Cox App by Spectrum vs mySunTran
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cox App by Spectrum
Manage your Spectrum services, including billing, payments, and data usage. Access streaming apps and get support for your internet, TV, and voice services. Stay informed about outages and update your account details easily.
- View service details
- Manage billing and payments
- Access streaming apps
- Check data usage
- Outage alerts
- Troubleshooting articles
- Update profile and password
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Cox is now Spectrum. Your services remain uninterrupted and you now have access to all that Spectrum has to offer. Your username and password will work anywhere you sign in to Cox or Spectrum. Using this app you can: ○ View your service details ○ Manage your bill, view statements, update payment methods and make a one-time or recurring payment ○ Access streaming apps like HBO Max and Disney+ at no extra cost with eligible Contour TV plans ○ Check your data usage ○ Stay up to date with outage alerts ○ Search and browse helpful troubleshooting and how-to articles ○ Update your profile information or change your password ○ Quickly access product-specific apps to manage your Access Points, Contour TV or Voice service
mySunTran
Report graffiti quickly and easily with location and photo details. Receive status updates on cleanup progress. This utility helps streamline the reporting process for faster removal.
- Report graffiti with GPS location
- Attach photos to reports
- Opt-in for status updates
- Receive cleanup completion notifications
- Fast response time reporting
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Quickly and easily report graffiti to SunTran for cleanup. Include a GPS location and a photo for the fastest response time. Opt in to status updates and provide contact information to find out when the reported graffiti has been removed.
Screenshots
Verdict
The clearest difference is rating: Cox App by Spectrum at 4.6 against mySunTran's 1.0. Cox App by Spectrum also leads on ratings volume (679K vs 2) and chart position (#143 vs unranked). mySunTran's advantage is iOS requirement (7.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cox App by Spectrum holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Cox App by Spectrum has 679K ratings behind it against 2, so its average is the more settled of the two.
| Parameter | Cox App by Spectrum | mySunTran |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (679K ratings) — better | 1.0 (2 ratings) |
| Positive reviews | 19.6% of reviews | — |
| Number of ratings | 679K — better | 2 |
| Update frequency | Every 3 weeks | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #143 — better | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 7.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 5 MB |
| Age rating | 4+ | 4+ |
| Developer | Cox Communications, Inc. | App-Order.com, LLC |
Customer experience
Cox App by Spectrum
mySunTran
Bugs and requests
Cox App by Spectrum
Reported bugs
3 issues- App crashes and login issues
- Incorrect billing and hidden fees
- Unreliable equipment and installation
Requested features
3 requests- More self-service options in the app
- Ability to easily manage account and billing
- Improved troubleshooting and remote diagnostics
mySunTran
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Cox App by Spectrum
No in-app purchases
mySunTran
No in-app purchases
