Comparison

ING Australia Banking (Legacy) vs NPBS Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ING Australia Banking (Legacy)

Manage your finances on the go with this banking app. Access digital cards, make secure online payments, and track savings. It offers real-time payments, card management, and account balance checks without logging in.

Highlights
  • Add cards to Apple Pay
  • View cards digitally and securely
  • Dynamic CVV for online transactions
  • Round up transactions to save
  • Real-time payments (NPP)
  • Manage card PIN and limits
  • Find Bank@Post locations
Features
Read full description

Heads up! This is the previous ING banking app. Looking for Savings Booster? Savings Booster is available in the new ING Banking app. You can download our upgraded app by searching ‘ING Banking - Do Your Thing”. We're rolling it out in stages as additional products and features become available. A few things to know: Normal data charges apply. Please check with your mobile phone service provider for details. Using your mobile to bank with ING is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823. You can read our Terms of Use and Target Market Determinations at ing.com.au. Got questions? Visit the ING Help Hub at https://helphub.ing.com.au

About

NPBS Banking

Manage your finances conveniently and securely from your mobile device. Track spending, make payments, transfer funds, and access statements with ease. Features include biometric login, digital wallet integration, and secure messaging.

Highlights
  • Quick Balance account overview
  • Detailed transaction listing
  • Osko® and BPAY® payments
  • Digital wallet integration (Apple Pay)
  • Biometric login (Face ID/Touch ID)
  • Secure mail communication
  • Online account opening
Features
Read full description

Smart tech. serious capability. - Eligible new customers can now join and open an account directly in the app. - You can now complete your ID verification process in the app with just a quick selfie. Manage your money anywhere, anytime. - Open an account online in minutes - Know when you’re paid with push notifications - Check your accounts at a glance with Quick Balance - See where your money is going with our detailed transaction listing - Rename and reorder your accounts to suit your style - Easily view your statements and interest advice to make tax time a breeze - Ongoing accessibility enhancements for users with a vision impairment - Make payments in seconds using Osko® - Transfer between your accounts and make payments with BPAY® or Pay Anyone - Set up future dated or recurring payments - Upload your eligible cards to digital wallet and enjoy the convenience of Apple Pay™ - Create a PayID to make receiving money even easier - Manage your repayments for eligible home loans. Smarter tech. Safer you. - Scam awareness prompts for new payments - Disable access to your app and internet banking directly in the app if you suspect unusual activity. - Log on securely using your Face ID or passcode - Change your passcode - Manage your payment limits - Choose or change your card PIN - Report lost or stolen cards - Update your contact details - Manage your profile on other devices - Send and receive secure mail. ® Registered to BPAY Pty Ltd ABN 69 079 137 518. PayID is a registered trademark of NPP Australia Limited. Apple, Apple Pay, Face ID and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions. For a list of compatible Apple Pay devices, see Devices compatible with Apple Pay – Apple Support (AU). Cashcards and Business+ Credit Cards are not eligible for Apple Pay. Normal data, messaging and call charges apply. Account terms, conditions, fees, charges and credit criteria apply. This information has been prepared without taking into account your objectives, financial situation or needs. Therefore, before acting on this information, you should consider its appropriateness having regard to these matters and the product Terms and Conditions, available on request from any branch, newcastlepermanent.com.au/terms, or by calling 13 19 87. Your use of the app is subject to your agreement with the Banking App Terms and End User Licence Agreement for Apple Devices. Important information about our accounts: - Smart Saver Accounts (including Under 25s): Standard interest is paid monthly on positive balances. Bonus interest is applied in tiers, meaning different rates apply to different portions of the balance. To receive bonus interest, you must grow your balance (excluding interest) over the month and make no more than 2 withdrawals within the month. No bonus interest is paid in the month the account is closed. Smart Saver Under 25s:All account holders must be under 25 years of age on the first day of the month to be eligible. - Online Savings Account: The Introductory Bonus Rate applies for the first 3 months from account opening, on top of the Standard Rate. After this period, the Standard Rate only applies. The Introductory Bonus Rate is available if no account owners have been eligible to receive the Introductory Bonus Rate on another Online Savings Account in the previous 6-months. To earn interest (including any Introductory Bonus Rate), all account owners must hold an Everyday Account, Home Loan or a Credit Facility with Newcastle Permanent. - Term Deposit: 31 day notice period and interest rate reduction apply to early withdrawals from Term Deposits opened or last renewed on or after 23 February 2026. - Interest rates: Interest rates are subject to change without prior notice. You can see our current interest rates at newcastlepermanent.com.au/rates. ©Newcastle Permanent, part of Newcastle Greater Mutual Group Ltd ACN 087 651 992 | AFSL /Australian Credit Licence 238273

