Login
The new app change won’t let me login in the app anymore.
Blood work reminder
I’d appreciate reminder to get labs done prior to nephrologist appointments
Help
My primary physician is not listed as a contact. Only my dermatologist is listed. Who can update this? How can I message my primary physician?
Update version
Why update? What this typically means to me is unnecessary changes to make life easier for YOU, not me. And I need to spend my time trying decipher what’s new. Maddening!
New sign on
Very difficult to find out what a passkey is or how to use it.
Avoid this app.
This app is garbage. It doesn’t link medical accounts properly and having to call three different times for app support and getting NO help for what I needed is utterly frustrating and this app is awful! I wish there was something else we could use and it sucks to be stuck with this horrible service!
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Login… Login… Login… Login
I have been asked to log in to my account 6 times in the last 5 minutes.
Rod
very easy and convenient
What happened
I use to be able to logged in the app and it went straight to my chart and doctors. Now I try and search a location and nothing happens. Makes me wonder what’s happening to this organization.
WAS GREAT!
NOT ANY MORE!
To many changes!
Should have been kept simple.
To many changes!
Should have been kept simple.
Ms
Invite friends and family doesn’t work. My Advocate cannot login and assist me with any of my appointments which is critical for my health healthcare. Please correct the technologies so that friends and family can actually login.
It’s helpful (sometimes)
App is great and super easy to navigate for the most part but god does it take forever to load, they really need to fix that because why am I waiting through like 5 minutes of loading screens to see my results? Ridiculous
Useless app
This app is so useless that I am FoRCeD to change my password every time when I try to login, upon login, nothing can be done, need to call the clinic
What is the point of having this app now???
What is the point of having this app now???
Good app
This is helpful and appreciated, love appointment schedule, visibility to notes, etc. Opportunities to make appointment scheduling easier by providing phone numbers to right dr office,list of tests are confusing- should just say “take x test by x date”. Post appointment, list test and due by date. They always want me to have tests in 6 Mths before next appointment. This should be clear. X test by x date!
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Worthless app
When I open it there is a request to upgrade it. When I try to upgrade it just goes back to the original app and you start all over again
Telephone Representatives
I have had only rude service and treatment when I have needed to speak with representatives on the phone. Please hire representatives who are courteous and want to help others…
What Happened!!! Can’t even log in!
The app before this version was great!!! It was so easy to use. Now I can’t even log in using the same username and password. I have no idea how to contact my doctor, refill prescriptions, or book appointments. Plus I have upcoming appointments scheduled and I don’t know when they are because I can’t log in at all!!!! Please help!!!
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Love it
I really love this app. Helps me stay in touch with my health
What Happened?
This app used to be great but whatever was “new and improved” during this last update turned the entire app into a useless heap of trash. I can’t even login anymore and many members of my family are having the same issue. Whatever was done needs to be undone immediately. It’s not ok to mess with peoples medical accessibility. Please fix this!
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User friendly
I like having Asante & Providence all under one log in. It’s not so time consuming & much more user friendly!!
