Comparison

ING Australia Banking (Legacy) vs GIO App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ING Australia Banking (Legacy)

Manage your finances on the go with this banking app. Access digital cards, make secure online payments, and track savings. It offers real-time payments, card management, and account balance checks without logging in.

Highlights
  • Add cards to Apple Pay
  • View cards digitally and securely
  • Dynamic CVV for online transactions
  • Round up transactions to save
  • Real-time payments (NPP)
  • Manage card PIN and limits
  • Find Bank@Post locations
Features
Read full description

Heads up! This is the previous ING banking app. Looking for Savings Booster? Savings Booster is available in the new ING Banking app. You can download our upgraded app by searching ‘ING Banking - Do Your Thing”. We're rolling it out in stages as additional products and features become available. A few things to know: Normal data charges apply. Please check with your mobile phone service provider for details. Using your mobile to bank with ING is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823. You can read our Terms of Use and Target Market Determinations at ing.com.au. Got questions? Visit the ING Help Hub at https://helphub.ing.com.au

About

GIO App

Easily manage supported insurance policies on the go. Update personal and payment details, make renewals, and check policy documents. Track claims, receive status updates, and get important notifications like renewals and weather alerts.

Highlights
  • Manage insurance policies
  • Update personal details
  • Make renewal payments
  • Check policy documents
  • Track home and motor claims
  • Receive status updates
  • Policy notifications and weather alerts
Features
Read full description

The GIO App is now available. The GIO App makes it easy to check and manage supported insurance policies, quickly and easily. • Update your personal details, such as address and payment details. • Make renewal payments. • Check policy documents. • Track home and motor claims, and receive status updates as they progress. • Receive important policy notifications thing like upcoming renewal. • Get notified for weather alert including hail in your area so you are better prepared. Download the app today and discover how much simpler managing your insurance can be. Apple logo and iPhone are trademarks of Apple Inc. App Store is a service mark of Apple Inc.

Screenshots

ING Australia Banking (Legacy)1 screens
GIO App4 screens

Verdict

The call

The clearest difference is rating: GIO App at 5.0 against ING Australia Banking (Legacy)'s 2.5. GIO App also leads on review sentiment (29% vs 18%). ING Australia Banking (Legacy)'s advantage is ratings volume (17 vs 1) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

GIO App holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: ING Australia Banking (Legacy) has 17 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 18% of ING Australia Banking (Legacy)'s written reviews are positive against 29% of GIO App's.

UpkeepUpdate frequency

ING Australia Banking (Legacy) ships an update monthly, GIO App every 5 weeks. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.

Scorecard5 real differences · 5 level
ING Australia Banking (Legacy) versus GIO App: the parameters behind the verdict, then further details
ParameterING Australia Banking (Legacy)GIO App
PriceFreeFree
Rating2.5 (17 ratings)5.0 (1 ratings) — better
Positive reviews17.7% of reviews28.6% of reviews — better
Number of ratings17 — better1
Update frequencyMonthly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better18.6
Further details — not scored
Size92 MB246 MB
Age rating4+4+
DeveloperING Bank (Australia) LimitedAAI Limited

Customer experience

ING Australia Banking (Legacy)

All ratings17 ratings
Positive35.3%
Neutral0.0%
Negative64.7%
Written reviews581 reviews
Positive17.7%
Neutral12.9%
Negative69.4%

GIO App

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews28 reviews
Positive28.6%
Neutral3.6%
Negative67.9%

Bugs and requests

ING Australia Banking (Legacy)

Reported bugs

5 issues
  • App crashing on login
  • Inability to access account details
  • Delayed or missing transaction updates
  • Compatibility issues with new devices
  • Unreliable app performance

Requested features

5 requests
  • Spending categorization and budgeting tools
  • Notifications for transactions and account activity
  • Ability to manage accounts and cards from the app
  • Improved search and transaction history features
  • Integration with other financial services

GIO App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ING Australia Banking (Legacy)

No in-app purchases

None

GIO App

No in-app purchases

Questions

Is ING Australia Banking (Legacy) free?
ING Australia Banking (Legacy) is free to download, with no in-app purchases.
Is GIO App free?
GIO App is free to download, with no in-app purchases.
Which has better reviews, ING Australia Banking (Legacy) or GIO App?
GIO App is rated higher. ING Australia Banking (Legacy) averages 2.5 out of 5 from 17 ratings, while GIO App averages 5.0 from 1 ratings.
Do ING Australia Banking (Legacy) or GIO App have ads?
Neither ING Australia Banking (Legacy) nor GIO App shows ads.
Which is updated more often, ING Australia Banking (Legacy) or GIO App?
ING Australia Banking (Legacy) ships an update monthly, and GIO App every 5 weeks. Most recently, ING Australia Banking (Legacy) was updated on October 26, 2026 and GIO App on October 27, 2026.

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