Comparison

Cox App by Spectrum vs mySunTran

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cox App by Spectrum

Easily manage your services, bills, and data usage on the go. Get support, view statements, and make payments anytime. Access product-specific apps for WiFi, TV, and more.

Highlights
  • View service details
  • Manage bills and payments
  • Check data usage
  • Get 24/7 support
  • Access product-specific apps
  • View outage alerts
Features
Currently charting
Read full description

Cox is now Spectrum. Your services remain uninterrupted and you now have access to all that Spectrum has to offer. Your username and password will work anywhere you sign in to Cox or Spectrum. Using this app you can: ○ View your service details ○ Manage your bill, view statements, update payment methods and make a one-time or recurring payment ○ Access streaming apps like HBO Max and Disney+ at no extra cost with eligible Contour TV plans ○ Check your data usage ○ Stay up to date with outage alerts ○ Search and browse helpful troubleshooting and how-to articles ○ Update your profile information or change your password ○ Quickly access product-specific apps to manage your Access Points, Contour TV or Voice service

About

mySunTran

Report graffiti quickly and easily with location and photo details. Receive status updates on cleanup progress. This utility helps streamline the reporting process for faster removal.

Highlights
  • Report graffiti with GPS location
  • Attach photos to reports
  • Opt-in for status updates
  • Receive cleanup completion notifications
  • Fast response time reporting
Features
Read full description

Quickly and easily report graffiti to SunTran for cleanup. Include a GPS location and a photo for the fastest response time. Opt in to status updates and provide contact information to find out when the reported graffiti has been removed.

Screenshots

Cox App by Spectrum4 screens
mySunTran4 screens

Verdict

The call

The clearest difference is rating: Cox App by Spectrum at 4.6 against mySunTran's 1.0. Cox App by Spectrum also leads on ratings volume (669K vs 1) and chart position (#126 vs unranked). mySunTran's advantage is iOS requirement (7.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cox App by Spectrum holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Cox App by Spectrum has 669K ratings behind it against 1, so its average is the more settled of the two.

Scorecard4 real differences · 7 level
Cox App by Spectrum versus mySunTran: the parameters behind the verdict, then further details
ParameterCox App by SpectrummySunTran
PriceFreeFree
Rating4.6 (669K ratings) — better1.0 (1 ratings)
Positive reviews20.0% of reviews—
Number of ratings669K — better1
Update frequencyEvery 3 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#126 — better—
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.07.0 — better
Further details — not scored
Size70 MB5 MB
Age rating4+4+
DeveloperCox Communications, Inc.App-Order, LLC

Customer experience

Cox App by Spectrum

All ratings669,254 ratings
Positive88.8%
Neutral3.2%
Negative8.0%
Written reviews1,758 reviews
Positive20.0%
Neutral6.0%
Negative73.9%

mySunTran

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Cox App by Spectrum

Reported bugs

3 issues
  • App crashes and login issues
  • Incorrect billing and hidden fees
  • Unreliable equipment and installation

Requested features

3 requests
  • More self-service options in the app
  • Ability to easily manage account and billing
  • Improved troubleshooting and remote diagnostics

mySunTran

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Cox App by Spectrum

No in-app purchases

None

mySunTran

No in-app purchases

Questions

Is Cox App by Spectrum free?
Cox App by Spectrum is free to download, with no in-app purchases.
Is mySunTran free?
mySunTran is free to download, with no in-app purchases.
Which has better reviews, Cox App by Spectrum or mySunTran?
Cox App by Spectrum is rated higher. Cox App by Spectrum averages 4.6 out of 5 from 669K ratings, while mySunTran averages 1.0 from 1 ratings.
Do Cox App by Spectrum or mySunTran have ads?
Neither Cox App by Spectrum nor mySunTran shows ads.

Other comparisons