Comparison

Purple VRI vs CX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Purple VRI

This app provides on-demand sign language interpreting services via live video connection. It transforms your device into a mobile interpreter for seamless communication between deaf, hard-of-hearing, speech-impaired, and hearing individuals. Requires a Purple VRI account for service access.

Highlights
  • On-demand VRI service
  • Live video connection
  • Skilled interpreters
  • High-quality audio and video
  • 24/7 availability
  • Mobile interpreter functionality
Read full description

Video Remote Interpreting (VRI) is a convenient, on-demand sign language interpreting service delivered over a live Internet video connection. Purple VRI transforms your iPad® into a full-functioning, "mobile interpreter" to help in situations where interpreters are needed to relay communications for deaf, hard-of-hearing or speech-impaired individuals and hearing individuals when they are in the same room. To use Purple VRI, you need a Purple VRI account. VRI services require payment for use. To sign up for an account, contact Purple at vri@purple.us. Features: • Easy-to-use and convenient, make Purple VRI calls virtually anywhere, anyplace, anytime on a Wi-Fi or cellular connection. • Skilled interpreters, clear audio and high-quality video make it seem like the interpreter is in the same room with you. • Purple VRI is perfect for work, schools, meetings, doctor's appointments, on-the-go and much, much more. • Last-minute requests made easy with on-demand technology allowing you to access services at any time, 24/7, 365 days per year. Creating a Purple VRI Account: After downloading the app, contact Purple at vri@purple.us to create your account. Please note you will not be able to make a VRI call until an account is created through Purple. This can only be completed by emailing vri@purple.us. NOTE: This is NOT Purple VRS. For Purple VRS, please search for "Purple VRS" in the App Store. Purple VRS and Purple VRI require two different apps and accounts.

About

CX

Manage business calls and protect your mobile number with this app. It offers visual call screening, inbound/outbound dialing, and access to enterprise voicemail. Optimize call routing and settings for seamless business communication.

Highlights
  • Mobile number protection
  • Visual call screening
  • Inbound and outbound dialing
  • Enterprise voicemail access
  • Location-based call routing
  • Settings management
Read full description

Place, receive, and manage your business calls, all while protecting your mobile number. With CX-E Mobile, users can boost personal productivity while on the move through visual call screening, inbound and outbound dialing with mobile number protection, single number reachability, visual access to enterprise voicemail, location-based services to optimize call routing and settings management. Imagine carrying one device to manage both your business and personal communications. Important: CX-E Mobile requires the installation of CX-E Voice version 8.7 or higher as well as an Atom license or Personal Assistant and Speech Recognition licenses for full functionality. Contact your IT/Telecom department for assistance with setting up the CX-E Mobile client. Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

Purple VRI3 screens
CX4 screens

Verdict

The call

The clearest difference is rating: CX at 3.4 against Purple VRI's 2.9. CX also leads on update cadence (every 6 months vs every 19 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CX holds the better App Store score, 3.4 against 2.9. Both are backed by a comparable volume of ratings — 14 and 7 respectively.

UpkeepUpdate frequency

Purple VRI ships an update every 19 months, CX every 6 months. The most recent releases landed on October 23, 2026 and November 1, 2026 respectively.

Scorecard2 real differences · 8 level
Purple VRI versus CX: the parameters behind the verdict, then further details
ParameterPurple VRICX
PriceFreeFree
Rating2.9 (14 ratings)3.4 (7 ratings) — better
Positive reviews—60.0% of reviews
Number of ratings14 — better7
Update frequencyEvery 19 monthsEvery 6 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS12.011.0 — better
Further details — not scored
Size23 MB6 MB
Age rating4+4+
DeveloperPurple Communications, Inc.OpenText

Customer experience

Purple VRI

All ratings12 ratings
Positive41.7%
Neutral16.7%
Negative41.7%

CX

All ratings7 ratings
Positive57.1%
Neutral14.3%
Negative28.6%
Written reviews5 reviews
Positive60.0%
Neutral20.0%
Negative20.0%

In-app purchases

None

Purple VRI

No in-app purchases

None

CX

No in-app purchases

Questions

Is Purple VRI free?
Purple VRI is free to download, with no in-app purchases.
Is CX free?
CX is free to download, with no in-app purchases.
Which has better reviews, Purple VRI or CX?
CX is rated higher. Purple VRI averages 2.9 out of 5 from 14 ratings, while CX averages 3.4 from 7 ratings.
Do Purple VRI or CX have ads?
Neither Purple VRI nor CX shows ads.
Which is updated more often, Purple VRI or CX?
Purple VRI ships an update every 19 months, and CX every 6 months. Most recently, Purple VRI was updated on October 23, 2026 and CX on November 1, 2026.

Other comparisons