Comparison

乗換案内 Ekispert vs JR西日本 列車運行情報アプリ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

乗換案内 Ekispert

This app helps you find routes using trains, buses, and other transportation. It provides route maps, timetables, and real-time information on train delays or suspensions.

Highlights
  • Multi-transport route search (trains, buses, etc.)
  • Route maps
  • Timetables
  • Train delay information
  • Suspension information
Features
Read full description

Make your travel in Japan smoother and more efficient. “Ekispert” is a leading transit planning service in Japan, covering everything from trains and subways to domestic flights and local buses. ■ Key features Comprehensive nationwide search: Includes JR, private railways, subways, and an extensive network of local buses across Japan. Transfer Optimization Details: View helpful information such as the recommended car boarding positions for easy transfers and specific platform numbers. Real-time service alerts: Stay updated with information on delays and service suspensions (available for major lines). ■ Important note: Language support Please note that this app interface and search results are available in Japanese only. ■ Looking for English support? If you prefer to search in English, please use our web-based service, "Ekispert - Japan Transit Guide," at the following url: https://roote.ekispert.net/en ■ Terms of use and privacy policy ・Terms of use: https://ekispert-mobile.val.jp/ekispert/iphone/support/terms.html ・Privacy policy: https://www.val.co.jp/app_privacy.html

About

JR西日本 列車運行情報アプリ

Receive real-time train operation status updates via push notifications for JR West lines. Get details on delays, disruptions, and estimated recovery times. Track individual train locations on supported routes.

Highlights
  • Push notifications for train delays
  • Real-time train location tracking
  • Detailed disruption information
  • Customizable notification schedules
  • All JR West line status overview
Features
Read full description

JR西日本公式の列車運行情報アプリです。 JR西日本管内の在来線、特急列車および新幹線について、お客様にご登録いただいた路線で複数列車に15分以上の遅れ(京阪神地区の朝ラッシュ時間帯、山陽新幹線及び北陸新幹線は10分以上)が発生または見込まれる場合に運行情報をプッシュ通知でお知らせします。路線・時刻・運転状況のほかに、状況が確認できれば、影響区間、原因、運転見合わせ時の再開見込み時間、振替輸送の実施についてもご確認いただけます。また、一部路線では個別列車の走行位置もご確認いただけます。 ■おもな機能(すべて無料) ○運行情報のプッシュ通知 ご登録いただいた路線の運行情報をプッシュ通知でお知らせします。プッシュ通知の「確認する」ボタンをタップすることで、ご登録いただいた路線の運行情報を確認することができ、さらに運行情報の詳細を確認したい場合は、JR西日本列車運行情報サイトに移動し、詳細な情報を確認することもできます。 ○列車走行位置表示 マイ路線の「走行位置を確認」をタップすると、個別列車の列車走行位置を表示します。列車が今どこにいるのか、どのくらい遅れているのか、詳細な情報をリアルタイムで確認することができます。 (列車走行位置<https://www.train-guide.westjr.co.jp>の対応路線のみ) ○便利な詳細設定が可能 運行情報に応じた3段階の「通知レベル」を設定することができます。また、お客様のライフスタイルに合わせて、「曜日設定」「時間設定」など詳細な通知スケジュールを設定することができます。 ○全路線の運行情報を表示 JR西日本の全路線の運行情報を一覧で表示確認することができます。北陸エリア、近畿エリア、中国エリア、新幹線、特急列車について、エリア単位で遅れ情報の有無をお知らせし、より詳しい運行情報を詳細画面で確認することができます。 【推奨環境】 iOS17以降

Screenshots

乗換案内 Ekispert4 screens
JR西日本 列車運行情報アプリ4 screens

Verdict

The call

The clearest difference is rating: 乗換案内 Ekispert at 4.6 against JR西日本 列車運行情報アプリ's 2.6. 乗換案内 Ekispert also leads on update cadence (fortnightly vs every 7 months) and ratings volume (344K vs 855). JR西日本 列車運行情報アプリ's advantage is iOS requirement (13.0 vs 17.0). On price, in-app purchases, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

乗換案内 Ekispert holds the better App Store score, 4.6 against 2.6. That said, the two scores are not equally well evidenced: 乗換案内 Ekispert has 344K ratings behind it against 855, so its average is the more settled of the two. Written reviews point the same way: 33% of 乗換案内 Ekispert's written reviews are positive against 16% of JR西日本 列車運行情報アプリ's.

