Comparison

FortiToken Mobile vs 3CX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FortiToken Mobile

This app generates one-time passwords for secure authentication, supporting both event-based and time-based methods. It acts as a client for a strong authentication solution, requiring a back-end validation server. The app prioritizes user privacy and control over device settings.

Highlights
  • One-Time Password (OTP) generation
  • Event-based and time-based OTP
  • Strong authentication client
  • QR code scanning for activation
  • TouchID/FaceID for app security
  • Push notification support
Features
Read full description

FortiToken Mobile is an OATH compliant, event-based and time-based One Time Password (OTP) generator application for the mobile device. It is the client component of Fortinet’s highly secure, simple to use and administer, and extremely cost effective solution for meeting your strong authentication needs. You will need to use FortiOS or FortiAuthenticator as the back-end validation server. Requires iOS 15 or later. Compatible with iPhone, iPad, and iPod touch. Privacy and Control: FortiToken Mobile cannot change settings on your phone, take pictures or video, record or transmit audio, nor can it read or send emails. Further, it cannot see your browser history, and it requires your permission to send you notifications or to change any settings. And, FortiToken Mobile cannot remotely wipe your phone. Any visibility FortiToken Mobile requires is to verify your OS version to determine app version compatibility. Sensitive information, such as Email Address or Token seeds may be entered during manual installation of FortiToken tokens, 3rd Party tokens, and Token Transfer. While FortiToken Mobile cannot change any settings without your permission, the following permissions are relevant to FortiToken Mobile operations: • Access to camera for scanning QR codes for easy token activation • TouchID/FaceID: used for app security, respectively. • Access to the Internet for communication to activate tokens and receive push notifications • "Send Feedback by Email", to automatically populate the "Sender" field • Internally share files between applications to prepare an attachment to be sent by email for "Send Feedback by Email" • FortiToken must keep the phone awake while it is upgrading the internal database to avoid data corruption. By downloading and Installing FortiToken Mobile, I agree with all terms stated above.

About

3CX

This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.

Highlights
  • Office extension access anywhere
  • Schedule conferences
  • Chat with colleagues
  • Video calls
  • QR code setup
Features
Read full description

Stay connected and make remote work easier with 3CX. This app allows you to use your office extension from anywhere and not only for calls. Schedule conferences, chat with your colleagues and video call from your iOS device. Getting Started: 1. Install the app. 2. Open it, read and accept the license agreement and authorize the permissions the app needs (camera, microphone). 3. Open your web client or desktop app and click on the QR code in the top right corner. Details on how to access your web client are in your 3CX email sent by your administrator. 4. Open your camera on your iOS device and scan the QR code shown on your screen. 5. Your extension is configured and you’re now “Ready for calls”! Important: This app is only for use with 3CX V20 and is not a standalone app. More information: https://www.3cx.com/user-manual/installation-iphone/

Screenshots

FortiToken Mobile4 screens
3CX4 screens

Verdict

The call

The clearest difference is in-app purchases: 3CX at none against FortiToken Mobile's 2. FortiToken Mobile's advantage is rating (2.9 vs 2.6). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. FortiToken Mobile sells 2 one-off in-app purchases. 3CX asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

FortiToken Mobile holds the better App Store score, 2.9 against 2.6. Both are backed by a comparable volume of ratings — 123 and 322 respectively. Written reviews point the same way: 31% of FortiToken Mobile's written reviews are positive against 28% of 3CX's.

UpkeepUpdate frequency

FortiToken Mobile ships an update every 2 months, 3CX every 6 weeks. Both last shipped on November 6, 2026.

