Comparison

Vonage Home Extensions vs Improcom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Vonage Home Extensions

This app extends your home VoIP phone service to your smartphone. Make and receive calls using your home number, save on international calls, and avoid roaming charges. It integrates with your contacts for easy dialing and offers features like Do Not Disturb and call blocking.

Highlights
  • Make/receive calls on iPhone using home number
  • Calls ring on multiple smartphones simultaneously
  • VoIP for business and home phone service
  • Save on international calls
  • Use Wi-Fi calling to save cell minutes
  • Caller ID shows Vonage number
  • Block unwanted calls
Features
Read full description

Your new Vonage VoIP phone service is here. And you can take it anywhere. As a Vonage Customer the Extensions app brings your home phone to your iPhone. Download now and you can make and receive home phone calls on up to two phones over Wi-Fi or 3G/4G. (Push Notifications required) Features • Make calls from your Vonage home number on your iPhone (New) • Calls to your home phone ring on up to two smartphones at the same time -answer whichever one is more convenient (New) • VoIP allows for business and home phone service, or calls on the move • Save with your Vonage internet calling plan wherever you are – unlimited international calling to 60+ countries with some plans • Use WiFi calling to make online phone calls and save cell minutes, avoid roaming charges when abroad and reach people when there’s poor coverage • Know who is calling you on your Vonage number - the app will use your contact book to tell you who is calling • Uses your contact book for easy, one touch dialing • Do Not Disturb – Easily turn on and off calls to the app (New) • Keep your mobile number private – Caller ID will show your Vonage number. (New) • Choose which number to display as your Caller ID – Home or Mobile. • Block unwanted calls to your Vonage line from your Recents or Call Settings. (New) • Boomerang - for international callers. No more missed call & callback frustration. Automatically connects to selected contacts using YOUR Vonage VoIP number - at no charge to them! (New) Getting Started • Download the Vonage Extensions VoIP app to your iPhone • Enter your mobile number, your Vonage VoIP phone number and your account password. • View the tour and accept push notifications to receive inbound calls. Note: Vonage VoIP service required. * Reasonable Use Policy applies to unlimited calling. Extensions® usage is combined with home phone usage under the policy. See www.vonage.com/reasonable_use_policy from more details. Calls made from mobiles may use airtime and incur charges, depending on your mobile plan. Pat: http://www.vonage.com/corporate/press_patents.php

About

Improcom

This application functions as a mobile business phone, allowing users to make and receive calls using their company extension from any location with internet access. It displays your business number, syncs contacts, and offers features like call recording and video conferencing.

Highlights
  • Send and receive calls from business extension
  • Display business number on outgoing calls
  • Sync mobile contacts for click-to-dial
  • Record calls
  • Video conferencing
  • Transfer calls
  • Customizable music on hold
Read full description

What is a “softphone”? Well it’s just like your desk phone except you can take it with you anywhere in the world where 3G, 4G LTE or Wi-Fi is available. - send and receive calls from your business extension when you are on the go or if you wish to replace the desk phone completely - displays your business phone number instead of your personal mobile number on outgoing calls so you don’t have to expose your private number to business contacts - syncs with your mobile phone contacts or import new contacts to your personal directory for convenient click to dial - record all calls or on the fly - video conference available for devices that have a built in camera - transfer calls to other extensions in your network or outside numbers - music on hold is customizable to suite your individual preference and style - conference in other callers - and many more features!

Screenshots

Vonage Home Extensions3 screens
Improcom4 screens

Verdict

The call

The clearest difference is ratings volume: Vonage Home Extensions at 4.6K against Improcom's 7. Vonage Home Extensions also leads on update cadence (every 6 weeks vs every 4 months) and rating (4.4 vs 4.1). Improcom's advantage is review sentiment (60% vs 50%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Vonage Home Extensions holds the better App Store score, 4.4 against 4.1. That said, the two scores are not equally well evidenced: Vonage Home Extensions has 4.6K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 50% of Vonage Home Extensions's written reviews are positive against 60% of Improcom's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Vonage Home Extensions ships an update every 6 weeks, Improcom every 4 months. The most recent releases landed on September 27, 2026 and September 17, 2026 respectively.

Scorecard5 real differences · 5 level
Vonage Home Extensions versus Improcom: the parameters behind the verdict, then further details
ParameterVonage Home ExtensionsImprocom
PriceFreeFree
Rating4.4 (4.6K ratings) — better4.1 (7 ratings)
Positive reviews50.4% of reviews60.0% of reviews — better
Number of ratings4.6K — better7
Update frequencyEvery 6 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS12.0 — better16.0
Further details — not scored
Size59 MB130 MB
Age rating4+17+
DeveloperVonageImprocom INC

Customer experience

Vonage Home Extensions

All ratings4,559 ratings
Positive85.0%
Neutral4.9%
Negative10.1%
Written reviews274 reviews
Positive50.4%
Neutral12.8%
Negative36.9%

Improcom

All ratings7 ratings
Positive71.4%
Neutral14.3%
Negative14.3%
Written reviews5 reviews
Positive60.0%
Neutral20.0%
Negative20.0%

Bugs and requests

Vonage Home Extensions

Reported bugs

5 issues
  • App crashes frequently
  • Incoming calls not ringing on mobile
  • Touchpad/keypad not working during calls
  • Caller ID not displaying properly
  • Recent calls not updating or syncing

Requested features

5 requests
  • Dark mode option
  • Ability to customize ringtones
  • Improved call log/recent calls functionality
  • Better integration with mobile contacts
  • Support for more devices and OS versions

Improcom

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Vonage Home Extensions

No in-app purchases

None

Improcom

No in-app purchases

Questions

Is Vonage Home Extensions free?
Vonage Home Extensions is free to download, with no in-app purchases.
Is Improcom free?
Improcom is free to download, with no in-app purchases.
Which has better reviews, Vonage Home Extensions or Improcom?
Vonage Home Extensions is rated higher. Vonage Home Extensions averages 4.4 out of 5 from 4.6K ratings, while Improcom averages 4.1 from 7 ratings.
Do Vonage Home Extensions or Improcom have ads?
Neither Vonage Home Extensions nor Improcom shows ads.
Which is updated more often, Vonage Home Extensions or Improcom?
Vonage Home Extensions ships an update every 6 weeks, and Improcom every 4 months. Most recently, Vonage Home Extensions was updated on September 27, 2026 and Improcom on September 17, 2026.

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