Comparison

mySunTran vs Tech Coach

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

mySunTran

Report graffiti quickly and easily with location and photo details. Receive status updates on cleanup progress. This utility helps streamline the reporting process for faster removal.

Highlights
  • Report graffiti with GPS location
  • Attach photos to reports
  • Opt-in for status updates
  • Receive cleanup completion notifications
  • Fast response time reporting
Features
Read full description

Quickly and easily report graffiti to SunTran for cleanup. Include a GPS location and a photo for the fastest response time. Opt in to status updates and provide contact information to find out when the reported graffiti has been removed.

About

Tech Coach

Get instant, 24/7 access to tech experts for troubleshooting, device setup, and digital security guidance. Manage claims, monitor device health, and learn how to maximize your technology's potential. Access coverage details and repair options conveniently.

Highlights
  • 24/7 expert tech support via call or chat
  • Hassle-free claims filing
  • Device health monitoring and setup assistance
  • Digital security guidance
  • Tips to maximize device potential
  • Access to coverage information
Features
Read full description

The Tech Coach app provides instant, round-the-clock access to experts ready to solve your tech issues. Plus, access claims management, device setup, benefits, and coverage details. - Connect with Real Tech Coach Experts 24/7: Reach out to our team via call or chat within seconds. No more waiting in line for tech support! - File Claims Hassle-Free: Quickly file claims with Asurion® right from the app. - Monitor Device Health: Access device health diagnostics, battery checkups, setup assistance, and WiFi scans. - Digital Security Guidance: Receive personalized, one-on-one digital security assistance, covering everything from safeguarding your credit card information to monitoring your online identity. - Maximize Your Tech: Unlock the full potential of your devices with tips on trade-in value, location privacy, contact transfer, and more. - Easily Access Coverage Info: Conveniently locate your plan information and learn about repair and replacement options. Download the Tech Coach app today and enjoy expert tech assistance whenever you need it, all from the convenience of your device. Please note: This app uses Device Administrator permission. In order to provide remote support and screen-sharing capabilities, some devices require device administration access. This access will only occur with your permission and will be disabled when the remote session ends. App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties; in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.

Screenshots

mySunTran4 screens
Tech Coach4 screens

Verdict

The call

The clearest difference is rating: Tech Coach at 4.5 against mySunTran's 1.0. Tech Coach also leads on ratings volume (13K vs 1). mySunTran's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (7.0 vs 15.5). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Tech Coach holds the better App Store score, 4.5 against 1.0. That said, the two scores are not equally well evidenced: Tech Coach has 13K ratings behind it against 1, so its average is the more settled of the two.

Scorecard4 real differences · 6 level
mySunTran versus Tech Coach: the parameters behind the verdict, then further details
ParametermySunTranTech Coach
PriceFreeFree
Rating1.0 (1 ratings)4.5 (13K ratings) — better
Positive reviews—67.6% of reviews
Number of ratings113K — better
Update frequency—Every 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS7.0 — better15.5
Further details — not scored
Size5 MB42 MB
Age rating4+17+
DeveloperApp-Order.com, LLCAsurion Mobile Applications Inc

Customer experience

mySunTran

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

Tech Coach

All ratings13,151 ratings
Positive89.0%
Neutral3.3%
Negative7.7%
Written reviews108 reviews
Positive67.6%
Neutral4.6%
Negative27.8%

Bugs and requests

mySunTran

Not enough reviews yet to summarise bugs or requests.

Tech Coach

Reported bugs

4 issues
  • Disconnections during chat sessions
  • Inability to access chat history
  • Malfunctioning app features
  • Incompatibility with certain devices

Requested features

5 requests
  • Improved notification system
  • Expanded support for non-Verizon devices
  • Integration with other Verizon services
  • Offline troubleshooting capabilities
  • Callback option for long wait times

In-app purchases

None

mySunTran

No in-app purchases

None

Tech Coach

No in-app purchases

Questions

Is mySunTran free?
mySunTran is free to download, with no in-app purchases.
Is Tech Coach free?
Tech Coach is free to download, with no in-app purchases.
Which has better reviews, mySunTran or Tech Coach?
Tech Coach is rated higher. mySunTran averages 1.0 out of 5 from 1 ratings, while Tech Coach averages 4.5 from 13K ratings.
Do mySunTran or Tech Coach have ads?
Neither mySunTran nor Tech Coach shows ads.

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