FortiToken Mobile vs Citrix Secure Access client
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FortiToken Mobile
This app generates one-time passwords (OTPs) for secure authentication. It supports event-based and time-based OTPs, acting as a client for back-end validation servers. The application prioritizes user privacy and control, requiring explicit permissions for any data access.
- Event-based OTP generation
- Time-based OTP generation
- OATH compliant
- QR code scanning for activation
- TouchID/FaceID for app security
- Push notifications
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FortiToken Mobile is an OATH compliant, event-based and time-based One Time Password (OTP) generator application for the mobile device. It is the client component of Fortinet’s highly secure, simple to use and administer, and extremely cost effective solution for meeting your strong authentication needs. You will need to use FortiOS or FortiAuthenticator as the back-end validation server. Requires iOS 12 or later. Compatible with iPhone, iPad, and iPod touch. Privacy and Control: FortiToken Mobile cannot change settings on your phone, take pictures or video, record or transmit audio, nor can it read or send emails. Further, it cannot see your browser history, and it requires your permission to send you notifications or to change any settings. And, FortiToken Mobile cannot remotely wipe your phone. Any visibility FortiToken Mobile requires is to verify your OS version to determine app version compatibility. Sensitive information, such as Email Address or Token seeds may be entered during manual installation of FortiToken tokens, 3rd Party tokens, and Token Transfer. While FortiToken Mobile cannot change any settings without your permission, the following permissions are relevant to FortiToken Mobile operations: • Access to camera for scanning QR codes for easy token activation • TouchID/FaceID: used for app security, respectively. • Access to the Internet for communication to activate tokens and receive push notifications • "Send Feedback by Email", to automatically populate the "Sender" field • Internally share files between applications to prepare an attachment to be sent by email for "Send Feedback by Email" • FortiToken must keep the phone awake while it is upgrading the internal database to avoid data corruption. By downloading and Installing FortiToken Mobile, I agree with all terms stated above.
Citrix Secure Access client
This application provides secure, remote access to corporate resources like applications, desktops, and data. It offers features like SSL connectivity, per-app flexibility, and multi-factor authentication for a seamless and protected user experience.
- Secure SSL connectivity
- Per-app connection flexibility
- Multi-factor authentication
- One-time password generator
- Push notification authentication
- QR code token management
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Citrix Secure Access enables secure access to business critical applications, virtual desktops, and corporate data from anywhere at any time, providing an optimal user experience with the Citrix Gateway appliance. Secure Access Features: - Full layer 3 SSL connectivity to Citrix Gateway - Per-app connection flexibility (Provisioning support through MDM systems) - On demand support - Multi-factor authentication support with client certificate - IPv6 compliant One Time Password (OTP) Features: - One Time Password generator using TOTP protocol - Add/Manage Password Tokens using QR Code - Second Factor authentication using Push Notifications - Multi Factor authentication with Touch ID and Face ID Support Requirements: Credentialed access to a Citrix Gateway version 10.5 or later. Please contact your organization’s IT group for connection information. Languages: - English, German, French, Spanish, Simplified Chinese and Japanese.
Screenshots
Verdict
The clearest difference is in-app purchases: Citrix Secure Access client at none against FortiToken Mobile's 2. FortiToken Mobile's advantage is review sentiment (31% vs 17%) and ratings volume (123 vs 11). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. FortiToken Mobile sells 2 one-off in-app purchases. Citrix Secure Access client asks for nothing beyond the download.
On the App Store both sit at effectively the same score — 2.9 for FortiToken Mobile against 2.8 for Citrix Secure Access client. That said, the two scores are not equally well evidenced: FortiToken Mobile has 123 ratings behind it against 11, so its average is the more settled of the two. Written reviews are what separate them: 31% of FortiToken Mobile's written reviews are positive against 17% of Citrix Secure Access client's.
FortiToken Mobile ships an update every 2 months, Citrix Secure Access client every 5 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | FortiToken Mobile | Citrix Secure Access client |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (123 ratings) — better | 2.8 (11 ratings) |
| Positive reviews | 31.0% of reviews — better | 17.2% of reviews |
| Number of ratings | 123 — better | 11 |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 14 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | Fortinet | Citrix Systems, Inc. |
Customer experience
FortiToken Mobile
Citrix Secure Access client
Bugs and requests
FortiToken Mobile
Reported bugs
11 issues- App crashes immediately on launch after May 2025 update
- Push notification Approve/Deny buttons hang and don't respond
- QR code scanner fails to capture or focus properly
- Camera permission granted but no capture box appears
- App crashes on first open then works on second attempt
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- Tokens go out of sync requiring re-pairing
- Push notifications fail to work entirely
- iOS 26 push notification dialog doesn't appear
- App freezes when push notifications arrive
- macOS M2 compatibility issues
- JSON error when activating tokens
Requested features
9 requests- Apple Watch app with push approval capability
- Support for standard TOTP/HOTP authentication
- Tap-to-copy token feature instead of long-press
- Home screen widget for quick access
- Larger hit box for eye icon
Show 4 moreShow fewer
- Search functionality for multiple tokens
- macOS app support
- Improved QR code scanning with better focus
- Simplified PIN/password authentication flow
Citrix Secure Access client
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FortiToken Mobile
- 5 tokens$499.00
- 10 tokens$959.00
Citrix Secure Access client
No in-app purchases
Questions
Is FortiToken Mobile free?
Is Citrix Secure Access client free?
Which has better reviews, FortiToken Mobile or Citrix Secure Access client?
Do FortiToken Mobile or Citrix Secure Access client have ads?
Which is updated more often, FortiToken Mobile or Citrix Secure Access client?
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