eHub vs SureView

eHub by TEAM Software eHub Mobile is an employee and customer self-service app for the building service and security industries. eHub Mobile gives you instant access to critical information you need on site, any time. From schedules, work tickets and timekeeping for employees to job site and billing information for customers, eHub Mobile puts workforce and customer management tools right in your pocket. This app is available for employees/supervisors and customers of TEAM Software clients who have licensed eHub. Permission to access any of the employee self-service features listed below is granted by your employer. Access to customer self-service features is determined by your eHub contractor. Employee Self-Service features: • Manage jobs: See job information and location; access, sign and complete work tickets; submit and review work requests; complete surveys and inspections and sign off; view customer invoices and requests; monitor job budgets and profitability; see time and attendance information in real-time; find schedule replacements; create billable work tickets on the fly. • Manage people: View and modify schedules and timekeeping information; review compliance information; leverage targeted communication tools. • Manage personal information: View pay stubs, W-2s, hourly benefit balances (PTO/sick); update contact information; clock in and out of jobs. Customer Self-Service features: • View electronic invoices, job information, time and attendance information, schedules, scheduled job site work and targeted communication items. • Request additional work, coverage or other items and see up-to-date request statuses. • Perform inspections or complete surveys and see results and deficiency status. • Sign off on inspections and work tickets.

The SureView app is an app for security guards, field security operatives, and personal protection agents to perform field operations in communication with operators using the SureView product, such as being dispatched to events, reporting their location and status, reporting details of events, and raising alarms if they need assistance (such as being attacked or having an accident). Historically guards and agents have to constantly provide their status and location to the operators via radio, but using the app automates much of this work making the security operation much more streamlined and safer (for instance, as the app provides the location of the field security operative to the operators, if they are attacked or have an accident then the operators immediately know where they are and where to send help). Current Features: - Local notifications to new dispatch requests - Map / list interface for managing dispatch requests - Directions from current location to dispatch location - Add notes, upload images to the event - See notes made by all guards and operators using the event - Guard controls their availability status - Optional: tracking of guard's location for operators to offer field support* *To turn on tracking the guard must select an area to monitor or a call sign. The app will track that guard in the background while this feature is on to ensure the operators know the guard's location. This is required for life-safety in case the guard gets attacked or has an accident so the operators know where to send help. *Continued use of GPS running in the background can dramatically decrease battery life. SureView is a universal application and is designed for iOS; full functionality requires a live SureView system.