Comparison

Cedars vs Providence

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cedars

Manage your health and connect with your care team. Access medical records, schedule appointments, find doctors, and get directions. Features include urgent care spot saving and Apple Health integration.

Highlights
  • Connect with care team
  • Manage medical records
  • Schedule appointments
  • Find a doctor
  • Urgent care spot saving
  • Apple Health integration
  • Walking directions
Features
Read full description

Cedars-Sinai is the standard for excellence in care. Those values extend to our mobile app. With our app, patients can connect with their care team, manage their medical records and track their health progress. U.S. News & World Report ranks Cedars-Sinai among the best hospitals in the nation. 

 App Features

 24/7 Video Visits With Cedars-Sinai Connect
Cedars-Sinai Connect is our virtual care service that lets you see a Cedars-Sinai provider through secure video visits. Get 24/7 virtual urgent care or schedule a primary care appointment for a time that works for you.

 Urgent Care
 Get care for your immediate needs with options that work for you. Schedule a video visit or an in-person visit at a Cedars-Sinai urgent care location near you. Walk-ins are also welcome during open hours.

 Find a Doctor  
 Find a provider who fits your needs. Search by specialty, condition, location or name to explore Cedars-Sinai providers and find the right fit for your care.

 Schedule and Manage Visits
 With My CS-Link, you can schedule appointments with your care team and manage upcoming visits in one place. You can also explore other care options when you need them. If you do not already have a My CS-Link account, please go to https://www.cedars-sinai.org/mycslink.html

 Stay Connected   Keep up with your care through My CS-Link. Message your care team, check test results, view upcoming visits, access your medical records and more.

 Locations
 Find Cedars-Sinai hospitals, urgent care centers and medical offices near you and get directions to where you need to go.

 Walking Directions  
 Get turn-by-turn directions to nearly 400 points of interest across Cedars-Sinai Medical Center and save your parking location for later.

 Apple Health  
 Connect My CS-Link with Apple Health to access your medical record and share health information such as steps, blood pressure, glucose levels and BMI.

 Contact Us  
 The Cedars-Sinai app provides contact information for our departments and services. Cedars-Sinai is available to take your call 24 hours a day, 7 days a week to help with your health needs, billing questions and more.

About

Providence

Access all your healthcare needs from a single platform. Manage appointments, view medical records, pay bills, and discover relevant health programs and resources. Connect with your care team and find new providers easily.

Highlights
  • Connect with care team
  • Book appointments
  • Access medical records
  • View and pay bills
  • Find providers
  • Virtual urgent care
  • Health reminders
Features
Currently charting
Read full description

Want to make it easier to take care of your health? With you, wherever you are.

Your one-stop shop for everything Providence—this modern app puts all your Providence services, programs, and resources at your fingertips—24/7, 365 days a year. Whether you need to get care, view your medical records, pay a bill, or learn about new programs & resources relevant to you. • Connect with your care team—book an appointment, view instructions, send a message. • Get immediate care—through an ExpressCare virtual visit or one of our local urgent care clinics—even find out wait times and put yourself in the queue before you leave home. • Access your medical record—get lab & test results, read visit notes, share your records. • Find a new provider—whether primary or specialty care. • View and pay bills—or see if you’re eligible for financial assistance. • View important health reminders personalized just for you. • Get individualized recommendations for relevant health programs and resources. • Find relevant, health-related content just for you, created by Providence experts. • Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs The Providence MyChart app is perfect for everyone looking for health care resources in a Providence or Providence-affiliated healthcare environment. Providence health services are available in Alaska, Washington, Montana, Oregon, California, New Mexico and Texas including: • Providence Swedish — Puget Sound • Providence — Alaska • Providence — Oregon, California • Providence — Greater Portland Area • Providence — Washington, Idaho, Montana • CovenantHealth — Texas, New Mexico • Kadlec — Oregon, Washington • CredenaHealth Pharmacy — Home Delivery

Screenshots

Cedars4 screens
Providence4 screens

Verdict

The call

The clearest difference is monetization model: Cedars at free against Providence's free with in-app purchases. Providence's advantage is review sentiment (73% vs 57%) and chart position (#126 vs unranked). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Cedars against 4.8 for Providence. Both are backed by a comparable volume of ratings — 49K and 186K respectively. Written reviews are what separate them: 57% of Cedars's written reviews are positive against 73% of Providence's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on September 24, 2026.

