File Manager vs RingCX AI Workforce Management

"The ability to use multi touch to quickly move between viewing and editing files is also very good if you’re willing to utilize it." - Touch Reviews ***** Folder Plus is an In-App Multitasking Capable File Manager/Viewer/Editor, with 3-Finger Swipes You Switch between Tasks of File Managing, Viewing, Editing, etc QUICKLY ***** Folder Plus's Features - Total File Manager - Exclusive 3-Finger Task Switch - Lightning Fast USB File Transfer - Robust FTP/HTTP/WebDAV Sharing Server - Support Dropbox, Google Drive, Box, iCloud, OneDrive - Wide Range of Supported File Types - Document Reader - Text Editor - Audio Recorder - Simple Image Editor - Media Player - Structured Directory Browsing - View Restore of Long Documents - Zip Archiver (compress & decompress, secure with password encryption) - Long Press to Bring up Context Menu - Multiple Files/Folders Operations - Attach Files/Folders to Emails - Search - Auto Recovery of Editing Documents - Passcode Security - WiFi Authentication (FTP/HTTP/WebDAV) - User Account Manager (FTP/HTTP/WebDAV) - Send Files as Email Attachments - Open Files in Compatible Apps (iBooks, ...) - Open Supported Files Requested by Other Apps (Safari, Mail Attachments, ...) - Portrait/Landscape Support - Support Translation for Selected Text When Reading Documents (PDF, DOC, PAGES) - Support Thumbnails - Support AirPrint Supported File Types - PDF Files - Microsoft Office Files (Word, Excel and PowerPoint) - iWork Files (Pages, Numbers and Keynote) - Image Files (JPG, PNG, GIF, TIFF, PSD) - HTML Files - Web Archives - Plain Text Files - Audio Files (MP3, AAC, Apple Lossless, WAVE, AIFF, CAF) - Video Files (QuickTime, MP4, M4V, MPV) - Archive Files (.zip/.cbz, .rar/.cbr, .7z/.cb7; handle passwords, splits) Supported File Operations - Folder/Sub-Folder Creation - Text File Creation/Editing - Image File Creation/Editing - Audio Recording Creation - Take Photos & Video - Import Photos & Video from the Photos App - Export Photos & Video to the Photos App - Open as Text File - Move/Copy/Zip/Email/Delete on Single/Multiple File(s)/Folder(s) - Folder Merge during Copying/Moving - View File/Folder Properties - Rename Files/Folders - Search Files/Folders - Search within Search USB Transfer Client - Folder Plus USB Recommended FTP Clients - Cyberduck - Filezilla - Windows Explorer Recommended WebDAV Clients - Mac OS X's Finder - Windows Explorer - Cyberduck Recommended Browser for Web Transfer - Chrome - Safari - Firefox * All listed clients/browsers can be thought of file manager apps as well running on desktop to manage the files off device WiFi Transfer Requirements A WiFi connection is required to transfer document files between Folder Plus and FTP/HTTP/Web clients More features are on the way

**THIS APP IS ONLY FOR EXISTING RINGCX AI WORKFORCE MANAGEMENT CUSTOMERS!** *Visit the RingCentral website to learn more about the modern workforce management software solution for contact centers.* Say goodbye to outdated systems and embrace a smarter, more streamlined approach to managing your contact center. The RingCentral AI Workforce Management app empowers agents, supervisors, and WFM analysts with tools to enhance scheduling, communication, and efficiency—all within a user-friendly interface designed to drive engagement and productivity. Are your agents engaged in scheduling? They should be. Managing a contact center is no small task, and maintaining top service levels while optimizing resources demands modern technology. AI Workforce Management delivers real-time insights and seamless communication, empowering your team with instant access to critical data—whether in or out of the contact center. For Agents, the App Means Simplicity and Control A modern contact center requires engaged agents, and this app makes it effortless for them to stay informed and connected. With just a few taps, agents can: - Instantly receive notifications and updates - View their schedules on demand - Request time off or log sick leave - Check company memos or important updates - Mark themselves as late if necessary For Supervisors, the App Means Command and Collaboration Supervisors need more than oversight—they need actionable insights to optimize team performance. This app provides supervisors with an all-in-one solution, enabling them to: - View real-time attendance data, including arrival/attendance summaries and ASAM records - Adjust attendance records, like marking agents as on time, late, or absent - Monitor adherence in real-time and see which agents are on task - View today’s schedule and individual agent shifts - Review and approve pending time-off requests - Communicate effortlessly by sending individual or group messages - Post updates to team memos or announcements - Review and approve agent profile photo changes Your Contact Center, Powered by the Future Ready to take your workforce management to the next level? Let RingCentral help you create a smarter, more connected contact center today!