FlashPass vs Pilatus Customer Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FlashPass
Streamline U.S. and Mexico border flight manifest submissions. This app simplifies the eAPIS process, allowing pilots to quickly and accurately submit required passenger and crew information directly to customs and border protection. Features include data reuse, input validation, and document tracking for efficient compliance.
- Scan passport data for quick entry
- Mexico APIS submissions
- Submit manifests in under 30 seconds
- Reuse previous data for faster creation
- Input validation to prevent errors
- Track document expiration dates
- Web and iOS app synchronization
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FlashPass – eAPIS & Border Crossing Made Simple FlashPass is the complete solution for private pilots, aircraft owners, operators, and crews who need to comply with U.S. CBP eAPIS and/or Mexico INAMI APIS requirements for cross-border flights. Whether you're flying between the United States, Mexico, Canada, the Caribbean, Europe, or anywhere else in the world, FlashPass helps you comply with U.S. CBP eAPIS and Mexico INAMI APIS passenger manifest requirements while spending less time dealing with paperwork. Built by pilots for pilots, FlashPass replaces cumbersome government web portals with a fast, intuitive, and modern experience available on iPhone, iPad, and the web. WHY FLASHPASS? Flying internationally should be about the journey—not bureaucracy. FlashPass helps you prepare, validate, and submit manifests quickly and accurately, reducing errors and eliminating repetitive data entry. With intelligent automation, cloud synchronization, and powerful validation tools, FlashPass turns a complex process into a simple workflow. KEY FEATURES • Submit U.S. CBP eAPIS manifests directly from your iPhone, iPad, or web browser. • Submit Mexico INAMI APIS manifests independently or in one go. • Create and submit manifests in seconds. • Clone existing manifests or create return legs with a single tap. • Reuse passenger, crew, aircraft, and trip information to save time. • Worldwide airport database. • Automatic flight duration and arrival time calculations. • Automatic timezone and border crossing calculations. • Scan passports using your device camera or import passport photos from your photo library. • Automatically extract passport information to reduce typing and avoid mistakes. • Advanced validation engine helps identify missing or invalid information before submission. • Receive alerts for expired or missing documents. • Track passports, pilot licenses, aircraft decals, and other compliance-related documents. • Dynamic forms display only the information required for each role. • Share passenger and crew information with other FlashPass users. • Synchronize data between the iOS app and web app. • Optimized for both cellular and Wi-Fi connections, including remote locations with limited coverage. • Full-featured native iOS application for both iPhone and iPad. • View manifest status at a glance. • Preview, print, or share manifests when needed. • Set defaults and commonly used values to speed up future submissions. BUILT ON EXPERIENCE FlashPass 2026 has been built from the ground up using state of the art technology and more than 20 years of experience helping pilots navigate international border requirements. Our mission is simple: make customs and border-crossing compliance as effortless as possible. OUTSTANDING CUSTOMER SUPPORT What truly sets FlashPass apart is our commitment to customer service. Our team includes experienced pilots and border-compliance specialists who are ready to help when you need it. Whether you're filing your first manifest or managing complex international operations, we're here to assist. Need help? Contact us anytime! We'll help you every step of the way until you're flying with confidence.
Pilatus Customer Service
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The Pilatus Aircraft Ltd Customer Support App provides information and support functionalities for Pilatus PC-24, PC-12 and PC-6 aircraft customers. The map overview shows the worldwide PC-24 and PC-12 Service Network and provides information and contact details about every Service Center including instant communication access via phone or email. All AOG numbers can be called directly. With enabled localization mode, the closest Service Center appears including distance, address, ICAO airport code and all contact information. Service Centers can be set as favorites in the app and easily saved as contacts on your mobile device. The Pilatus customer support contact details are shown. A contact form is provided to send a message to the dedicated representative. A publication overview shows the Documentation Status Lists for PC-24, PC-12 and PC-6, initial pages of each Service Bulletin, complete Service Letters as well as some manuals. Direct access to the Pilatus Aircraft YouTube and Vimeo channels and the Honeywell Aerospace Training TV. In the “Multimedia” menu links to all available apps are provided. Links to brochures, photos, calendars and media articles are listed. Links to the websites of the main PC-12 suppliers provide access to more product and service information. Direct access to MyPilatus including registration functionality. Furthermore: Events where Pilatus is represented. Further information about the events are provided. The events can be saved in the personal calendar. Pilatus press releases. Direct online access to the Pilatus Shops.
Screenshots
Verdict
The clearest difference is in-app purchases: Pilatus Customer Service at none against FlashPass's 2. Pilatus Customer Service also leads on iOS requirement (17.0 vs 26.0). FlashPass's advantage is update cadence (weekly vs every 19 months). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. FlashPass sells 2 one-off in-app purchases. Pilatus Customer Service asks for nothing beyond the download.
FlashPass ships an update weekly, Pilatus Customer Service every 19 months. The most recent releases landed on October 26, 2026 and October 9, 2026 respectively.
| Parameter | FlashPass | Pilatus Customer Service |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (202 ratings) — better | — |
| Positive reviews | 99.4% of reviews | — |
| Number of ratings | 202 — better | — |
| Update frequency | Weekly — better | Every 19 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 26.0 | 17.0 — better |
| Further details — not scored | ||
| Size | 54 MB | 15 MB |
| Age rating | 4+ | 4+ |
| Developer | Movic LLC | Pilatus Aircraft Ltd. |
Bugs and requests
FlashPass
Reported bugs
2 issues- Login screen freezes
- Occasional issues with manifest submission
Requested features
3 requests- Dark mode option
- Expanded airport/customs information
- Ability to store more detailed passenger information
Pilatus Customer Service
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FlashPass
- Single Submission$19.99
- Five Pack$79.99
Pilatus Customer Service
No in-app purchases
Questions
Is FlashPass free?
Is Pilatus Customer Service free?
Do FlashPass or Pilatus Customer Service have ads?
Which is updated more often, FlashPass or Pilatus Customer Service?
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