BrookONLine vs Laundry Connect Pay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BrookONLine
This app allows residents to report local issues like potholes and graffiti to help beautify their neighborhoods. Users can also track the status of submitted reports. It aims to foster community involvement in local problem-solving.
- Report local issues
- Track report status
- Community issue reporting
- Neighborhood beautification
- Graffiti reporting
- Pothole reporting
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BrookONLine helps residents make their neighborhoods more beautiful by reporting local issues including potholes, graffiti, and streetlight outages. Residents can track the status of reports they or other members of the community have submitted.
Laundry Connect Pay
Operate your community or campus laundry machines using your smartphone. Start washers and dryers, track laundry history, receive notifications when cycles are complete, and access helpful guides. This app eliminates the need for quarters and physical laundry cards, making laundry day more convenient.
- Start washers and dryers remotely
- Track laundry history
- Receive cycle completion notifications
- Access laundry tutorials and stain guides
- Request service
- Get instant refunds
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LaundryConnectPay from Automatic Laundry is a feature rich app that allows you to operate the washers and dryers in your community or campus laundry room with your smart phone. Easy to set up and add value, start machines, track history, contact us, request service, access laundry tutorials and stain removal guides, live status of your washer or dryer, text or e-mail notifications when your laundry machine is done and more! Makes doing laundry easier and much more convenient than having to get quarters and having to carry around a laundry card – everything is right on your phone! The app also allows us to give you instant refunds. This app only works at communities and schools that have laundry rooms managed by Automatic Laundry with our LaundryConnectPay system installed. Check your laundry room signage for information and availability of LaundryConnectPay. Bluetooth is required to be on to recognize and start machines.
Screenshots
Verdict
The clearest difference is rating: Laundry Connect Pay at 4.6 against BrookONLine's 2.5. Laundry Connect Pay also leads on review sentiment (73% vs 33%) and ratings volume (6.3K vs 10). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Laundry Connect Pay holds the better App Store score, 4.6 against 2.5. That said, the two scores are not equally well evidenced: Laundry Connect Pay has 6.3K ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 33% of BrookONLine's written reviews are positive against 73% of Laundry Connect Pay's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 3, 2026 and October 26, 2026 respectively.
| Parameter | BrookONLine | Laundry Connect Pay |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (10 ratings) | 4.6 (6.3K ratings) — better |
| Positive reviews | 33.3% of reviews | 72.5% of reviews — better |
| Number of ratings | 10 | 6.3K — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 26.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 11 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Town of Brookline, MA | Automatic Laundry Services Co., Inc. |
Customer experience
BrookONLine
Laundry Connect Pay
Bugs and requests
BrookONLine
Not enough reviews yet to summarise bugs or requests.
Laundry Connect Pay
Reported bugs
3 issues- Login issues and inability to recover account
- Inconsistent sync between app and machines
- Inability to get refunds for failed cycles
Requested features
3 requests- Allow multiple users on the same account
- Add option to enter custom dry time amount
- Provide real-time machine availability status
In-app purchases
BrookONLine
No in-app purchases
Laundry Connect Pay
No in-app purchases
Questions
Is BrookONLine free?
Is Laundry Connect Pay free?
Which has better reviews, BrookONLine or Laundry Connect Pay?
Do BrookONLine or Laundry Connect Pay have ads?
Which is updated more often, BrookONLine or Laundry Connect Pay?
Other comparisons