Scorecard4 real differences · 7 level
Cedars versus Providence: the parameters behind the verdict, then further details
ParameterCedarsProvidence
PriceFreeFree
Rating4.8 (49K ratings)4.8 (186K ratings)
Positive reviews56.6% of reviews73.3% of reviews — better
Number of ratings49K186K — better
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank#126 — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, Apple Watch
Requires iOS18.018.0
Further details — not scored
Size264 MB186 MB
Age rating17+17+
DeveloperCedars-Sinai Medical CenterPROVIDENCE HEALTH & SERVICES - WASHINGTON

Customer experience

Cedars

All ratings48,513 ratings
Positive95.6%
Neutral1.7%
Negative2.7%
Written reviews182 reviews
Positive56.6%
Neutral7.1%
Negative36.3%

Providence

All ratings185,662 ratings
Positive97.3%
Neutral2.0%
Negative0.7%
Written reviews435 reviews
Positive73.3%
Neutral4.4%
Negative22.3%

User reviews

Cedars

From 49K App Store ratings

What we love

  • 🚀 Convenient access to medical information
  • 💡 Ability to communicate with doctors
  • 👍 Helpful for managing appointments and prescriptions
  • 🚀 Express service and quick responses
  • 👍 Comprehensive medical records in one place

Room to improve

  • 🐛 Buggy and slow app performance
  • 🔍 Difficulty navigating and finding information
  • 🔍 Lack of integration with external providers
  • 🔍 Inconsistent user experience across devices
  • 🔍 Overwhelming amount of notifications and information

Providence

From 186K App Store ratings

What we love

  • 👍 Convenient all-in-one healthcare app
  • 🚀 Easy to use interface
  • 💡 Helpful for managing appointments, prescriptions, and test results
  • 👍 Prompt responses from healthcare providers
  • 👍 Valuable for communicating with doctors

Room to improve

  • 🐛 Confusing navigation and layout
  • 🐛 Difficulty finding specific features or information
  • 🐛 Unreliable virtual care options
  • 🐛 Inconsistent user experience across different devices
  • 🐛 Frustrating issues with logging in and accessing account

Bugs and requests

Cedars

Reported bugs

5 issues
  • Login issues and inconsistent authentication
  • Freezing and crashing during use
  • Missing or disappearing medical information
  • Appointment scheduling and check-in problems
  • Inability to remove or update profile pictures

Requested features

5 requests
  • Ability to view and download medical images
  • Improved communication and response times from doctors
  • Better organization and filtering of medical information
  • Seamless integration with external healthcare providers
  • More customization options and user control

Providence

Reported bugs

4 issues
  • Login screen freezes
  • Incompatibility with older devices
  • Inconsistent performance and crashes
  • Syncing issues with test results and medical records

Requested features

5 requests
  • Improved search and navigation
  • Better integration with external healthcare providers
  • More intuitive layout and organization of information
  • Enhanced accessibility for users with disabilities
  • Seamless virtual care options

In-app purchases

None

Cedars

No in-app purchases

None

Providence

No in-app purchases

Questions

Is Cedars free?
Cedars is free to download, with no in-app purchases.
Is Providence free?
Providence is free to download, with no in-app purchases.
Which has better reviews, Cedars or Providence?
Cedars and Providence are both rated 4.8 out of 5 on the App Store, from 49K and 186K ratings respectively.
Do Cedars or Providence have ads?
Neither Cedars nor Providence shows ads.
Which is updated more often, Cedars or Providence?
Cedars ships an update every 3 weeks, and Providence every 3 weeks. Most recently, Cedars was updated on September 24, 2026 and Providence on September 24, 2026.

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