Screenshots

ING Australia Banking (Legacy)1 screens
NPBS Banking4 screens

Verdict

The call

The clearest difference is rating: NPBS Banking at 4.7 against ING Australia Banking (Legacy)'s 2.5. NPBS Banking also leads on ratings volume (7.1K vs 17) and review sentiment (33% vs 17%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NPBS Banking holds the better App Store score, 4.7 against 2.5. That said, the two scores are not equally well evidenced: NPBS Banking has 7.1K ratings behind it against 17, so its average is the more settled of the two. Written reviews point the same way: 17% of ING Australia Banking (Legacy)'s written reviews are positive against 33% of NPBS Banking's.

UpkeepUpdate frequency

ING Australia Banking (Legacy) ships an update monthly, NPBS Banking every 2 months. Both last shipped on November 6, 2026.

Scorecard3 real differences · 7 level
ING Australia Banking (Legacy) versus NPBS Banking: the parameters behind the verdict, then further details
ParameterING Australia Banking (Legacy)NPBS Banking
PriceFreeFree
Rating2.5 (17 ratings)4.7 (7.1K ratings) — better
Positive reviews17.3% of reviews32.9% of reviews — better
Number of ratings177.1K — better
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.0 — better
Further details — not scored
Size92 MB163 MB
Age rating4+4+
DeveloperING Bank (Australia) LimitedNewcastle Greater Mutual Group Ltd

Customer experience

ING Australia Banking (Legacy)

All ratings17 ratings
Positive35.3%
Neutral0.0%
Negative64.7%
Written reviews612 reviews
Positive17.3%
Neutral12.4%
Negative70.3%

NPBS Banking

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews70 reviews
Positive32.9%
Neutral14.3%
Negative52.9%

Bugs and requests

ING Australia Banking (Legacy)

Reported bugs

5 issues
  • App crashing on login
  • Inability to access account details
  • Delayed or missing transaction updates
  • Compatibility issues with new devices
  • Unreliable app performance

Requested features

5 requests
  • Spending categorization and budgeting tools
  • Notifications for transactions and account activity
  • Ability to manage accounts and cards from the app
  • Improved search and transaction history features
  • Integration with other financial services

NPBS Banking

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ING Australia Banking (Legacy)

No in-app purchases

None

NPBS Banking

No in-app purchases

Questions

Is ING Australia Banking (Legacy) free?
ING Australia Banking (Legacy) is free to download, with no in-app purchases.
Is NPBS Banking free?
NPBS Banking is free to download, with no in-app purchases.
Which has better reviews, ING Australia Banking (Legacy) or NPBS Banking?
NPBS Banking is rated higher. ING Australia Banking (Legacy) averages 2.5 out of 5 from 17 ratings, while NPBS Banking averages 4.7 from 7.1K ratings.
Do ING Australia Banking (Legacy) or NPBS Banking have ads?
Neither ING Australia Banking (Legacy) nor NPBS Banking shows ads.
Which is updated more often, ING Australia Banking (Legacy) or NPBS Banking?
ING Australia Banking (Legacy) ships an update monthly, and NPBS Banking every 2 months. Most recently, ING Australia Banking (Legacy) was updated on November 6, 2026 and NPBS Banking on November 6, 2026.

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