Maintenance Mobile vs Service Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Maintenance Mobile
This app extends property maintenance management capabilities for technicians in the field. It allows them to access and update work orders, record labor and inventory, and create new tasks in real-time, even offline. Data syncs automatically when a connection is restored.
- Access assigned work orders in the field
- Add labor and inventory to work orders
- Record time and notes
- Complete work orders in real-time
- Create new work orders
- Offline operation and data synchronization
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Yardi Maintenance Mobile augments the functionality of Yardi Maintenance. Yardi Maintenance Mobile allows maintenance techs to access their assigned work orders from the field. They can add technician labor and inventory to work orders and record time, notes, and complete work orders in real-time. They also have the ability to create new work orders as needed. Yardi Maintenance Mobile requires that clients install Yardi Maintenance Plug-in 10.1 (for Voyager™ 60) or Yardi Maintenance Plug-in 3.0 (for Voyager™ 7S) or greater. • Assigned work orders appear on the maintenance technician’s device instantly • Completed results update the Yardi Voyager™ record automatically • Yardi Maintenance Mobile can operate in areas without a cellular or wireless connection • Yardi Maintenance Mobile will synchronize data once the connection is reestablished ABOUT YARDI MAINTENANCE Yardi Voyager Maintenance Management provides the tools you need to perform and track daily maintenance for your properties with unparalleled ease and efficiency. Streamlined, user-friendly workflows employ intuitive dashboards, calendars, and alerts to speed the maintenance process and ensure that you provide consistently outstanding service to your tenants. Voyager Maintenance Management also provides seamless integration between resident data and Yardi’s powerful GAAP-based accounting system. Accurate, up-to-date financial information, as well as a complete audit trail, is always at your fingertips.
Service Connect
Streamline field service operations with customizable mobile forms and real-time AR-assisted visual collaboration. Enhance worker productivity through improved accuracy and detailed reporting.
- Customizable mobile forms
- Real-time technician-to-expert assistance
- AR-based visual collaboration
- Improved mobile worker productivity
- Enhanced accuracy
- Reporting and analytics
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Service Connect is a complete solution for streamlining field service jobsite workflows including customizable mobile forms, real-time technician-to-expert assistance using enhanced AR-based visual collaboration. Service Connect helps you improve mobile worker productivity through improved accuracy, reporting and analytics.
Screenshots
Verdict
The clearest difference is review sentiment: Service Connect at 100% against Maintenance Mobile's 5%. Service Connect also leads on rating (5.0 vs 1.9) and iOS requirement (10 vs 15.6). Maintenance Mobile's advantage is ratings volume (103 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Service Connect holds the better App Store score, 5.0 against 1.9. That said, the two scores are not equally well evidenced: Maintenance Mobile has 103 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 5% of Maintenance Mobile's written reviews are positive against 100% of Service Connect's.
| Parameter | Maintenance Mobile | Service Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (103 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 4.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 103 — better | 1 |
| Update frequency | Every 3 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 10 — better |
| Further details — not scored | ||
| Size | 5 MB | 127 MB |
| Age rating | 4+ | 4+ |
| Developer | Yardi Systems, Inc. | Syncron AB |
Customer experience
Maintenance Mobile
Service Connect
Bugs and requests
Maintenance Mobile
Reported bugs
38 issues- App crashes when sliding through pictures
- App freezes all the time
- Two-factor authentication 'remember for 30 days' doesn't work
- Confirmation code time runs out
- Never syncs attachments
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- Constantly logging out
- Pulling up work orders from other people
- Glitching
- Refusing to connect to server
- Does not allow login
- Keep getting signed out
- Not able to access maintenance notes
- Lost data locally
- Data lost on restart
- Inconsistent login
- No notifications
- Won't let me enter technician notes
- No facial recognition
- Sync issues
- Fails constantly
- Poorly implemented sync
- Issues closing work orders
- Cannot enter time out
- Section automatically prefilled with date and cannot be changed
- Cannot enter username
- Camera on in background
- Latest update broke time selector
- Slow loading or uploading
- Cannot type in password field
- Stuck on sync screen
- Notes and time logs deleted on restart
- Dark mode makes app unreadable
- Cannot see work orders correctly
- Signature is deleted when closing work order
- Cannot upload photos
- Cannot save login
- App crashes when trying to login on iPad Pro
- Formatting for cell phone on iPad
Requested features
14 requests- Bring back camera and save icons
- Use AI for scripting to fix bugs
- Update app regularly
- Re-write the app for bottom-to-top utilization
- Add facial recognition
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- Sync in the background
- Push notifications for new work orders
- Tablet version needed
- Ability to sort work orders
- Ability to assign work orders
- Ability to upload videos
- Change status to 'in progress' when clocked in
- Direct support email to developer
- Preserve local storage when offline
Service Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Maintenance Mobile
No in-app purchases
Service Connect
No in-app purchases
Questions
Is Maintenance Mobile free?
Is Service Connect free?
Which has better reviews, Maintenance Mobile or Service Connect?
Do Maintenance Mobile or Service Connect have ads?
Other comparisons
