U vs TelaCare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
U
A HIPAA-compliant system for medical providers to connect, communicate, and manage patient health remotely. It facilitates audio/video consultations, remote monitoring, e-prescribing, and secure medical record sharing for physicians, patients, and facilities.
- HIPAA-compliant telehealth
- Remote patient monitoring
- Audio/video consultations
- E-prescribing
- Medical record management
- Insurance eligibility verification
- Diagnostic order processing
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U-InTouch™ U-InTouch is a HIPAA-compliant telehealth, telecare and telemedicine system that allow medical service providers to connect, communicate, monitor, evaluate and collaborate with patient in managing their health. U-InTouch is feature rich and offers complete mobility to – - Physicians - Patients and their families - Medical facilities - Medical service providers - Diagnostic service providers U-InTouch for Physicians enables doctor-patient consultation on-the-go. The technology includes remote monitoring devices, medical alert systems and communication systems that allows for audio and video conferences. In addition, physicians can review patient symptoms, verify patient insurance eligibility, collect credit card payment, e-prescribe, order diagnostics and therapies, and access patient reports, all while in the call with the patient. At the end of the call, U-InTouch automatically produces transcribed report of the call to the physician. U-InTouch allows Patients to create, store and share medical records, and communicate with their physicians and care givers, anytime and from anywhere. U-InTouch offers SNFs, LTACs, and ALFs a powerful telehealth and teleconferencing tool to connect and collaborate with staff, service providers, physicians, and resident’s families. It simplifies ePrescription, ordering medical services, accessing reports, triaging patients, and, creating and sending patient medical data to Electronic Health Records. U-InTouch gives Diagnostic and Medical Service provider an array of tools to create, receive and process orders, track resources on the field and at different locations, communicate and collaborate with their team and clients, and go about managing their day-to-day operations using their mobile devices. U-InTouch is made up of six components – 1. Communication Kit 2. My Universe Kit 3. Interface Kit 4. My Order Kit 5. Services Kit 6. Personal Health Kit Communication Kit U-InTouch Communication Kit includes UMEDEX Cloud-phone service with call, text, video conferencing and medical alert system integrated into a single platform. The kit also includes collaboration tools. My Universe Kit U-InTouch My Universe Kit provides directions, routes, tracking and following (based on authorization) contacts. It also allows for logging personal and business miles. Interface Kit U-InTouch Interface kit provides connectivity to blue-tooth and iOT devices like blood pressure, pulse oximeter and weight scales, and iOT devices like GPS and Fall Detection alert system. It also allow users to create and export documents to Electronic Health Record (EHR), create and export Medical Images to PACS, and connects to over 4000 Insurances nationwide allowing for instant patient eligibility verification from mobile devices. My Order Kit U-InTouch My Order Kit for diagnostic and medical service provider gives complete mobility in performing their day-to-day tasks of creating and processing diagnostic orders, uploading paperwork, creating and exporting DICOM images, performing patient eligibility checks, creating and exporting HL7 objects, faxing and emailing reports, tracking and assigning jobs and staff using live map, and provides all forms of communication and collaboration tools necessary to connect with facilities and staff to conduct their healthcare business. Service Kit U-InTouch Services Kit allows everyone in the system to issue service tickets, get serviced and track a ticket to completion with alerts at every stage of progress. Personal Health Kit U-InTouch Personal Health kit allows patient to create, store and share medical data with their team of doctors and caregivers. The kit comes with an array of monitoring devices that allows patient to upload their vitals, and other medical data, and tools to manage documents, medical images and health reports. Continued use of GPS running in the background can decrease battery life.
TelaCare
Access board-certified doctors and licensed therapists 24/7 via phone or video. Get diagnoses, treatment recommendations, and prescriptions for a wide range of medical and behavioral health issues. Manage your account, add family members, and access health resources.
