eDispatches vs FireTextResponse
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
eDispatches
This app keeps first responders connected and informed with real-time incident notifications, audio dispatches, and team response tracking. It facilitates communication and provides critical location data for efficient emergency response.
- Push notifications for emergency incidents
- Listen to recorded audio dispatches
- View CAD alerts
- Track team response locations
- Stream audio from equipment
- Mark important points of interest
- View team availability
- Chat and send priority messages
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Trusted by hundreds of thousands of first responders across North America, eDispatches helps your team stay connected, informed, and ready to respond when seconds count. With the eDispatches app, you can: • Receive push notifications for emergency incidents • Listen to recorded audio dispatches • View CAD alerts, sent directly from your dispatch center • View your team’s response, including their location, when responding to incidents • Listen to streaming audio from your eDispatches equipment • Mark the location of hydrants and other important points of interest • View your team's availability to help plan for future incidents • Chat with and send priority messages to your team Please note that in order to use this app, your agency must already be a subscriber to the eDispatches service. Learn more at www.eDispatches.com
FireTextResponse
This app provides first responders with push alerts for incident calls, dispatch audio, and responder status updates. It requires prior authorization from an agency's FireTextResponse system to function. It serves as a supplemental tool for emergency notifications.
- Push alert messaging for incidents
- Incident call details
- Dispatched incident audio
- Responder status updates
- Supplemental emergency notification tool
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NOTE: This application WILL NOT WORK unless first authorized by the agency from which emergency notifications will be generated. The FireTextResponse iPhone Application allows first responders to receive push alert messaging for incident calls, incident information or other messaging, actual page audio of the dispatched incident, responders status to the incident, and more. The FireTextResponse iPhone Application is for users of the FireTextResponse System only. Users must be registered with a departments FireTextResponse System first, before downloading and installing this application. This application will not work until authorized registration by the agency from which emergency notifications will be generated. FireTextResponse is a supplemental tool only and is not intended to replace an agency's normal form of emergency notification.
Screenshots
Verdict
The clearest difference is ads: FireTextResponse at none against eDispatches's shown. FireTextResponse also leads on monetization model (free vs ad-supported) and iOS requirement (8.0 vs 15.0). eDispatches's advantage is rating (4.4 vs 4.0) and ratings volume (443 vs 26). On price, review sentiment, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eDispatches holds the better App Store score, 4.4 against 4.0. That said, the two scores are not equally well evidenced: eDispatches has 443 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 50% of eDispatches's written reviews are positive against 45% of FireTextResponse's.
eDispatches ships an update monthly, FireTextResponse every 2 months. The most recent releases landed on September 18, 2026 and July 7, 2026 respectively.
| Parameter | eDispatches | FireTextResponse |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (443 ratings) — better | 4.0 (26 ratings) |
| Positive reviews | 50.0% of reviews — better | 45.5% of reviews |
| Number of ratings | 443 — better | 26 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 8.0 — better |
| Further details — not scored | ||
| Size | 57 MB | 15 MB |
| Age rating | 4+ | 4+ |
| Developer | Penguin Management, Inc. | FireTextResponse, LLC |
Customer experience
eDispatches
FireTextResponse
Bugs and requests
eDispatches
Reported bugs
21 issues- Alerts section crashes app consistently
- Audio playback fails on live feed
- App crashes on startup (50% failure rate reported)
- Login greyed out and non-functional
- App unable to load despite good connection
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- Incidents fail to load or page freezes when refreshing
- Notifications not appearing in iOS settings
- Notification swipe opens app briefly then closes
- Recording truncated or missing voice messages
- Recordings unplayable after 5 days despite being in history
- App fails to send notifications for dispatches
- Incorrect notification sound after updates
- No alert despite radio/pager activation
- Static-filled voice messages
- Delayed transmission of calls (15+ seconds)
- Silent calls with no audio playback
- Login continuously loading/clocking
- Blank screen when trying to listen to past calls
- Missing play, fast forward, rewind, volume controls
- App removed from iOS settings after reinstall
- Recording length limited to ~38 seconds
Requested features
18 requests- Apple Watch compatibility
- Apple CarPlay integration
- Adjustable alert tone duration
- SMS notifications from consistent number for whitelisting
- Call log feature on mobile app with public notifications
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- On-scene status indicator for units
- GPS tracking and geofencing features
- Auto-play audio on iPhone (like Android)
- Screen rotation support for iPad mounting
- Landscape orientation support
- Map integration for address location
- Customizable notification options
- Family alert notifications
- Volume control for alerts
- More alert tone options
- Automatic availability status based on location
- Display exact dispatch time instead of 'minutes ago'
- Weekly reminder notifications for status updates
FireTextResponse
Not enough reviews yet to summarise bugs or requests.
In-app purchases
eDispatches
No in-app purchases
FireTextResponse
No in-app purchases
Questions
Is eDispatches free?
Is FireTextResponse free?
Which has better reviews, eDispatches or FireTextResponse?
Do eDispatches or FireTextResponse have ads?
Which is updated more often, eDispatches or FireTextResponse?
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