Ref Tools vs Urgent, a Techniche product
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ref Tools
This app provides HVACR technicians with essential digital tools for on-the-job support. It includes features for refrigerant calculations, troubleshooting, product information, spare parts, and optimizing system performance. Listen to industry podcasts for educational entertainment.
- Refrigerant pressure/temperature calculations
- Solenoid valve coil testing
- Refrigeration system troubleshooting guide
- Product data finder
- Spare parts ordering
- Low-GWP refrigerant comparison
- TXV superheat optimization
- Industry podcasts
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Get the guidance, support, information, and tools you need—on the job and in the field. Ref Tools is a free, powerful app that contains essential tools every HVACR technician needs in their digital toolbelt. Ref Tools offers a collection of useful air conditioning and refrigeration tools: Refrigerant Slider As a featured part of Ref Tools, you get all the features and functionality that made Refrigerant Slider a hit with millions of installers around the world. Quickly calculate pressure/temperature ratios and find essential information on over 80 refrigerants. Magnetic Tool Test and troubleshoot solenoid valve coils quickly and easily. Troubleshooter Get help diagnosing issues in refrigeration systems, so you can quickly identify symptoms and find recommended solutions. Product Finder Find extensive product-related data in one place. Search by product code number or product category to access and share product specifications, documentation, visuals, and more. Spare Parts Access and order an extensive list of Danfoss spare parts and service kits for air conditioning and refrigeration applications. Low-GWP Tool Find and compare climate-friendly refrigerants for retrofitting by checking compatibility with the TXV. TXV Superheat Tuner Optimize superheat in less than 15 minutes. Using advanced algorithms, TXV Superheat Tuner provides valve-specific adjustment recommendations. Podcasts The workday can be full and the road long, so Ref Tools also provides you with some educational entertainment. You can listen to podcasts, including the popular Chilling with Jens podcast, directly in the app. So, take a break and chill out a bit while learning something new about refrigeration. More about Refrigerant Slider Refrigerant Slider, now a part of Ref Tools, helps you quickly calculate the pressure-to-temperature ratio for more than 80 refrigerants, including natural refrigerants such as ammonia and transcritical CO2. Refrigerant Slider also provides you with information about each refrigerant, including Global Warming Potential (GWP) and Ozone Depleting Potential (ODP). You can switch between the IPCC AR4 and AR5 values, where AR4 values are used in relation to the European F-Gas regulations. Refrigerant Slider’s P/T calculations use extended curve–fitting models based on Refprop 10 results. You can also see both dew and bubble point for refrigerants with glide. Streamline your workflow Ref Tools goes beyond just providing quick access to helpful tools; it helps you save time by allowing you to track your most visited service sites and save unique settings for each one. Simplify each service call with ease. Feedback Your input matters – we would love to hear it from you. We're committed to continuously improving Ref Tools to meet your needs. If you encounter a bug or have a feature suggestion, please use the in-app feedback function available in Settings. Alternatively, you can reach us via email at coolapp@danfoss.com. Danfoss Climate Solutions At Danfoss Climate Solutions, we engineer energy-efficient solutions to help the world get more out of less. Our innovative products and solutions enable a decarbonized, digital, and more sustainable tomorrow, and our technology supports a cost-efficient transition to renewable energy sources. With a strong foundation in quality, people, and the climate, we drive the energy, refrigerant, and food system transitions needed to achieve climate goals. Read more about us at www.danfoss.com. Terms and Conditions apply for use of the app.
Urgent, a Techniche product
This app streamlines maintenance management for service engineers and contractors. Access work orders, track assets, record downtime, and update information on the go. It offers offline support and synchronizes updates when a connection is restored.
- Access work orders on the move
- Locate and identify assets
- View asset maintenance history
- Complete contractor accreditation checks
- Record asset downtime
- Offline support
- Synchronizes updates when signal is restored
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Urgent mobile app is an essential tool for all users of Urgent, including service engineers and contractors, to drive additional operational efficiencies in the maintenance management process. Use Urgent mobile app to: • Access work orders on the move, locate and identify assets, view asset maintenance history, and respond to new work orders. • Complete contractor accreditation checks. • Record asset downtime. • Update asset information. • Manage work orders for multiple clients through one application and a single login. Features: • Process map to any configured Urgent workflow. • Full transparency of when jobs are completed and by whom. • Logs the GPS coordinates of the device used. • Offline support where there is no network connection. - Updates made to work orders using the mobile app are synchronized with Urgent when a signal is restored. • Access complete site, work order and asset detail, including: - Check site opening hours and locations. - Verify asset details including model, manufacturer and install date. - Full work order detail available through the mobile app, including job progress updates. - View associated documents such as warranties or manuals. Note: Urgent must have the mobile app feature enabled for the Urgent mobile app to function.
Screenshots
Verdict
The clearest difference is rating: Urgent, a Techniche product at 5.0 against Ref Tools's 3.9. Urgent, a Techniche product also leads on review sentiment (100% vs 58%). Ref Tools's advantage is ratings volume (52 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Urgent, a Techniche product holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: Ref Tools has 52 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 58% of Ref Tools's written reviews are positive against 100% of Urgent, a Techniche product's.
Ref Tools ships an update monthly, Urgent, a Techniche product every 3 weeks. The most recent releases landed on November 10, 2026 and November 2, 2026 respectively.
| Parameter | Ref Tools | Urgent, a Techniche product |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (52 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 57.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 52 — better | 2 |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 98 MB | 175 MB |
| Age rating | 4+ | 4+ |
| Developer | Danfoss A/S | Techniche EMEA Limited |
Customer experience
Ref Tools
Urgent, a Techniche product
Bugs and requests
Ref Tools
Reported bugs
27 issues- CRASHED instantly on Mac Mini M4
- App won’t open on iPhone
- App flashes up and disappears
- Cannot open app
- Immediately shuts off since recent release
Show 22 moreShow fewer
- Crash au lancement since update
- Will not save to Home Screen
- Incorrect PT Charting for r134a
- Information doesn’t slide down
- Crashes on iOS12.1.4
- App won’t open since previous update
- List of refrigerants shifted upwards on iPhone 10
- Stuck on R134a, needs update for current iOS
- R744A only goes to 60 psi
- Scale did not go low enough for deep vacuum
- Missing R22 on Apple version
- Missing R717 (Ammonia)
- Missing R-22
- Missing R124a
- No longer lists Ammonia
- Missing Refrigerants since app update
- Missing Ammonia and CO2
- r410a is missing since update
- Removed r22, 410a, and 407c
- Refrigerants missing now
- Removed slider for ammonia
- Scale doesn't go into vacuum
Requested features
18 requests- More residential AC information
- Troubleshooter for Residential & Commercial
- Add SP22 refrigerant
- Add R-11 refrigerant
- Add R-123 range down to 40 degrees
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- Add R744 and R744A to 0 psia
- Scale to go lower for R-123 vacuum
- Add R410a
- Add R407c
- Add R404A
- Add R22
- Add R124a
- Add Ammonia
- Add CO2
- Add R717 (Ammonia)
- Scale going higher on CO2
- Setting for high altitude
- Scale to go into vacuum
Urgent, a Techniche product
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ref Tools
No in-app purchases
Urgent, a Techniche product
No in-app purchases
Questions
Is Ref Tools free?
Is Urgent, a Techniche product free?
Which has better reviews, Ref Tools or Urgent, a Techniche product?
Do Ref Tools or Urgent, a Techniche product have ads?
Which is updated more often, Ref Tools or Urgent, a Techniche product?
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