutral9.1% of reviews
Negative experience46.2% of reviews

~ Based on 132 written reviews from the US App Store.

What users say about Paychex Benefit Account

Is Paychex Benefit Account Safe?

Paychex Benefit Account appears mostly safe based on user ratings. AppsHunter Safety Score for Paychex Benefit Account is 78/100.

This assessment is based on 685 user ratings, with an App Store average of 3.9/5.

Safety Analysis

71.6% of ratings point to a safe experience
3.3% of ratings suggest some concerns
25.1% of ratings point to a risky experience

~ Based on 666 App Store ratings for Paychex Benefit Account.

Is Paychex Benefit Account Legit?

Paychex Benefit Account appears to be a legitimate app. AppsHunter Legitimacy Score for Paychex Benefit Account is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App works

Thanks for making it

Wow easy!

Honestly? I actually tell people at my company about this because it's so easy. Snap a picture of your receipt and in five days later, money in my bank account!

Challenging to get my own money back at times

Wish it wasn’t a part time job to get reimbursed! Phewf

Wow easy!

Honestly? I actually tell people at my company about this because it's so easy. Snap a picture of your receipt and in five days later, money in my bank account!

Not very good

Get lots of errors, have had uninstall and re instal, no fingerprint access.

Restarts mid-claim!

The app literally restarts every time you switch away from the app and doesn’t save any of your claim information when it restarts. Terrible design flaw.

Discouraged

Everything is just so difficult to file and receive. It’s so frustrating

Guadalupe

Phone app process

Super easy to use

Love Paychex PBA! So easy to use, submit receipts by taking pictures & entering minimum information, your money is back in your account within 5 days! Super convenient for when you forgot the card!

Excellent Tool

Easy to use and track!

Not very good

Get lots of errors, have had uninstall and re instal, no fingerprint access.

Easy- Thank you!

Surprisingly easy! Thank you so much for not making the process hard!

Functional but just

This app works, but exercises your patience in the process. The interface is tired, slow, and not forgiving. Every change has to be refreshed. Switching to use the calculator means you have to log back in. It is an experience using this app, and has room for improvement.

Using App

Easy

Terrible

Can’t leave notes and difficult to reach out to staff. I have to highlight items and turn in several times for them to see if. Not a fan of this FSA service

Negative stars

The app is is too difficult to use. Always seem to do something wrong and get declined claims.

Garbage

This is the most difficult payroll company EVER! Don’t waste your time and money, pick another company to use.

Needs work

Janky

Great App

So easy and convenient to use.

Easy to use

I’m very satisfied with the ease of the app.