Comparison

Providence vs MyTeamCare

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Providence

Access all your healthcare needs from a single platform. Manage appointments, view medical records, pay bills, and discover relevant health programs and resources. Connect with your care team and find new providers easily.

Highlights
  • Connect with care team
  • Book appointments
  • Access medical records
  • View and pay bills
  • Find providers
  • Virtual urgent care
  • Health reminders
Features
Currently charting
Read full description

Want to make it easier to take care of your health? With you, wherever you are.

Your one-stop shop for everything Providence—this modern app puts all your Providence services, programs, and resources at your fingertips—24/7, 365 days a year. Whether you need to get care, view your medical records, pay a bill, or learn about new programs & resources relevant to you. • Connect with your care team—book an appointment, view instructions, send a message. • Get immediate care—through an ExpressCare virtual visit or one of our local urgent care clinics—even find out wait times and put yourself in the queue before you leave home. • Access your medical record—get lab & test results, read visit notes, share your records. • Find a new provider—whether primary or specialty care. • View and pay bills—or see if you’re eligible for financial assistance. • View important health reminders personalized just for you. • Get individualized recommendations for relevant health programs and resources. • Find relevant, health-related content just for you, created by Providence experts. • Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs The Providence MyChart app is perfect for everyone looking for health care resources in a Providence or Providence-affiliated healthcare environment. Providence health services are available in Alaska, Washington, Montana, Oregon, California, New Mexico and Texas including: • Providence Swedish — Puget Sound • Providence — Alaska • Providence — Oregon, California • Providence — Greater Portland Area • Providence — Washington, Idaho, Montana • CovenantHealth — Texas, New Mexico • Kadlec — Oregon, Washington • CredenaHealth Pharmacy — Home Delivery

About

MyTeamCare

Access your medical records and communicate securely with your healthcare provider online. This app offers a convenient and private way to manage your health information, including medications, allergies, and test results.

Highlights
  • View medical records
  • Securely message healthcare provider
  • Access medication lists
  • View allergies and immunizations
  • Access health documents
  • View test results
Read full description

Your health care, just a click away. MyTeamCare connects you with your physicians and medical information online in a safe and convenient way. It's a system that allows you to communicate with your healthcare provider and access your medical records. Your health information within MyTeamCare is private and secure--it can only be accessed with the password you choose. To use the MyTeamCare app, you will need to receive an invitation or you can self-enroll. To learn more about the enrollment process, visit https://www.umchealthsystem.com/patients-visitors/myteamcare/frequently-asked-questions. With the MyTeamCare app you can: Viewing your medical records • Securely message your healthcare provider. • Access your medication lists, allergies, immunizations, health issues, surgeries, procedures, health documents, and some test results.

Screenshots

Providence4 screens
MyTeamCare4 screens

Verdict

The call

Providence and MyTeamCare both sit at 4.8 stars, but that hides the real split: 70% of Providence's written reviews are positive against 25% of MyTeamCare's. Providence also leads on update cadence (every 3 weeks vs every 6 months) and ratings volume (186K vs 177). MyTeamCare's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (13.2 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Providence holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Providence has 186K ratings behind it against 177, so its average is the more settled of the two. Written reviews point the same way: 70% of Providence's written reviews are positive against 25% of MyTeamCare's.

UpkeepUpdate frequency

Providence ships an update every 3 weeks, MyTeamCare every 6 months. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 5 level
Providence versus MyTeamCare: the parameters behind the verdict, then further details
ParameterProvidenceMyTeamCare
PriceFreeFree
Rating4.8 (186K ratings) — better4.6 (177 ratings)
Positive reviews70.4% of reviews — better25.0% of reviews
Number of ratings186K — better177
Update frequencyEvery 3 weeks — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#170 — better—
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.013.2 — better
Further details — not scored
Size186 MB43 MB
Age rating17+17+
DeveloperPROVIDENCE HEALTH & SERVICES - WASHINGTONLUBBOCK COUNTY HOSPITAL DISTRICT

Customer experience

Providence

All ratings185,662 ratings
Positive97.3%
Neutral2.0%
Negative0.7%
Written reviews466 reviews
Positive70.4%
Neutral5.2%
Negative24.5%

MyTeamCare

All ratings164 ratings
Positive92.1%
Neutral0.6%
Negative7.3%
Written reviews8 reviews
Positive25.0%
Neutral12.5%
Negative62.5%

Bugs and requests

Providence

Reported bugs

4 issues
  • Login screen freezes
  • Incompatibility with older devices
  • Inconsistent performance and crashes
  • Syncing issues with test results and medical records

Requested features

5 requests
  • Improved search and navigation
  • Better integration with external healthcare providers
  • More intuitive layout and organization of information
  • Enhanced accessibility for users with disabilities
  • Seamless virtual care options

MyTeamCare

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Providence

No in-app purchases

None

MyTeamCare

No in-app purchases

Questions

Is Providence free?
Providence is free to download, with no in-app purchases.
Is MyTeamCare free?
MyTeamCare is free to download, with no in-app purchases.
Which has better reviews, Providence or MyTeamCare?
Providence is rated higher. Providence averages 4.8 out of 5 from 186K ratings, while MyTeamCare averages 4.6 from 177 ratings.
Do Providence or MyTeamCare have ads?
Neither Providence nor MyTeamCare shows ads.
Which is updated more often, Providence or MyTeamCare?
Providence ships an update every 3 weeks, and MyTeamCare every 6 months. Most recently, Providence was updated on October 27, 2026 and MyTeamCare on October 24, 2026.

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