Scorecard2 real differences · 8 level
FortiToken Mobile versus 3CX: the parameters behind the verdict, then further details
ParameterFortiToken Mobile3CX
PriceFreeFree
Rating2.9 (123 ratings) — better2.6 (322 ratings)
Positive reviews31.0% of reviews — better28.4% of reviews
Number of ratings123322 — better
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.3
Further details — not scored
Size6 MB65 MB
Age rating4+4+
DeveloperFortinet3CX

Customer experience

FortiToken Mobile

All ratings123 ratings
Positive39.8%
Neutral14.6%
Negative45.5%
Written reviews174 reviews
Positive31.0%
Neutral14.9%
Negative54.0%

3CX

All ratings322 ratings
Positive35.7%
Neutral5.9%
Negative58.4%
Written reviews623 reviews
Positive28.4%
Neutral12.0%
Negative59.6%

User reviews

FortiToken Mobile

From 123 App Store ratings

What we love

  • ✅ Core functionality works reliably when stable
  • 🔒 Provides effective two-factor authentication
  • 👍 Simple and easy to use interface
  • ⚡ Quick token generation
  • 🎯 Does exactly what it's designed to do

Room to improve

  • 🐛 Critical crash issue after May 2025 update
  • 🐛 Push notification approval buttons frequently unresponsive
  • 😤 Forced proprietary app instead of standard TOTP
  • 📱 No Apple Watch support
  • 🎨 Dated and unattractive UI design

3CX

From 322 App Store ratings

What we love

  • 🚀 Works great
  • 👍 Easy to use
  • 👍 Convenient mobile extension
  • 👍 Reliable system
  • 👍 Powerful features

Room to improve

  • 🐛 Calls drop/disconnect
  • 🐛 Call quality issues
  • 🐛 Unreliable notifications
  • 🐛 Frequent bugs and crashes
  • 🐛 Compatibility issues with iOS updates

Bugs and requests

FortiToken Mobile

Reported bugs

11 issues
  • App crashes immediately on launch after May 2025 update
  • Push notification Approve/Deny buttons hang and don't respond
  • QR code scanner fails to capture or focus properly
  • Camera permission granted but no capture box appears
  • App crashes on first open then works on second attempt
Show 6 more
  • Tokens go out of sync requiring re-pairing
  • Push notifications fail to work entirely
  • iOS 26 push notification dialog doesn't appear
  • App freezes when push notifications arrive
  • macOS M2 compatibility issues
  • JSON error when activating tokens

Requested features

9 requests
  • Apple Watch app with push approval capability
  • Support for standard TOTP/HOTP authentication
  • Tap-to-copy token feature instead of long-press
  • Home screen widget for quick access
  • Larger hit box for eye icon
Show 4 more
  • Search functionality for multiple tokens
  • macOS app support
  • Improved QR code scanning with better focus
  • Simplified PIN/password authentication flow

3CX

Reported bugs

5 issues
  • Inability to answer/make calls
  • Freezing/crashing during calls
  • Missed call notifications not working
  • Incompatibility with certain iOS versions
  • Issues with call transfer and merging

Requested features

6 requests
  • Apple Watch support
  • Customizable ringtones
  • Do Not Disturb mode
  • Call transfer/parking functionality
  • Improved voicemail management
Show 1 more
  • Siri/voice control integration

In-app purchases

2 purchases

FortiToken Mobile

One-time2
  • 5 tokens$499.00
  • 10 tokens$959.00
None

3CX

No in-app purchases

Questions

Is FortiToken Mobile free?
FortiToken Mobile is free to download, with in-app purchases available.
Is 3CX free?
3CX is free to download, with no in-app purchases.
Which has better reviews, FortiToken Mobile or 3CX?
FortiToken Mobile is rated higher. FortiToken Mobile averages 2.9 out of 5 from 123 ratings, while 3CX averages 2.6 from 322 ratings.
Do FortiToken Mobile or 3CX have ads?
Neither FortiToken Mobile nor 3CX shows ads.
Which is updated more often, FortiToken Mobile or 3CX?
FortiToken Mobile ships an update every 2 months, and 3CX every 6 weeks. Most recently, FortiToken Mobile was updated on November 6, 2026 and 3CX on November 6, 2026.

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