OneContent™ Mobile Deficiency vs On Call Central

OneContent™ Mobile Deficiency Completion makes completion of work assignments associated with the medical record more convenient for physicians and clinicians. By delivering powerful functionality to the physician’s mobile device via Wi-Fi or cellular network, OneContent™ Patient Folder work assignments can be completed wherever and whenever it is convenient, greatly improving on turn-around times and work backlogs. This capability helps to improve revenue cycle for hospitals by shortening document completion times, thereby improving efficiency in the bill-to-cash process. Features: • Ability to complete or decline Deficiency work items • Ability to complete or decline Physician Query work items • Ability to complete or decline Acknowledgment work items • Detailed patient, encounter and medical record information assists in work item completion • Robust functionality enables physicians to sign and edit documents, decline work items and view pertinent patient demographic data • Supports all document views • Built-in security prevents unauthorized access of PHI • Biometric authentication at login allows users to login with Face ID on iPhone X or Touch ID with supported iPhones and iPads • Displays the number of outstanding work items on the app icon. • Improved PIN validation provides a security mechanism to lock a user’s PIN after maximum number of log-in attempts with an invalid PIN. • Ability to enable certificate pinning, which defends against data communications interception. • Multi-facility support allows physicians to utilize their personal device for multiple OneContent™ Patient Folder systems • Privacy Policy Agreement allows user to agree to or decline Privacy Policy terms upon initial app use. Prerequisites: • iOS version 10.3 or newer • Network connectivity to the OneContent™ Integration Server for your facility; includes cellular network or Wi-Fi access • A valid physician OneContent™ Patient Folder login; contact your OneContent™ Patient Folder system administrator for details • Compatibility for all supported OneContent™ Patient Folder versions for Deficiency management feature • Compatibility for new features Acknowledgments and Physician Queries requires the latest build of OneContent™ versions: o Acknowledgments- OneContent 17.6.2 or 18.0 o Physician Queries-OneContent 17.5.1, 17.5.2, 17.6.2 or 18.0

On Call Central puts your medical answering service in your pocket. Take call, return patient calls, and manage your practice's after-hours communication from a fast, secure app. Completely rebuilt from the ground up for iPhone, iPad, and Apple Watch, the new On Call Central opens faster, feels instantly responsive, and uses up to 77% less memory than the previous version, so it stays quick even on older devices. CALL PATIENTS DIRECTLY, IN THE APP • Tap to call patients back right from a message, using your practice's caller ID instead of your personal number • Receive incoming calls in the app like a normal phone call • Automatic fallback to callback dialing when your network is weak, so calls always connect • Mute, speakerphone, and live connection quality indicators YOUR MESSAGES, INSTANTLY • Listen to voicemails and call recordings in the app, or read the automated transcription instead • Critical alerts (with your permission) make sure patient calls sound through even when your phone is on silent or Do Not Disturb • My Calls, All Calls, and Archived views with unheard badges • Push notifications the moment a patient call comes in SECURE CHAT, REIMAGINED • HIPAA-focused messaging with your care team: reactions, read indicators, and photo, video, and audio attachments • Message retention and expiration controls for compliance MANAGE ON-CALL FROM ANYWHERE • See the on-call schedule at a glance with month, week, and day views • Quickly change who's on call and create schedule exceptions • Set your availability status and manage contact methods: phone, SMS, email, even pagers • View and manage your practice's phone menus and create exceptions APPLE WATCH COMPANION • See who's on call right on your watch face • Review calls and read transcriptions from your wrist • Update on-call assignments, change your status, and send quick chat replies BUILT FOR IPAD • True split-view layouts and a Command Center dashboard designed for the larger screen SECURITY FIRST • Face ID, Touch ID, and PIN app lock • Encrypted credential storage and app-switcher privacy screening • Built for practices that handle protected health information FOR EVERYONE • Available in English (US, Canada) and Spanish (Latin America, Spain) • Full VoiceOver support, Dynamic Type, and WCAG 2.2 AA accessibility as standard • Light and dark mode On Call Central requires an active On Call Central account. Secure Chat and EHR integration (Modernizing Medicine) are available on participating accounts. Questions? Reach us at support@oncallcentral.com or support.oncallcentral.com.