Purple VRI vs CX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Purple VRI
This app provides on-demand sign language interpreting services via live video connection. It transforms your device into a mobile interpreter for seamless communication between deaf, hard-of-hearing, speech-impaired, and hearing individuals. Requires a Purple VRI account for service access.
- On-demand VRI service
- Live video connection
- Skilled interpreters
- High-quality audio and video
- 24/7 availability
- Mobile interpreter functionality
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Video Remote Interpreting (VRI) is a convenient, on-demand sign language interpreting service delivered over a live Internet video connection. Purple VRI transforms your iPad® into a full-functioning, "mobile interpreter" to help in situations where interpreters are needed to relay communications for deaf, hard-of-hearing or speech-impaired individuals and hearing individuals when they are in the same room. To use Purple VRI, you need a Purple VRI account. VRI services require payment for use. To sign up for an account, contact Purple at vri@purple.us. Features: • Easy-to-use and convenient, make Purple VRI calls virtually anywhere, anyplace, anytime on a Wi-Fi or cellular connection. • Skilled interpreters, clear audio and high-quality video make it seem like the interpreter is in the same room with you. • Purple VRI is perfect for work, schools, meetings, doctor's appointments, on-the-go and much, much more. • Last-minute requests made easy with on-demand technology allowing you to access services at any time, 24/7, 365 days per year. Creating a Purple VRI Account: After downloading the app, contact Purple at vri@purple.us to create your account. Please note you will not be able to make a VRI call until an account is created through Purple. This can only be completed by emailing vri@purple.us. NOTE: This is NOT Purple VRS. For Purple VRS, please search for "Purple VRS" in the App Store. Purple VRS and Purple VRI require two different apps and accounts.
CX
Manage business calls and protect your mobile number with this app. It offers visual call screening, inbound/outbound dialing, and access to enterprise voicemail. Optimize call routing and settings for seamless business communication.
- Mobile number protection
- Visual call screening
- Inbound and outbound dialing
- Enterprise voicemail access
- Location-based call routing
- Settings management
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Place, receive, and manage your business calls, all while protecting your mobile number. With CX-E Mobile, users can boost personal productivity while on the move through visual call screening, inbound and outbound dialing with mobile number protection, single number reachability, visual access to enterprise voicemail, location-based services to optimize call routing and settings management. Imagine carrying one device to manage both your business and personal communications. Important: CX-E Mobile requires the installation of CX-E Voice version 8.7 or higher as well as an Atom license or Personal Assistant and Speech Recognition licenses for full functionality. Contact your IT/Telecom department for assistance with setting up the CX-E Mobile client. Continued use of GPS running in the background can dramatically decrease battery life.
Screenshots
Verdict
The clearest difference is rating: CX at 3.4 against Purple VRI's 2.9. CX also leads on update cadence (every 6 months vs every 19 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CX holds the better App Store score, 3.4 against 2.9. Both are backed by a comparable volume of ratings — 14 and 7 respectively.
Purple VRI ships an update every 19 months, CX every 6 months. The most recent releases landed on October 23, 2026 and November 1, 2026 respectively.
| Parameter | Purple VRI | CX |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (14 ratings) | 3.4 (7 ratings) — better |
| Positive reviews | — | 60.0% of reviews |
| Number of ratings | 14 — better | 7 |
| Update frequency | Every 19 months | Every 6 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 23 MB | 6 MB |
| Age rating | 4+ | 4+ |
| Developer | Purple Communications, Inc. | OpenText |
Customer experience
Purple VRI
CX
In-app purchases
Purple VRI
No in-app purchases
CX
No in-app purchases









