Installer App vs Carrier® Service Technician

The Danfoss Installer app is an all-in-one digital toolbox that helps plumbers, heating and HVAC professionals, service technicians, engineers, and installers with your everyday tasks. For projects big and small, our comprehensive toolbox equips you with the latest product information, installation guides and advanced features to streamline your work, making your daily tasks easier. Simplify project management with customizable databases to track your work and pick up where you left off, anytime you need. The Danfoss Installer app offers a collection of useful tools and features: Radiator Presetting Set proper values based on valve, sensor, and radiator type, or alternatively by room size and heat loss. Get the heat emission, flow, and presetting right every time. Product Finder Search and access comprehensive product information, documentation, and details. Download Danfoss product documentation directly in the app. My Projects Make project management easier by creating a list of your clients and jobs, saving contact and building information, calculating system properties, and presetting for radiator and underfloor heating. Cloud-based, My Projects allows you to save everything in one spot for easy overview and fast access across all your devices. Hydronic Balancing Determine accurate system heat output with precise flow calculations. Tailor settings to valve type, handle position, and measured pressure. Flow/Pressure calculator Calculate, convert, or verify pressure, flow, power, and temperature (values or units). Floor heating Specify circuit lengths and calculate presetting for your floor heating manifolds. Select floor heating pipe type and dimensions, define heat loss, and divide rooms into circuits. Burner Converter Modify burner components and find spare parts in a matter of seconds, while keeping an overview of product updates and alternatives. Magnetic Tool Test solenoid valve coils quickly and easily. If the wheel rotates, your valve is good to go. Timer Replacement Select the appropriate timer replacement for a Danfoss or third-party unit. Installation guides are available as well. Feedback Your input matters, and we're committed to continuously improving Installer App to meet your needs. If you encounter a bug or have a feature suggestion, please use the in-app feedback function available in Settings. Alternatively, you can reach us via email at coolapp@danfoss.com. Danfoss Climate Solutions At Danfoss Climate Solutions, we engineer energy-efficient solutions to help the world get more out of less. Our innovative products and solutions enable a decarbonized, digital, and more sustainable tomorrow, and our technology supports a cost-efficient transition to renewable energy sources. With a strong foundation in quality, people, and the climate, we drive the energy, refrigerant, and food system transitions needed to achieve climate goals. Read more about us at www.danfoss.com. Terms and Conditions apply for use of the app.

Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies, and equipment—and manage sites in the field—is ours. The Carrier Service Technician app brings residential and commercial technician tools together in one Carrier experience. Whether you’re standing in front of a residential unit or covering commercial sites and equipment, the app is built for how technicians actually work on the job. Use the same Carrier sign-in you already have. Your role and permissions carry over, so you see the sites, equipment, and content you’re authorized to access—no new account, no new password. RESIDENTIAL TECHNICIAN EXPERIENCE Whether it’s warranty repairs for Carrier equipment or non-warranty repairs on any make or brand, the app helps you identify the right part at the job site. On-board GPS helps you find the closest location for parts when you need them. COMMERCIAL TECHNICIAN EXPERIENCE Field-ready tools for commercial sites and equipment—without opening a laptop. Get a quick read on the sites you cover, check equipment status on the spot, and dig into site and equipment details when you need specs and history. Work offline in basement mechanical rooms or on rooftops with no signal; your data caches and syncs when you’re back online. Meet Willis—ask about an alarm code for troubleshooting steps, or search official commercial OEM manuals and pull the section you need so you spend less time in PDFs and more time fixing the unit. KEY FEATURES Residential & field service • AI Assistant (Beta) — Ask technical questions, get support, and troubleshoot using model number inputs • View Customer System Online — Look up customer details with advanced search filters • System Capacity Calculator — Calculate airflow capacity based on job-site conditions and specs • Product Registration — Register equipment quickly from the field • Intelligent Equipment Search — Find equipment by scanning a serial barcode or entering a serial or model number • Parts Identification — Access accurate parts lists for selected equipment • Technical Literature Access — View technical documents with advanced filtering • Warranty & Service History Lookup — Retrieve warranty details and past service history by serial number • Nearest Parts Center Locator — Use GPS to find the closest Carrier Parts Sales Center and get directions • Totaline® Parts Cross-Reference — Find equivalent and compatible parts • Job Management — Create and manage job records and associate parts for future reference • Secure HVACPartners Access — Log in for restricted technical content and documents • Product Catalog — Browse and search the full Carrier product catalog • Technician Training Resources — Access online training modules • Tech Tips Video Library — Watch short, expert-led troubleshooting videos • Interactive Troubleshooting — Step-by-step guided diagnostics • Bluetooth Diagnostics & Firmware Updates — Pair with compatible systems for real-time fault data, performance metrics, and remote firmware updates • NFC Connectivity for Installer Tools — Configure installer settings, retrieve diagnostics, and support service board replacement on supported equipment Commercial field tools • Site View — Quick status across every site you cover • Device Manager — Equipment status when you’re on site • Site & Equipment Details — Specs and history in the field • Offline Mode — Keep working without signal; sync when you’re back online • Willis — Alarm troubleshooting and commercial OEM manual lookup • Faster Field Workflows — Quicker loads and fewer taps for common tasks One app. Same Carrier sign-in. Built for technicians in the field—residential and commercial.