3CX vs UniFi Endpoint
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
3CX
This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.
- Office extension access anywhere
- Schedule conferences
- Chat with colleagues
- Video calls
- QR code setup
Read full descriptionHide full description
Stay connected and make remote work easier with 3CX. This app allows you to use your office extension from anywhere and not only for calls. Schedule conferences, chat with your colleagues and video call from your iOS device. Getting Started: 1. Install the app. 2. Open it, read and accept the license agreement and authorize the permissions the app needs (camera, microphone). 3. Open your web client or desktop app and click on the QR code in the top right corner. Details on how to access your web client are in your 3CX email sent by your administrator. 4. Open your camera on your iOS device and scan the QR code shown on your screen. 5. Your extension is configured and you’re now “Ready for calls”! Important: This app is only for use with 3CX V20 and is not a standalone app. More information: https://www.3cx.com/user-manual/installation-iphone/
UniFi Endpoint
This app provides secure, on-premises access and control for various organizational resources. It allows for one-click WiFi and VPN connections, smart door unlocking, and easy access to files and EV charging.
- Smart door access
- One-click WiFi connection
- One-click VPN connection
- Camera sharing
- EV charging
- File access
- Softphone functionality
Read full descriptionHide full description
UniFi Endpoint offers a complete, secure, and seamless on-premises solution for effortless access and control—right at your fingertips. - Smart Door Access: Unlock doors with a simple tap on your phone. - One-Click WiFi: Connect to the organization’s WiFi without entering credentials. - One-Click VPN: Access the organization’s VPN without entering credentials. - Camera Sharing: View live camera feeds and collaborate in real time for enhanced security. - EV Charging: Charge your electric vehicle with ease. - File Access: Access and sync drive folders on the go. - Softphone: Make calls, check voicemail, and stay connected anytime. Upgrade to UID Enterprise, our cloud-based solution, and experience the next level of security, multi-site support, seamless 3rd-party service integration, and other powerful features.
Screenshots
Verdict
The clearest difference is rating: UniFi Endpoint at 4.8 against 3CX's 2.6. UniFi Endpoint also leads on ratings volume (12K vs 317) and update cadence (every 2 weeks vs monthly). 3CX's advantage is iOS requirement (16.3 vs 18.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UniFi Endpoint holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: UniFi Endpoint has 12K ratings behind it against 317, so its average is the more settled of the two. Written reviews point the same way: 28% of 3CX's written reviews are positive against 30% of UniFi Endpoint's.
3CX ships an update monthly, UniFi Endpoint every 2 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | 3CX | UniFi Endpoint |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (317 ratings) | 4.8 (12K ratings) — better |
| Positive reviews | 28.1% of reviews | 29.7% of reviews — better |
| Number of ratings | 317 | 12K — better |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #139 — better |
| Devices | iPhone, iPad | iPhone, iPad, Apple Watch — better |
| Requires iOS | 16.3 — better | 18.0 |
| Further details — not scored | ||
| Size | 64 MB | 283 MB |
| Age rating | 4+ | 4+ |
| Developer | 3CX | Ubiquiti Inc. |
Customer experience
3CX
UniFi Endpoint
User reviews
3CX
From 317 App Store ratingsWhat we love
- 🚀 Works great
- 👍 Easy to use
- 👍 Convenient mobile extension
- 👍 Reliable system
- 👍 Powerful features
Room to improve
- 🐛 Calls drop/disconnect
- 🐛 Call quality issues
- 🐛 Unreliable notifications
- 🐛 Frequent bugs and crashes
- 🐛 Compatibility issues with iOS updates
UniFi Endpoint
From 12K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient access
- 💡 Useful features
Room to improve
- 🐛 Bugs and glitches
- 🔒 Security and privacy concerns
- ⚠️ Lacking configurability
- 🤖 Complicated user experience
Bugs and requests
3CX
Reported bugs
5 issues- Inability to answer/make calls
- Freezing/crashing during calls
- Missed call notifications not working
- Incompatibility with certain iOS versions
- Issues with call transfer and merging
Requested features
6 requests- Apple Watch support
- Customizable ringtones
- Do Not Disturb mode
- Call transfer/parking functionality
- Improved voicemail management
Show 1 moreShow fewer
- Siri/voice control integration
UniFi Endpoint
Reported bugs
4 issues- Softphone not ringing for external calls
- Unwanted video call integration
- Repeated door unlock attempts
- Inconsistent door control functionality
Requested features
5 requests- Add NFC support
- Implement one-touch unlock
- Integrate with CarPlay
- Provide a widget option
- Add texting capabilities
In-app purchases
3CX
No in-app purchases
UniFi Endpoint
No in-app purchases
