eHub vs LISSA Mobile

eHub by TEAM Software eHub Mobile is an employee and customer self-service app for the building service and security industries. eHub Mobile gives you instant access to critical information you need on site, any time. From schedules, work tickets and timekeeping for employees to job site and billing information for customers, eHub Mobile puts workforce and customer management tools right in your pocket. This app is available for employees/supervisors and customers of TEAM Software clients who have licensed eHub. Permission to access any of the employee self-service features listed below is granted by your employer. Access to customer self-service features is determined by your eHub contractor. Employee Self-Service features: • Manage jobs: See job information and location; access, sign and complete work tickets; submit and review work requests; complete surveys and inspections and sign off; view customer invoices and requests; monitor job budgets and profitability; see time and attendance information in real-time; find schedule replacements; create billable work tickets on the fly. • Manage people: View and modify schedules and timekeeping information; review compliance information; leverage targeted communication tools. • Manage personal information: View pay stubs, W-2s, hourly benefit balances (PTO/sick); update contact information; clock in and out of jobs. Customer Self-Service features: • View electronic invoices, job information, time and attendance information, schedules, scheduled job site work and targeted communication items. • Request additional work, coverage or other items and see up-to-date request statuses. • Perform inspections or complete surveys and see results and deficiency status. • Sign off on inspections and work tickets.

Manage your enterprise devices and services securely and efficiently with our all-in-one mobile platform. The application enables employees and users to securely access and manage their assigned devices, submit service requests, and stay informed through real-time notifications — all from a simple and intuitive interface. Security is a top priority, with support for secure user authentication, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) to ensure protected access to company resources and device information. Key Features: • Secure user authentication • Single Sign-On (SSO) support • Multi-Factor Authentication (MFA) for enhanced security • View and manage devices assigned to your account • Access detailed information about assigned devices • Initiate device return processes directly through the app • Create and track service cases for your devices • Request device lifecycle extensions when needed • Manage and update your user profile information • Receive and read important notifications and updates The platform is designed to simplify enterprise device management by giving users direct access to the processes and information they need every day. From device tracking and support requests to lifecycle management and secure authentication, the application helps improve operational efficiency and user experience across the organisation. Whether you need to review your assigned devices, request support, return equipment, or stay updated with company notifications, the app provides a secure and centralised solution for managing your workplace technology.