- 24/7 virtual doctor consultations
- Video and phone visits
- Prescription services
- Behavioral health appointments
- Account management
- Add dependents
- Health and fitness videos
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VIRTUAL CARE. ANYTIME. ANYWHERE. YOU NEED IT MOST! TelaCare® connects you with a board-certified doctor 24/7/365 through the convenience of phone or video visits. Within minutes, a doctor will contact you, ready to listen and resolve your issue. If medically necessary, a prescription will be sent to your pharmacy of choice. TelaCare® doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including: • Allergies • Back Pain • Bronchitis • Common Cold • Constipation • Cough • Diarrhea • Ear Infections • Flu • Headache • Nausea • Pink Eye • Rashes • Respiratory Problems • Sinus Infections • Sore Throat • Strep Throat And so many more… TelaCare® also offers behavioral health appointments with licensed therapists anytime, anywhere you and your family need it most. We also offer treatment and support for a wide variety of behavioral health issues: • Addictions • Anxiety • Bipolar Disorder • Depression • Grief and Loss • LGBTQ+ Support • Life Changes • Men's Issues • Panic Disorders • Parenting Issues • Postpartum Depression • Relationship Issues • Stress Management • Trauma and PTSD • Women's Issues And so many more… HOW DOES IT WORK? Request a visit – Open the TelaCare® App, request a visit, provide a medical history, and the best part is we offer unlimited consultations with all our plans. Your TelaCare® account is also available online at TelaCare.com or toll-free at 1-800-317-0280. Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. TelaCare® visits have no time limit; you can speak to the doctor for as long as you'd like. Pick up a prescription – The doctor discusses the issue with you, answers questions, and recommends the next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice. HOW DO I GET TelaCare®? TelaCare® is a service provided to you as a benefit through your employer, health insurance, or other organization. You can learn more or purchase TelaCare® as an individual or family online at TelaCare.com. This app allows TelaCare® members to: • Activate your TelaCare® account. • Talk to a doctor, anytime, anywhere. • Create and update your medical history. • Update personal, contact, login, and billing information. • Add dependents and other family members. • Speak with other medical specialists via messaging. • Watch health and fitness videos. And so many more… Great reasons to use TelaCare® virtual doctors: • You're not feeling up to leaving home • You want to avoid the high cost of Urgent Care or the ER • Your doctor isn't available • It's after hours, the weekend or a holiday • You need a short-term refill on a prescription • It's hard to get to the doctor's office • You don't want to take time off work or be away from home Copyright © 2021 TelaCare Health Solutions, LLC, All rights reserved. TelaCare Medical Group, PA is an independent entity. TelaCare and the TelaCare logo are trademarks of TelaCare Health Solutions, LLC and may not be used without written permission. Prices and offers are subject to change without notice. TelaCare does not replace the primary care physician. TelaCare does not guarantee that a prescription will be written. TelaCare operates subject to state regulation and may not be available in individual states. TelaCare does not prescribe DEA controlled substances, non-therapeutic drugs, and certain other drugs that may be harmful because of their potential for abuse. TelaCare physicians reserve the right to deny care for potential misuse of services. Use of the TelaCare Health Solutions, LLC app, website, products, and or services constitutes acceptance of our company policies.
Screenshots
Verdict
The clearest difference is review sentiment: TelaCare at 86% against U's 0%. TelaCare also leads on in-app purchases (none vs 3) and ratings volume (12 vs 2). U's advantage is rating (4.0 vs 3.3) and update cadence (every 5 weeks vs every 3 months). On price, ads, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. U sells 3 one-off in-app purchases. TelaCare asks for nothing beyond the download.
U holds the better App Store score, 4.0 against 3.3. That said, the two scores are not equally well evidenced: TelaCare has 12 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 0% of U's written reviews are positive against 86% of TelaCare's, so the app with the better star average is not the one people write more warmly about.
U ships an update every 5 weeks, TelaCare every 3 months. The most recent releases landed on October 12, 2026 and October 7, 2026 respectively.
| Parameter | U | TelaCare |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (2 ratings) — better | 3.3 (12 ratings) |
| Positive reviews | 0.0% of reviews | 85.7% of reviews — better |
| Number of ratings | 2 | 12 — better |
| Update frequency | Every 5 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0.0 |
| Further details — not scored | ||
| Size | 99 MB | 143 MB |
| Age rating | 17+ | 17+ |
| Developer | UMEDEX, Inc. | TelaCare Health Solutions |
Customer experience
U
TelaCare
In-app purchases
U
- Advanced Messaging$2.99
- GPS Tracking$3.99
- Health & Vitals$4.99
TelaCare
No in-app purchases









