Comparison

Synchroteam vs Field Force Tracker FSM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Synchroteam

This mobile app serves as a control center for field service management, providing mobile workers with real-time information and communication tools. It offers offline functionality with an onboard database, secure data handling, and comprehensive work order management, including job reporting and notifications.

Highlights
  • Offline database functionality
  • Secure data encryption
  • Work order management
  • Real-time job updates
  • Interactive job reports
  • Configurable notifications
  • GPS tracking
Features
Read full description

The Synchroteam Mobile Application is a key component of our Field Service Management solution, akin to a mobile control center, giving your mobile workers all the information they need to work efficiently, and communicate with you in real time. Powerful & Secure Mobile Client : The Synchroteam client use an onboard Enterprise database and remain fully functional whatever the quality of your network coverage: data encryption and transactional integrity is maintained even when your network connection is lost. Work Order Management : Review work order information before starting the job, and take advantage of interactive assistance features, such as: instant driving directions, one-touch contact calling, job description and report review. Job Center : Dealing with work orders has never been this intuitive. Your job updates are provided in real time, and displayed in a logical order: today, upcoming, late and completed. Job Report : Our interactive Job Reports are tailored to request only required information and automatically record time milestones. Capture signatures, photos, barcodes and parts/services usage. Notifications : Receive notifications for new jobs, scheduled jobs or rescheduled jobs on your mobile terminal. Notification settings are fully configurable. Maximum Autonomy : Review previous work orders. Create, Reschedule or Decline jobs. Access attachments associated to a Job or Customer. Activate/Deactivate Autosync and GPS tracking. Who is Synchroteam for? Energy Maintenance Medical Telecoms Security HVAC Synchroteam is an intuitive and easy to use mobile workforce platform providing web-based, scheduling and dispatching in real time. Disclaimer : Synchroteam uses your GPS in your phone - continued use of GPS running in the background can dramatically decrease battery life.

About

Field Force Tracker FSM

This comprehensive field service management app streamlines operations for service companies. It manages scheduling, dispatch, customer and vendor relations, work orders, inventory, and payments. The software aims to boost technician productivity and reduce operational costs for businesses.

Highlights
  • Technician scheduling and dispatch
  • Customer and vendor management
  • Work order and equipment maintenance tracking
  • Inventory and contract management
  • Estimate and invoice generation
  • Payment collection and accounting
  • Smart work scheduler for resource optimization
Features
Read full description

Field Force Tracker is a comprehensive Field Service Manager App. You will need an organization account ID to use it. Field Force Tracker, a mobile enabled web-based field service management software, streamlines technician scheduling, dispatch, customer management, vendor and employee management, work orders, equipment maintenance, inventory tracking, contracts, estimates, invoices, payments and accounting. It is one of the most feature rich software of its kind. Field Force Tracker is used by hundreds of service companies around the world. Field Force Tracker is suitable for HVAC, Security, Construction, Alarm, Electrical, Chemical, HVAC, Audio, Cable and Telecom Sales and Service companies. Free Test/ demo accounts are available on request. Field Force Tracker is a leading field service dispatch and management software company. This app allows field technicians to be more productive and better manage their jobs and time. It lets technicians report their locations and service call status to the dispatcher, manage their assigned jobs, submit timesheets, capture customer signature and generate invoices in the field. The application has been designed considering all aspects of field service management. Field force tracker software does not require any special phone and runs on iphone. Field Force Tracker software is suitable for all verticals in the service industry and is configurable. With the close integration of the mobile applications with the cloud based Field Force Tracker software, the service companies can expect to achieve higher utilization of their resources and significantly cut their operational costs. We believe that Field Force Tracker is the most comprehensive software for field service management. It takes care of everything from customer management to the payment collection for a service company. By using this software, our clients can see major improvement in their productivity and the customer satisfaction. The core component of Field Force Tracker is a smart work scheduler. It is designed to optimize resource usage and reduce cost. It considers job types, technician's skill types, their current locations, branches, departments and product types and many other important factors during scheduling of a job. It automatically filters the technicians best suited for a job. A dispatcher can then select one employee from possible multiple available candidates. The system can even auto assign a proper technician in a rule based scheduling for very large organizations or very large field work force. With Field Force Tracker software, the service companies can expect to efficiently manage service schedules and payment collections. It includes fully integrated accounting and invoicing functions as well. Field employees can use mobile apps to update the job status, generate invoices or submit time sheets to the company.

Screenshots

Synchroteam4 screens
Field Force Tracker FSM4 screens

Verdict

The call

The clearest difference is rating: Synchroteam at 3.2 against Field Force Tracker FSM's 2.5. On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Synchroteam holds the better App Store score, 3.2 against 2.5. Both are backed by a comparable volume of ratings — 10 and 4 respectively. Written reviews split almost evenly too, at 33% and 33% positive.

UpkeepUpdate frequency

Synchroteam ships an update every 2 months, Field Force Tracker FSM every 5 weeks. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

Scorecard1 real difference · 9 level
Synchroteam versus Field Force Tracker FSM: the parameters behind the verdict, then further details
ParameterSynchroteamField Force Tracker FSM
PriceFreeFree
Rating3.2 (10 ratings) — better2.5 (4 ratings)
Positive reviews33.3% of reviews33.3% of reviews
Number of ratings10 — better4
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size24 MB21 MB
Age rating4+4+
DeveloperSynchroteamRapidsoft Systems

Customer experience

Synchroteam

All ratings10 ratings
Positive40.0%
Neutral20.0%
Negative40.0%
Written reviews9 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Field Force Tracker FSM

All ratings4 ratings
Positive25.0%
Neutral25.0%
Negative50.0%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

In-app purchases

None

Synchroteam

No in-app purchases

None

Field Force Tracker FSM

No in-app purchases

Questions

Is Synchroteam free?
Synchroteam is free to download, with no in-app purchases.
Is Field Force Tracker FSM free?
Field Force Tracker FSM is free to download, with no in-app purchases.
Which has better reviews, Synchroteam or Field Force Tracker FSM?
Synchroteam is rated higher. Synchroteam averages 3.2 out of 5 from 10 ratings, while Field Force Tracker FSM averages 2.5 from 4 ratings.
Do Synchroteam or Field Force Tracker FSM have ads?
Neither Synchroteam nor Field Force Tracker FSM shows ads.
Which is updated more often, Synchroteam or Field Force Tracker FSM?
Synchroteam ships an update every 2 months, and Field Force Tracker FSM every 5 weeks. Most recently, Synchroteam was updated on October 21, 2026 and Field Force Tracker FSM on October 24, 2026.

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