Tonic Remote vs CustomerFirst Solutions
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tonic Remote
This app enables users of a specific point-of-sale system to remotely monitor store performance and approve transactions. It offers features like SMS alerts for voids, remote manager authorizations, and comprehensive reporting. An account with the associated POS system is required for use.
- Remote store status monitoring
- Approve voids and comps
- SMS alerts for transactions
- Manager authorization
- Full reporting
- Time & Attendance tracking
- Inventory tracking
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Tonic Remote allows Tonic POS customers to view status of their stores as well as approve voids, comps, etc, remotely. Tonic POS allows you to manage your establishment from anywhere, anytime. Features of the system include: + SMS alerts for Voids/high comps + Remote authorizations for manager functionality (comp an item from anywhere in the world) + Full reporting + Time & Attendance + Detailed Inventory Tracking + QB Export for Sales information + Loyalty Program + Delivery Functionality + Property Management System integration + Enterprise Ready + Automatic upgrades every 2 months Start benefiting from Tonic today! (Tonic POS account required to use Tonic Remote)
CustomerFirst Solutions
This platform simplifies the ordering process for businesses on mobile devices. It offers an intuitive interface for placing orders, managing invoices, and tracking deliveries across multiple locations. Users can efficiently find products and access important financial statements.
- Streamlined mobile ordering
- At-a-glance dashboard
- Intelligent product search
- Order from custom lists and history
- Access invoices and A/R statements
- Order using par levels
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"CustomerFirst is a cutting-edge ordering platform, from Performance Foodservice and Vistar, featuring a streamlined ordering experience specifically designed for your mobile phone, an at-a-glance dashboard highlighting what you need to know, and intelligent search to find the right products at a moment’s notice. Users are empowered to order from custom lists, order guides, purchase history, and more. Invoice and A/R statements are right at your fingertips for all of your locations. Our user-friendly interface and intuitive features provide a level of efficiency and convenience like never before. Best-in-class features: • Place orders from your phone • Access your orders across locations • View open orders, deliveries, and order history • View invoices, statements, and POD docs • Search for new items • Order using par levels"
Screenshots
Verdict
The clearest difference is rating: CustomerFirst Solutions at 4.4 against Tonic Remote's 2.3. CustomerFirst Solutions also leads on update cadence (every 3 months vs every 26 months) and ratings volume (30 vs 6). Tonic Remote's advantage is review sentiment (100% vs 67%) and iOS requirement (8.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CustomerFirst Solutions holds the better App Store score, 4.4 against 2.3. That said, the two scores are not equally well evidenced: CustomerFirst Solutions has 30 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 100% of Tonic Remote's written reviews are positive against 67% of CustomerFirst Solutions's, so the app with the better star average is not the one people write more warmly about.
Tonic Remote ships an update every 26 months, CustomerFirst Solutions every 3 months. The most recent releases landed on October 14, 2026 and October 9, 2026 respectively.
| Parameter | Tonic Remote | CustomerFirst Solutions |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (6 ratings) | 4.4 (30 ratings) — better |
| Positive reviews | 100.0% of reviews — better | 66.7% of reviews |
| Number of ratings | 6 | 30 — better |
| Update frequency | Every 26 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 8.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 10 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | VersiTech Limited Liability Company | PERFORMANCE FOOD GROUP, INC. |
Customer experience
Tonic Remote
CustomerFirst Solutions
In-app purchases
Tonic Remote
No in-app purchases
CustomerFirst Solutions
No in-app purchases
Questions
Is Tonic Remote free?
Is CustomerFirst Solutions free?
Which has better reviews, Tonic Remote or CustomerFirst Solutions?
Do Tonic Remote or CustomerFirst Solutions have ads?
Which is updated more often, Tonic Remote or CustomerFirst Solutions?
Other comparisons
