TelaCare vs MyTeamCare

VIRTUAL CARE. ANYTIME. ANYWHERE. YOU NEED IT MOST! TelaCare® connects you with a board-certified doctor 24/7/365 through the convenience of phone or video visits. Within minutes, a doctor will contact you, ready to listen and resolve your issue. If medically necessary, a prescription will be sent to your pharmacy of choice. TelaCare® doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including: • Allergies • Back Pain • Bronchitis • Common Cold • Constipation • Cough • Diarrhea • Ear Infections • Flu • Headache • Nausea • Pink Eye • Rashes • Respiratory Problems • Sinus Infections • Sore Throat • Strep Throat And so many more… TelaCare® also offers behavioral health appointments with licensed therapists anytime, anywhere you and your family need it most. We also offer treatment and support for a wide variety of behavioral health issues: • Addictions • Anxiety • Bipolar Disorder • Depression • Grief and Loss • LGBTQ+ Support • Life Changes • Men's Issues • Panic Disorders • Parenting Issues • Postpartum Depression • Relationship Issues • Stress Management • Trauma and PTSD • Women's Issues And so many more… HOW DOES IT WORK? Request a visit – Open the TelaCare® App, request a visit, provide a medical history, and the best part is we offer unlimited consultations with all our plans. Your TelaCare® account is also available online at TelaCare.com or toll-free at 1-800-317-0280. Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. TelaCare® visits have no time limit; you can speak to the doctor for as long as you'd like. Pick up a prescription – The doctor discusses the issue with you, answers questions, and recommends the next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice. HOW DO I GET TelaCare®? TelaCare® is a service provided to you as a benefit through your employer, health insurance, or other organization. You can learn more or purchase TelaCare® as an individual or family online at TelaCare.com. This app allows TelaCare® members to: • Activate your TelaCare® account. • Talk to a doctor, anytime, anywhere. • Create and update your medical history. • Update personal, contact, login, and billing information. • Add dependents and other family members. • Speak with other medical specialists via messaging. • Watch health and fitness videos. And so many more… Great reasons to use TelaCare® virtual doctors: • You're not feeling up to leaving home • You want to avoid the high cost of Urgent Care or the ER • Your doctor isn't available • It's after hours, the weekend or a holiday • You need a short-term refill on a prescription • It's hard to get to the doctor's office • You don't want to take time off work or be away from home Copyright © 2021 TelaCare Health Solutions, LLC, All rights reserved. TelaCare Medical Group, PA is an independent entity. TelaCare and the TelaCare logo are trademarks of TelaCare Health Solutions, LLC and may not be used without written permission. Prices and offers are subject to change without notice. TelaCare does not replace the primary care physician. TelaCare does not guarantee that a prescription will be written. TelaCare operates subject to state regulation and may not be available in individual states. TelaCare does not prescribe DEA controlled substances, non-therapeutic drugs, and certain other drugs that may be harmful because of their potential for abuse. TelaCare physicians reserve the right to deny care for potential misuse of services. Use of the TelaCare Health Solutions, LLC app, website, products, and or services constitutes acceptance of our company policies.

Your health care, just a click away. MyTeamCare connects you with your physicians and medical information online in a safe and convenient way. It's a system that allows you to communicate with your healthcare provider and access your medical records. Your health information within MyTeamCare is private and secure--it can only be accessed with the password you choose. To use the MyTeamCare app, you will need to receive an invitation or you can self-enroll. To learn more about the enrollment process, visit https://www.umchealthsystem.com/patients-visitors/myteamcare/frequently-asked-questions. With the MyTeamCare app you can: Viewing your medical records • Securely message your healthcare provider. • Access your medication lists, allergies, immunizations, health issues, surgeries, procedures, health documents, and some test results.