Providence User Reviews
Customer Experience
~ Based on 376 written reviews from the US App Store.
What users say
Summarized from real user reviews of Providence. Based on 177K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Medical app.
Positive things
- 👍Convenient all-in-one healthcare app
- 🚀Easy to use interface
- 💡Helpful for managing appointments, prescriptions, and test results
- 👍Prompt responses from healthcare providers
- 👍Valuable for communicating with doctors
Negative things
- 🐛Confusing navigation and layout
- 🐛Difficulty finding specific features or information
- 🐛Unreliable virtual care options
- 🐛Inconsistent user experience across different devices
- 🐛Frustrating issues with logging in and accessing account
Is Providence Safe?
Providence appears safe based on user ratings. AppsHunter Safety Score for Providence is 97/100.
This assessment is based on 176,703 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 134,998 App Store ratings for Providence.
Is Providence Legit?
Providence appears to be a legitimate app. AppsHunter Legitimacy Score for Providence is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
To easy to use
Convenient way to refill Rx that can’t be done through pharmacy; see lab results; exchange messages with providers; keep track of all upcoming appts within Providence system; and make appts for Express Care clinic. Would be great if able to schedule appts with some providers whose office is known to have long call “hold” wait times.
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I really love the care that I receive every time. I am here at St. John’s. I come in once a month for a follow up care for my NF2. Everyone on the team makes me feel so safe and cared for and I love the app that’s on my phone that helps me check in easily for my appointments and then helps me understand and monitor all of my test. Everyone deserves five stars here on the team. I’m so grateful for the best care.
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Thank you Evuny! You are the sweetest! Helped me right away to access my chart account!
Knowledge is power. We need to be our own advocate. Study up on your ailments and keep up with doctors and tests.
Excellent in every area
For quite some time now it’s impossible to make an appointment on the app. Furthermore, every time you try to message your care team the app crashes.
I love how easy it is to get my results and make appointments with wonderful Doctors and Nurses and staff you are all wonderful!!!
App helps with scheduling and communication
This interface has been a helpful way to access information. Much appreciated.
El mejor servicio de salud q conozco gente amable y sincera los doctores y enfermeras y asistentes lo mejor de lo mejor sin dudar pongo mi salud en sus manos!!!
I left my last Health Care Company after just one phone conversation with Providence Orthopedic Dept! I scheduled a visit & was just as pleased in person as I was on the phone booking. Dr King and his staff are so professional & friendly snd definitely helpful. I scheduled my complete knee replacement surgery & have been very pleased with the outcome& every appointment since!!! I tell all my friends about providence & I’m totally switching all my healthcare needs over to Providence. Thank you! Sincerely, Rene’
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Everyone has been exceedingly professional, /gra B/, /cious I/, humorous, and attentive. I have no complaints whatsoever.
Nothing but great and helpful service every time I visit.
Helps me find out any appointment information I need right away!
Aside from being a convenient, online application, MyChart it’s a practical and effective application to communicate with the different medical providers within one network. I can easily access all of my medical records, schedule appointments, look up at current and past prescriptions, doctors evaluations, and I receive timely reminders of annual, preventative care exams from the comfort and mobility of my cellphone. I love it!!
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All medical info you need is at glance. This app helps keep track of appointments and provide detailed bill explanations.
I love that I can review my test results, message with my provider and see what I need to tend to next. It is so very easy to use!!
I like how orderly and simple everything is, it’s convenient to use and I can check up on anything!
He is a great Dr, never trusted Dr’s in the past, I listen to him and follow and do what he has to say

