Comparison

CRM On Demand Connected Mobile vs SAP Cloud for Customer

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CRM On Demand Connected Mobile

Access critical sales data from Oracle CRM On Demand in real-time on your iPhone. Manage accounts, contacts, appointments, tasks, opportunities, and leads securely on the go. Requires separate licensing for data access.

Highlights
  • Real-time CRM data access
  • Secure mobile access
  • Manage accounts and contacts
  • Track appointments and tasks
  • Monitor opportunities and leads
  • Access notes
Features
Read full description

Optimized for iPhones. Oracle CRM On Demand Connected Mobile Sales allows real-time and secure access to your key CRM data from Oracle CRM On Demand. You can access your most critical sales information, such as your accounts, contacts, appointments, tasks, opportunities, leads, notes and more, directly from your iPhone. Note: This application requires separate licensing of Oracle CRM On Demand Mobile Sales Data Access to access CRM data from Oracle CRM On Demand.

About

SAP Cloud for Customer

Access customer data and manage sales activities on the go. Enables field service technicians with offline capabilities for work orders, time sheets, and analytics. Facilitates collaboration and informed decision-making for sales teams.

Highlights
  • Real-time customer data access
  • Sales collaboration and communication
  • Field service execution (online/offline)
  • Work order and time sheet management
  • Lead to opportunity conversion
  • Access to analytics
  • Offline support
Read full description

With the extended edition of the SAP Cloud for Customer mobile app for iPhone and iPad, you can gain real-time insights into your company’s ever-changing customer data anywhere and anytime. This app accesses the SAP Cloud for Customer solution and allows sales people to collaborate with their team, communicate better with their business network, and make informed decisions right from their device. This app also enables service technicians with full field service execution capabilities both online and offline, including assignments, work orders, parts, time sheets, and analytics. Key features of SAP Cloud for Customer for iPhone and iPad • Find and follow people in your sales organization • View feed updates of the people and records you follow and add comments and private messages • Maintain account, contact, lead, opportunity, competitor, appointment, and task information • Convert a lead to an opportunity and request enterprise resource planning (ERP) pricing • Access real-time analytics • Get offline support Note: To use SAP Cloud for Customer with your business data, you must be a user of the SAP Cloud for Customer solution with a valid license and login credentials, as well as mobile services enabled by your IT department. The data and business processes available on the app depend on your role in the back-end system. Contact your administrator for more information.

Screenshots

CRM On Demand Connected Mobile1 screens
SAP Cloud for Customer4 screens

Verdict

The call

The clearest difference is review sentiment: CRM On Demand Connected Mobile at 75% against SAP Cloud for Customer's 18%. CRM On Demand Connected Mobile also leads on rating (2.5 vs 2.2). SAP Cloud for Customer's advantage is ratings volume (93 vs 2) and update cadence (every 5 weeks vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CRM On Demand Connected Mobile holds the better App Store score, 2.5 against 2.2. That said, the two scores are not equally well evidenced: SAP Cloud for Customer has 93 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 75% of CRM On Demand Connected Mobile's written reviews are positive against 18% of SAP Cloud for Customer's.

UpkeepUpdate frequency

CRM On Demand Connected Mobile ships an update every 5 months, SAP Cloud for Customer every 5 weeks. The most recent releases landed on November 6, 2026 and November 1, 2026 respectively.

Scorecard4 real differences · 6 level
CRM On Demand Connected Mobile versus SAP Cloud for Customer: the parameters behind the verdict, then further details
ParameterCRM On Demand Connected MobileSAP Cloud for Customer
PriceFreeFree
Rating2.5 (2 ratings) — better2.2 (93 ratings)
Positive reviews75.0% of reviews — better18.1% of reviews
Number of ratings293 — better
Update frequencyEvery 5 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.6
Further details — not scored
Size13 MB94 MB
Age rating4+17+
DeveloperOracle America, Inc.SAP SE

Customer experience

CRM On Demand Connected Mobile

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews4 reviews
Positive75.0%
Neutral0.0%
Negative25.0%

SAP Cloud for Customer

All ratings93 ratings
Positive25.8%
Neutral3.2%
Negative71.0%
Written reviews127 reviews
Positive18.1%
Neutral6.3%
Negative75.6%

In-app purchases

None

CRM On Demand Connected Mobile

No in-app purchases

None

SAP Cloud for Customer

No in-app purchases

Questions

Is CRM On Demand Connected Mobile free?
CRM On Demand Connected Mobile is free to download, with no in-app purchases.
Is SAP Cloud for Customer free?
SAP Cloud for Customer is free to download, with no in-app purchases.
Which has better reviews, CRM On Demand Connected Mobile or SAP Cloud for Customer?
CRM On Demand Connected Mobile is rated higher. CRM On Demand Connected Mobile averages 2.5 out of 5 from 2 ratings, while SAP Cloud for Customer averages 2.2 from 93 ratings.
Do CRM On Demand Connected Mobile or SAP Cloud for Customer have ads?
Neither CRM On Demand Connected Mobile nor SAP Cloud for Customer shows ads.
Which is updated more often, CRM On Demand Connected Mobile or SAP Cloud for Customer?
CRM On Demand Connected Mobile ships an update every 5 months, and SAP Cloud for Customer every 5 weeks. Most recently, CRM On Demand Connected Mobile was updated on November 6, 2026 and SAP Cloud for Customer on November 1, 2026.

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