CCL eLab Community vs HotDoc
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CCL eLab Community
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Atlas Medical is proud to introduce Cleveland Clinic Laboratories (CCL) e-Lab Community for use with the Apple iPhone® or iPod® Touch®. Beneficial to laboratory outreach programs and physicians, CCL e-Lab Community gives active caregivers secure access to patient results from their mobile device - no matter where they are. Quality care means access to clinical data 24 / 7. With CCL e-Lab Community, physicians will: - View new / unread patient results, with abnormal result flagging - Access complete patient reports, with interpretive notes - Verify individual patient demographics to ensure patient safety - View historical lab results - Phone patient while viewing results with simple tap-to-call option With CCL e-Lab Community, laboratories will: - Experience reduction of inbound calls requesting result or result status - Improve Physician satisfaction levels with quicker turnaround - Enhance lab branding and competitive edge in the marketplace with innovative service offerings This application requires the physician be a registered CCL e-Lab Community user. If you are a user associated with more than one site, you will have the option to select applicable location at log in. If you are not a registered LabWorks user, contact your laboratory representative to learn more about the LabWorks outreach solution. CCL e-Lab Community is a scalable, cost-effective order entry and results reporting solution for outreach environments. LabWorks features enable the laboratory to reduce medical necessity write-offs, accelerate collections and increase operational efficiency. CCL e-Lab Community is installed in over 115 laboratories and used by more 64,000 physicians world-wide. With CCL e-Lab Community you can have comfort in knowing that where you lead, the application will deliver accurate patient results — anytime, anywhere. Download the app today and join the CCL e-Lab Community movement.
HotDoc
Easily book and manage appointments with a wide range of health professionals 24/7. Access on-demand care, view doctor availability, and receive appointment reminders. Take control of your and your family's health.
- Instant online booking
- On Demand Care (Quick Consults, Telehealth)
- View doctor availability
- Appointment reminders
- Reschedule appointments
- Search and filter providers
- Book for family members
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Using HotDoc, you can book and manage your appointments with health professionals anywhere, at any time: • Instantly book online with your GP, dentist, psychologist, dietitian and more • Access On Demand Care via Quick Consults and Telehealth • See the availability of doctors - pick a date and time that best works for you • Save your care team in one place to easily book future appointments Stay on top of your schedule: • View and receive reminders of your upcoming appointments • See your place in the queue once you arrive at the clinic or practice • Conveniently reschedule your appointment if plans change • Receive email notifications confirming your appointment Be in control of your and your family's health and wellbeing: • Book a range of appointments such as dental check ups, skin checks, vaccinations and more • Search and filter healthcare providers based on your needs such as by gender, opening hours, and bulk billing practices • Book appointments for children and family members ________________________ What patients say about using HotDoc Best app for booking doctor appointments. Found to be most reliable. Quick and easy to use as favourites saved, 3 clicks and an appointment is favourite. Really is a must have. Wouldn't be without. Thanks very much 5 stars! Great app. I use it all the time to book appointments. Quick & easy at any time. One of the best apps. Easy to use choose your doctor and the day. You can make an appointment any time you want. 5+. Thanks! ________________________ About HotDoc HotDoc is Australia’s leading Patient Engagement Platform, trusted by over 18,000 healthcare professionals and 6 million Australians to book and manage their health appointments. We value patients privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic. Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.
Screenshots
Verdict
The clearest difference is update cadence: HotDoc at every 2 weeks against CCL eLab Community's every 16 months. CCL eLab Community's advantage is iOS requirement (9.3 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CCL eLab Community ships an update every 16 months, HotDoc every 2 weeks. The most recent releases landed on September 29, 2026 and October 29, 2026 respectively.
| Parameter | CCL eLab Community | HotDoc |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.3 (25 ratings) — better |
| Positive reviews | — | 85.5% of reviews |
| Number of ratings | — | 25 — better |
| Update frequency | Every 16 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 9.3 — better | 15.0 |
| Further details — not scored | ||
| Size | 3 MB | 19 MB |
| Age rating | 17+ | 17+ |
| Developer | Clinisys Inc. | HotDoc |
Bugs and requests
CCL eLab Community
Not enough reviews yet to summarise bugs or requests.
HotDoc
Reported bugs
4 issues- Appointments disappearing from the app
- Incorrect or missing appointment details
- Difficulties logging in and managing account
- Compatibility issues with older devices
Requested features
5 requests- Add option to favorite multiple doctors/clinics
- Improve notification system for appointment changes
- Allow more detailed notes/comments for appointments
- Integrate with more healthcare providers
- Provide better visibility into appointment queue/wait times
In-app purchases
CCL eLab Community
No in-app purchases
HotDoc
No in-app purchases








