Cedars Reviews: Is It Legit?

Customer Experience

Positive experience57.1% of reviews
Neutral7.1% of reviews
Negative experience35.9% of reviews

~ Based on 184 written reviews from the US App Store.

What users say about Cedars

Is Cedars Safe?

Cedars-Sinai appears safe based on user ratings. AppsHunter Safety Score for Cedars is 96/100.

This assessment is based on 48,513 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 48,513 App Store ratings for Cedars.

Is Cedars Legit?

Cedars-Sinai appears to be a legitimate app. AppsHunter Legitimacy Score for Cedars is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My Go To

I have been enjoying this App for years now and I love the fact that I can make my appointments and contact my Dr’s office. Once somehow my migraine prescription was cancelled and I went straight to the App, sent a message to my Dr’s office and within hours my meds were ready. The only thing I don’t like is the limited access of communication with your Dr.
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Taking great care of me.

I’ve had nine right knee surgeries while living in Fresno, CA. After #4 revision, I suffered with MRSA because of a Staph infection and had to have the revision replaced with a cement spacer for the additional #4 surgeries during a years time. Finally #5 was put in, only to fail.
Moved to Wildomar and my left knee hurt when I did anything. I’m now terrified to have surgery, so I choose Cedars Sinai whom I viewed as the best.
Dr. Burr accepted me as her patient and in July 2024 she and her team fixed my left knee. In February 2026, she and her team did a left hip replacement. I have suffered no trauma and have healed wonderfully. In October 2026, she will do a major fix of my right knee. I’m scared for surgery #10, but I know that I am in the best hospital and with the best team of doctors and nurses to care for me. Thank you Cedars Sinai for everything!!
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Look like the app doesn’t work on iPhone

I’m so frustration to use the app, look like can’t fill up the form using Apple device i don’t know with android. Also in when clicking billing section and financial help always say : you don’t have any information on the file, and another time saying you can’t access for the help.

Won’t shut down

When I log out this app keeps logging me in. It’s been doing this for a few months now. When are you going to fix it. Or, how can I stop this?

Great App

Keeping track of all of your test results, numbers, lab work, billing and medications all in a one stop shop vibe is the business.

Great hospital!!!

Cedars Sinai Hospital is great!! Every physician has been very good - with excellent follow up from each medical discipline. I have seen several Cedars physicians and I had an excellent experience. Patient care was great while I was inpatient. All my follow ups and interactions with physicians has been first class. I will always return to Cedars Sinai Hospital!
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The world’s worst app

You would think that a medical app that gets billions of dollars a year would be able to develop and design a half decent app that allows people to actually sign in. Whoever developed this app needs to be fired immediately.

Recent Update

App no longer works on my device because Apple doesn’t provide system updates beyond 17.7.11. We should not be required to get a new mobile device to use the most recent version.

If I don’t readily have internet access, I am unable to visit the website as suggested to other user comments.

Excellent care

From
the reception desk who welcomed me with a smile ,to the lab / phlebotomy staff who are skilled in “drawing “an unpleasant experience to a not-so- ouchy one , to the nurse who took my vital signs before being seen by Dr. Chang , you were consistently exceptional ! Dr. Chang ,I am eternally grateful to you for saving my life . And last but not least to Rena Casarez who made it possible for me to get my CT scan in a timely fashion , thank you !
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App Will Not Open

This App was updated yesterday ( 7/24/26) for minor bug fixes. App will not open now.

Update?

As of today, the AP is not working.

Recent update fail

App will no longer open since most recent update. Please fix!

Excellent care

Brenda Diaz has stepped up in Dr. Chu’s office to provide excellent client communication over this past year. She’s very responsible, responsive willing to solve problems. Call people reach out and get back to me follow up. Let’s recognize her excellence and her dedication to her patient and to the doctors with whom she works.

I’d also like to recognize Dr. Vivian Chu an excellent endocrinologist and pharmacist she’s basically kept my mother alive and well over the past year.

Dr. John and (Derm) was nothing short of a medical wizard. He cleared up my mother‘s psoriasis. We’re very grateful to him. He educated us about any potential side effects thank God which she had none.

Dr. Stibleman has been an excellent Podiatrist and taking good care of my mother’s feet and provide provided excellent service for her.

Dr Matthew Sayre is one of the best Primary Care Physician’s. We’ve had the privilege to work with. excellent in his knowledge and in his ability to listen and really value patients and communicate clearly and with compassion we’re very grateful for him.
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Video Visit

Dr Harris was thorough and delightful. A great way to efficiently review records with MD and seek guidance. Issue was overseas travel and appropriate strategies for recommended Meds and RX.

Not a good app

There’s no direct numbers for your Drs in the app so if you change an appt it’s impossible .
On top of this the ENT Dept only has an answering service day and night and no one from the dept can be reached and they don’t call you back . I tried 4 times .
Not sure what the purpose is if this app as it does nothing !
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Address

I see multiple addresses for me and I don’t know how to change the home address where I live everywhere on the app

Love Cs Link

I find when trying to message doctors, they are not all on my list. You should have a search bar to find one that’s not listed like a telephone directory so you can send messages to my doctors that aren’t on my
List. Also although I have no new messages, a red dot is always there indicating that I do. Please remove. I have achieved all messages. Please address. It’s irritating.
Thank you
Laurie
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Loving CS link

I absolutely love using the CS link. I joined CS about 5 months ago and for the first time I have found all my health information in one place available to all my medical team. This app takes the burden off of me to keep track of all information and carry them to various medical providers. This is truly fantastic site and very easy to navigate and contact the medical staff. I am very pleased. Thanks
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Wonderful people

Everyone I have dealt with at Cedars has been warm, comforting and knowledgeable. Thank you so much for being so caring.

Worst app EVER

The doctors assistants don’t get most of the messages, so you end up having to call and wait on hold for an hour to reach someone which is what the app was supposed to help you AVOID. They introduce scheduling telehealth with random doctors but not your own which is why I wait endlessly on hold with another co Cedars bought and ruined so badly, my doctor chose to retire.
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