Comparison

Therap vs OnShift Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Therap

This app provides HIPAA-compliant tools for documenting services and managing staff for developmental disabilities and long-term care providers. It allows for remote submission of notes, data collection, and password resets, ensuring efficient service delivery tracking.

Highlights
  • HIPAA-compliant documentation
  • Shift and progress notes submission
  • Service data collection
  • GPS tracking for proof of service
  • Electronic signatures
  • Staff password reset
  • Scheduling and EVV access
Features
Read full description

** Note ** 1. The Therap for iOS app is designed to be used by people who already have an active Therap account with the appropriate permissions. If you cannot log into the app or you do not see the functionality you expect, please contact your Provider Administrator. 2. Users with the Reset Password administrative role will be able to access 'Password Reset' section from their dashboard. Users who have both the 'Reset Password' administrative and 'Super Admin' roles enabled can change the password for the users of their agencies. 3. Access to the T-Log module requires the 'T-Log' role to be enabled by a Provider Administrator who has the Mobile T-Log enabled in their Admin Settings. 4. Users with the 'ISP Data' role enabled will have access to Mobile ISP Data module after it has been enabled. 5. Users with the ‘MAR Data Update’ role are able to edit Scheduled, PRN and Other medications from their mobile devices. 6. Users would be able to access the Scheduling/EVV module section from their dashboard if Mobile Scheduling is enabled for the provider. ** Description ** The Therap iOS application offers HIPAA compliant tools for Developmental Disabilities and Long-term services and supports (LTSS) to document shifts notes/progress notes, collecting service data in the home or community setting and resetting passwords remotely. The T-Log, ISP Data, MAR and Scheduling/EVV modules are currently available on the iOS app along with a password reset feature for agency administrators. With the Therap iOS app, users can: • Directly submit shift notes or progress notes from their handheld devices • Capture date and time stamped photos of activities and supports • Ensure proof of service delivery with GPS tracking and electronic signatures • Quickly reset passwords of staff members • Access to view schedules for a particular date on the Agenda List page • Option to check in, check out and add comments after the service delivery

About

OnShift Mobile

Manage your work schedule, communicate with colleagues, and handle shift requests on the go. This app allows employees to view their schedule, respond to messages, and request time off. Schedulers can manage call-offs and communicate with staff efficiently.

Highlights
  • View schedule anytime, anywhere
  • Receive and reply to messages
  • Manage open shift notifications
  • Request shifts, fill-ins, and time off
  • Set communication preferences
  • Manage call-offs
  • Contact staff via Employee Directory
Features
Read full description

OnShift Customers: Manage your schedule anytime, anywhere with OnShift’s easy-to-use mobile app. Employees: Access and manage your schedule anytime. - View your schedule anytime, anywhere - Receive and reply to messages & open shift notifications - Request shifts, fill-ins & time off - Set communication preferences - View reward and performance history (OnShift Engage Customers Only) Schedulers: Quickly manage call-offs on-the-go! - Remove and log called-off employees - Send messages to available and qualified staff - Contact staff members directly using the app’s Employee Directory NOTE: The OnShift mobile app is available to all OnShift customers. Please contact support@onshift.com with any questions.

Screenshots

Therap4 screens
OnShift Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Therap at 49% against OnShift Mobile's 5%. Therap also leads on rating (3.3 vs 1.4) and update cadence (every 3 weeks vs every 2 months). OnShift Mobile's advantage is iOS requirement (12.2 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Therap holds the better App Store score, 3.3 against 1.4. Both are backed by a comparable volume of ratings — 456 and 258 respectively. Written reviews point the same way: 49% of Therap's written reviews are positive against 5% of OnShift Mobile's.

UpkeepUpdate frequency

Therap ships an update every 3 weeks, OnShift Mobile every 2 months. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard4 real differences · 6 level
Therap versus OnShift Mobile: the parameters behind the verdict, then further details
ParameterTherapOnShift Mobile
PriceFreeFree
Rating3.3 (456 ratings) — better1.4 (258 ratings)
Positive reviews49.3% of reviews — better4.7% of reviews
Number of ratings456 — better258
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.012.2 — better
Further details — not scored
Size57 MB59 MB
Age rating17+17+
DeveloperTherap Services, LLCOnShift, Inc.

Customer experience

Therap

All ratings456 ratings
Positive54.2%
Neutral8.3%
Negative37.5%
Written reviews152 reviews
Positive49.3%
Neutral8.6%
Negative42.1%

OnShift Mobile

All ratings118 ratings
Positive11.0%
Neutral2.5%
Negative86.4%
Written reviews236 reviews
Positive4.7%
Neutral1.3%
Negative94.1%

User reviews

Therap

From 456 App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Convenient for on-the-go documentation
  • 🚀 Reliable and functional
  • 👍 Helpful for remote staff
  • 👍 User-friendly interface

Room to improve

  • 🐛 Buggy and glitchy
  • 🕰️ Slow performance and lagging
  • 🔒 Login and password issues
  • 🔄 Frequent updates and downtime
  • 🤔 Limited functionality compared to website

OnShift Mobile

From 258 App Store ratings

What we love

  • 👍 Easy to use
  • 💡 Convenient for scheduling

Room to improve

  • 🐛 Frequent crashes and glitches
  • 🔍 Unreliable connectivity
  • ⏱️ Slow performance
  • 🔒 Login and password issues
  • 💸 Wallet/pay issues

Bugs and requests

Therap

Reported bugs

5 issues
  • Login failures and account lockouts
  • Inability to submit signatures
  • Jumbled or missing data entry
  • Incorrect location detection for clock-in/out
  • Crashes and freezes during use

Requested features

5 requests
  • Edit ISP data from the app
  • Add time tracking and alerts
  • Integrate biometric login
  • Improve syncing and offline capabilities
  • Allow viewing of attachments and notifications

OnShift Mobile

Reported bugs

4 issues
  • Constant log-outs and login issues
  • Scheduling information not always accurate
  • Wallet/pay feature frequently not working
  • App freezes and crashes often

Requested features

5 requests
  • Improve stability and reliability
  • Add fingerprint/biometric login
  • Enhance scheduling and shift management features
  • Integrate with external calendars
  • Improve wallet/pay functionality

In-app purchases

None

Therap

No in-app purchases

None

OnShift Mobile

No in-app purchases

Questions

Is Therap free?
Therap is free to download, with no in-app purchases.
Is OnShift Mobile free?
OnShift Mobile is free to download, with no in-app purchases.
Which has better reviews, Therap or OnShift Mobile?
Therap is rated higher. Therap averages 3.3 out of 5 from 456 ratings, while OnShift Mobile averages 1.4 from 258 ratings.
Do Therap or OnShift Mobile have ads?
Neither Therap nor OnShift Mobile shows ads.
Which is updated more often, Therap or OnShift Mobile?
Therap ships an update every 3 weeks, and OnShift Mobile every 2 months. Most recently, Therap was updated on September 24, 2026 and OnShift Mobile on September 23, 2026.

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