eDispatches vs EREC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
eDispatches
This app keeps first responders connected and informed with real-time incident notifications, audio dispatches, and team response tracking. It facilitates communication and provides critical location data for efficient emergency response.
- Push notifications for emergency incidents
- Listen to recorded audio dispatches
- View CAD alerts
- Track team response locations
- Stream audio from equipment
- Mark important points of interest
- View team availability
- Chat and send priority messages
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Trusted by hundreds of thousands of first responders across North America, eDispatches helps your team stay connected, informed, and ready to respond when seconds count. With the eDispatches app, you can: • Receive push notifications for emergency incidents • Listen to recorded audio dispatches • View CAD alerts, sent directly from your dispatch center • View your team’s response, including their location, when responding to incidents • Listen to streaming audio from your eDispatches equipment • Mark the location of hydrants and other important points of interest • View your team's availability to help plan for future incidents • Chat with and send priority messages to your team Please note that in order to use this app, your agency must already be a subscriber to the eDispatches service. Learn more at www.eDispatches.com
EREC
Manage your account details, view bills and balances, and make payments securely on the go. Schedule alerts, receive push notifications, and access nearly all online features instantly from your mobile device.
- Secure account access
- View bill and balance
- Make payments
- Schedule alerts
- Receive push notifications
- Manage account details
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our Online Account Center can now be handled instantly whether you’re at home, at work, or on the go.
Screenshots
Verdict
The clearest difference is rating: eDispatches at 4.4 against EREC's 3.6. eDispatches also leads on update cadence (monthly vs every 6 months) and ratings volume (449 vs 5). EREC's advantage is ads (none vs shown) and review sentiment (67% vs 50%). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eDispatches holds the better App Store score, 4.4 against 3.6. That said, the two scores are not equally well evidenced: eDispatches has 449 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 50% of eDispatches's written reviews are positive against 67% of EREC's, so the app with the better star average is not the one people write more warmly about.
eDispatches ships an update monthly, EREC every 6 months. Both last shipped on October 23, 2026.
| Parameter | eDispatches | EREC |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (449 ratings) — better | 3.6 (5 ratings) |
| Positive reviews | 50.0% of reviews | 66.7% of reviews — better |
| Number of ratings | 449 — better | 5 |
| Update frequency | Monthly — better | Every 6 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 57 MB | 174 MB |
| Age rating | 4+ | 4+ |
| Developer | Penguin Management, Inc. | Escambia River Electric Cooperative, Inc. |
Customer experience
eDispatches
EREC
Bugs and requests
eDispatches
Reported bugs
21 issues- Alerts section crashes app consistently
- Audio playback fails on live feed
- App crashes on startup (50% failure rate reported)
- Login greyed out and non-functional
- App unable to load despite good connection
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- Incidents fail to load or page freezes when refreshing
- Notifications not appearing in iOS settings
- Notification swipe opens app briefly then closes
- Recording truncated or missing voice messages
- Recordings unplayable after 5 days despite being in history
- App fails to send notifications for dispatches
- Incorrect notification sound after updates
- No alert despite radio/pager activation
- Static-filled voice messages
- Delayed transmission of calls (15+ seconds)
- Silent calls with no audio playback
- Login continuously loading/clocking
- Blank screen when trying to listen to past calls
- Missing play, fast forward, rewind, volume controls
- App removed from iOS settings after reinstall
- Recording length limited to ~38 seconds
Requested features
18 requests- Apple Watch compatibility
- Apple CarPlay integration
- Adjustable alert tone duration
- SMS notifications from consistent number for whitelisting
- Call log feature on mobile app with public notifications
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- On-scene status indicator for units
- GPS tracking and geofencing features
- Auto-play audio on iPhone (like Android)
- Screen rotation support for iPad mounting
- Landscape orientation support
- Map integration for address location
- Customizable notification options
- Family alert notifications
- Volume control for alerts
- More alert tone options
- Automatic availability status based on location
- Display exact dispatch time instead of 'minutes ago'
- Weekly reminder notifications for status updates
EREC
Not enough reviews yet to summarise bugs or requests.
In-app purchases
eDispatches
No in-app purchases
EREC
No in-app purchases
