eDispatches vs UseIRIS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
eDispatches
This app keeps first responders connected and informed with real-time incident notifications, audio dispatches, and team response tracking. It facilitates communication and provides critical location data for efficient emergency response.
- Push notifications for emergency incidents
- Listen to recorded audio dispatches
- View CAD alerts
- Track team response locations
- Stream audio from equipment
- Mark important points of interest
- View team availability
- Chat and send priority messages
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Trusted by hundreds of thousands of first responders across North America, eDispatches helps your team stay connected, informed, and ready to respond when seconds count. With the eDispatches app, you can: • Receive push notifications for emergency incidents • Listen to recorded audio dispatches • View CAD alerts, sent directly from your dispatch center • View your team’s response, including their location, when responding to incidents • Listen to streaming audio from your eDispatches equipment • Mark the location of hydrants and other important points of interest • View your team's availability to help plan for future incidents • Chat with and send priority messages to your team Please note that in order to use this app, your agency must already be a subscriber to the eDispatches service. Learn more at www.eDispatches.com
UseIRIS
This app enables administrators to send mass notifications via text, voice, or recorded alerts. Recipients can view and listen to recent messages and respond to emergency alerts if the 'needs assistance' feature is enabled.
- Broadcast messages via text, voice, or recorded alerts
- Deliver messages via SMS, phone calls, and email
- View alert delivery reports
- Access last ten received alerts
- Respond to emergency alerts with assistance status
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The UseIRIS App is a turbo companion to the online IRIS mass notification messaging system. Administrators: The App allows system and group administrators to quickly broadcast messages via the IRIS system. The Message admins have the ability to quickly broadcast messages via Text-to-Speech, voice recorded alert or saved alert methods. These messages will then be delivered to the groups via SMS text, phone calls and email, or combinations thereof. Upon sending an alert, admins can quickly view a report summary to see how many alerts have been delivered so far. End Users/Recipients: This App allows users to view and listen to the last ten alerts/messages they have received. If the "needs assistance" feature is activated, it also allows the users to reply to messages, whether or not she or he needs assistance due to an emergency alert.
Screenshots
Verdict
The clearest difference is rating: eDispatches at 4.4 against UseIRIS's 3.8. eDispatches also leads on update cadence (monthly vs every 24 months) and ratings volume (443 vs 6). UseIRIS's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eDispatches holds the better App Store score, 4.4 against 3.8. That said, the two scores are not equally well evidenced: eDispatches has 443 ratings behind it against 6, so its average is the more settled of the two.
eDispatches ships an update monthly, UseIRIS every 24 months. The most recent releases landed on September 18, 2026 and June 2, 2026 respectively.
| Parameter | eDispatches | UseIRIS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (443 ratings) — better | 3.8 (6 ratings) |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 443 — better | 6 |
| Update frequency | Monthly — better | Every 24 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 10.3 — better |
| Further details — not scored | ||
| Size | 57 MB | 12 MB |
| Age rating | 4+ | 4+ |
| Developer | Penguin Management, Inc. | Techradium, Inc. |
Customer experience
eDispatches
UseIRIS
Bugs and requests
eDispatches
Reported bugs
21 issues- Alerts section crashes app consistently
- Audio playback fails on live feed
- App crashes on startup (50% failure rate reported)
- Login greyed out and non-functional
- App unable to load despite good connection
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- Incidents fail to load or page freezes when refreshing
- Notifications not appearing in iOS settings
- Notification swipe opens app briefly then closes
- Recording truncated or missing voice messages
- Recordings unplayable after 5 days despite being in history
- App fails to send notifications for dispatches
- Incorrect notification sound after updates
- No alert despite radio/pager activation
- Static-filled voice messages
- Delayed transmission of calls (15+ seconds)
- Silent calls with no audio playback
- Login continuously loading/clocking
- Blank screen when trying to listen to past calls
- Missing play, fast forward, rewind, volume controls
- App removed from iOS settings after reinstall
- Recording length limited to ~38 seconds
Requested features
18 requests- Apple Watch compatibility
- Apple CarPlay integration
- Adjustable alert tone duration
- SMS notifications from consistent number for whitelisting
- Call log feature on mobile app with public notifications
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- On-scene status indicator for units
- GPS tracking and geofencing features
- Auto-play audio on iPhone (like Android)
- Screen rotation support for iPad mounting
- Landscape orientation support
- Map integration for address location
- Customizable notification options
- Family alert notifications
- Volume control for alerts
- More alert tone options
- Automatic availability status based on location
- Display exact dispatch time instead of 'minutes ago'
- Weekly reminder notifications for status updates
UseIRIS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
eDispatches
No in-app purchases
UseIRIS
No in-app purchases
