Providence Reviews: Is It Legit?

Providence
Providence
PROVIDENCE HEALTH & SERVICES - WASHINGTON

Customer Experience

Positive experience70.4% of reviews
Neutral5.2% of reviews
Negative experience24.5% of reviews

~ Based on 466 written reviews from the US App Store.

What users say about Providence

Is Providence Safe?

Providence appears safe based on user ratings. AppsHunter Safety Score for Providence is 97/100.

This assessment is based on 185,937 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.3% of ratings point to a safe experience
2.0% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 185,662 App Store ratings for Providence.

Is Providence Legit?

Providence appears to be a legitimate app. AppsHunter Legitimacy Score for Providence is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Crash

App crashes constantly and Is molasses slow

Changing my chart

Stop changing my chart we just get comfortable with it and then you change it. Just stop changing it.

not conventional

the providence app does make it easier to make appointments with providers, ask questions, get referrals or labwork requests, get test results, etc,

however, you have to know to use the app for it to be convenient. i only know how that the app’s interface is

Excellent Medical Tool That’s EASY…

I am a technology and computer illiterate. I refuse to use anything forced on this devil box. Thank God for blessing me with this easy platform to use easily. I can get up to date information from all 7 of my doctors. I get my visit summaries online and NO MORE JUNK PAPER. That’s HUGE for me. I CAN ORDER ALL MY PERSCRIPTIONS (17) including Mental Health Support. I get my test results. I’m extremely grateful for this easy tool that gives me access to my healthcare . I definitely recommend this tool on our medical platform to be used. They under promise with respond time and exceed expectations with quick responses.
Be Blessed and Take Initiative to making your healthcare with Providence at your fingertips and less stress with phone calls.
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Easy to use

Such an easy way to communicate with your care team. In the last couple years response from the care team has been quick and complete.

Trying to send message

I have tried over half a dozen times to send an urgent message to my physician, but this screwed up site won’t let me. Wish I could, I’m in considerable pain, but hey,let’s computerize everything. Then we don’t have to deal with patients, it can be blamed on a “computer glitch.”

App

This is great when it works. Currently I cannot look at my message or results. It just spins.

Excellent Surgical Care and Results

Dr. Edwards did a great job with my surgery. The scar is so clean and straight, and I’m really happy with how everything turned out. He pays great attention to detail. I would definitely recommend him!

Student/part time job

Please accept this review as formal feedback regarding my care experience across Swedish Medical Center First Hill and Cherry Hill.

I am currently dealing with severe, chronic mid to lower back pain characterized by sharp,dull, throbbing, numbing, tingling, shooting sensations in the midline to lumbar areas. This condition has resulted in three hospitalizations and continues to interfere with my ability to function as a student following the start of classes on September 28th. To date, the diagnostic process has yielded only a finding of a T11 hemangioma, which fails to explain the level of pain I am experiencing.

Furthermore, my care requires specialized clinical coordination. Because I have cochlear implants, I cannot receive a standard MRI protocol. Arranging an outpatient MRI with necessary ENT and Anesthesiology clearance has been inefficient and delayed, forcing me to continuously push my primary care physician, pain specialist, and care network to move things forward.

Patients deserve coordinated, responsive care especially when managing complex medical devices alongside chronic physical distress. I request immediate administrative attention to assist in streamlining the interdepartmental scheduling required for my specialized imaging so my providers can identify the source of my pain.

-Key Details Included Clinical Specifics:
Midline to lumbar back pain, shooting sensations, T11 hemangioma.

-Specialized Care Needs: Cochlear implant accommodations requiring ENT and Anesthesiology involvement for specialized MRI setup.

-Impact & Escalation:
3 hospital admissions, inability to sit/study for school (started on Sept 28), and self-advocacy alongside my PCP and pain specialists.

Best Regards,
Ethan Sexton
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I enjoy this app . It is user friendly .

Excellent way to read test results and receive messages and submit messages.

Login

The new app change won’t let me login in the app anymore.

Blood work reminder

I’d appreciate reminder to get labs done prior to nephrologist appointments

Help

My primary physician is not listed as a contact. Only my dermatologist is listed. Who can update this? How can I message my primary physician?

Update version

Why update? What this typically means to me is unnecessary changes to make life easier for YOU, not me. And I need to spend my time trying decipher what’s new. Maddening!

New sign on

Very difficult to find out what a passkey is or how to use it.

Avoid this app.

This app is garbage. It doesn’t link medical accounts properly and having to call three different times for app support and getting NO help for what I needed is utterly frustrating and this app is awful! I wish there was something else we could use and it sucks to be stuck with this horrible service!
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Login… Login… Login… Login

I have been asked to log in to my account 6 times in the last 5 minutes.

Rod

very easy and convenient

What happened

I use to be able to logged in the app and it went straight to my chart and doctors. Now I try and search a location and nothing happens. Makes me wonder what’s happening to this organization.

WAS GREAT!

NOT ANY MORE!
To many changes!
Should have been kept simple.