UpkeepUpdate frequency

乗換案内 Ekispert ships an update fortnightly, JR西日本 列車運行情報アプリ every 7 months. Both last shipped on September 30, 2026.

Scorecard5 real differences · 5 level
乗換案内 Ekispert versus JR西日本 列車運行情報アプリ: the parameters behind the verdict, then further details
Parameter乗換案内 EkispertJR西日本 列車運行情報アプリ
PriceFreeFree
Rating4.6 (344K ratings) — better2.6 (855 ratings)
Positive reviews33.3% of reviews — better16.0% of reviews
Number of ratings344K — better855
Update frequencyFortnightly — betterEvery 7 months
AdsYes—
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, Apple WatchiPhone, iPod
Requires iOS17.013.0 — better
Further details — not scored
Size98 MB7 MB
Age rating4+4+
DeveloperVal Laboratory CorporationWest Japan Railway Company

Customer experience

乗換案内 Ekispert

All ratings395 ratings
Positive94.4%
Neutral3.0%
Negative2.5%
Written reviews54 reviews
Positive33.3%
Neutral13.0%
Negative53.7%

JR西日本 列車運行情報アプリ

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews50 reviews
Positive16.0%
Neutral4.0%
Negative80.0%

Bugs and requests

乗換案内 Ekispert

Reported bugs

18 issues
  • Train departure times are incorrect
  • Delay information displays even when trains run on schedule
  • Original times shown with strikethrough are hard to read
  • Network connection errors prevent searches
  • Apple Watch app fails to sync with iPhone searches
Show 13 more
  • App crashes or freezes during searches
  • Incorrect final arrival times for bus routes
  • Bus stop locations shown incorrectly on maps
  • Time specification feature returns current time only
  • Weekday/weekend schedule confusion
  • Timetable data not updated after schedule changes
  • Incorrect transfer time calculations
  • App suggests routes with unnecessary detours
  • Local transit data missing in certain regions
  • Fails to suggest optimal express/local combinations
  • Reverse-direction transfers not properly suggested
  • App forces user to nearest station instead of specified station
  • Notification settings ignored for new feature alerts

Requested features

13 requests
  • Ability to specify preferred train lines or operators
  • Improved transfer time calculations based on actual station layouts
  • Better handling of reverse-direction train transfers
  • Larger font size option for elderly users
  • Detailed fare breakdown by individual transfer
Show 8 more
  • Search history with specific departure times included
  • Better support for temporary/special train services
  • Improved route suggestions for express/local combinations
  • Customizable transfer time settings
  • More detailed car/carriage information for boarding
  • English language support for international travelers
  • Ability to exclude specific train lines from searches
  • Improved status text placement in delay notifications

JR西日本 列車運行情報アプリ

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

乗換案内 Ekispert

No in-app purchases

None

JR西日本 列車運行情報アプリ

No in-app purchases

Questions

Is 乗換案内 Ekispert free?
乗換案内 Ekispert is free to download, with no in-app purchases.
Is JR西日本 列車運行情報アプリ free?
JR西日本 列車運行情報アプリ is free to download, with no in-app purchases.
Which has better reviews, 乗換案内 Ekispert or JR西日本 列車運行情報アプリ?
乗換案内 Ekispert is rated higher. 乗換案内 Ekispert averages 4.6 out of 5 from 344K ratings, while JR西日本 列車運行情報アプリ averages 2.6 from 855 ratings.
Which is updated more often, 乗換案内 Ekispert or JR西日本 列車運行情報アプリ?
乗換案内 Ekispert ships an update fortnightly, and JR西日本 列車運行情報アプリ every 7 months. Most recently, 乗換案内 Ekispert was updated on September 30, 2026 and JR西日本 列車運行情報アプリ on September 30, 2026.

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