This app is garbage
There are many doors on my community, I only have access to 2 when I should have access to all. It has so many unnecessary steps to add access to a guest, when you give access to a guest they should be enter through any gate, not just one. Sometimes people are coming from different places why restrict them? I would recommend you hire an UX designer that helps you remove friction from this app, is horrendous to use
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Bit worthless
If you’re wanting to backup your iCloud by using the app to sync with a Unify NAS, I’d avoid, the app regularly crashes, causes phone overheating, fails and is just generally unstable.
Finally VPN
Wow, I’ve waited for this ever since I got my dream machine Pro Max about a year ago this is awesome. Finally, something that works with wire guard that doesn’t require going around your elbow to get to the opposite hip way to go guys keep up the great work.
Changes and unable to unlock
The apartment community where I live uses this app for residents entry and answering your doorbell it’s been working great so far but After recent changes which added widgets for each function you want to do I’ve noticed there is no longer a unlock feature to let a visitor in I can still look and see the camera and whose at the front door but I’ve been trying to figure out how to unlock the door I have a disability and it’s not always the easiest for me to go downstairs to open the door Am I missing something? The old version was better before the changes in my opinion…
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Forcing upgrades that are not needed
Constantly updating the app to a point that it has got no basic functionality.
Backup feature needs upgrade
Can you please implement Apple’s API to enable background backup of photos (specifically PHBackgroundResourceUploadJobExtension (async protocol on iOS 27+/macOS 27+) part of PhotoKit).
The current implementation makes the feature impractical with large libraries.
The current implementation makes the feature impractical with large libraries.
Update is buggy and made my watch no longer work
This app has been decent for the most part. When I learned I can use it on my watch It was a game changer. This last update made it so you need watchOS 11.0 or higher to be compatible. My watch is an SE Gen 1 that still works perfect for my needs, but unfortunately, it will not receive the 11 os update. That means the app is no longer available for me to use. Bit frustrating. If you can make it compatible with 10.6.2 it would be greatly appreciated. I know the other bugs will get sorted out within the next couple updates. Doors aren’t always showing up and keeps giving me errors about permissions. Once I clear the errors I am able to find the lock location I need to unlock on the app. I’d give 5 stars if I can get my watch software to be added to the compatibility list again.
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Locked in and locked out
I love the way this app works to keep people out of where they don’t need to be. You might think you’re getting in, but without this app, you won’t. Too bad, so sad.
Instructions and capabilities do not work on Mac OS. Instructions only work on IOS
Disappointing and frustrating experience - Ubiquiti can do so much better. Get with it!
Great app
Great app. Very convenient. Grants access with no problem. Only issue is you constantly have to update your location service every time you are on the app.
Confusing
I get “invalid credential” error message. Getting FACE ID to work is difficult
Buggy
This app constantly has new bugs
Needs Work.
The connection is okay at best. Don’t answer while you are driving. The slightest dip in cell service will make it where no one can hear you. I’d give it more stars but I can not use my SMS messages with the app. Instead you have to use a browser on your phone.
Works well when you can log in…
Seems like I have to reload the program to use it
Sucks
Can never locate console to open gate
Steve the neumann of ninth legion
Calibre is not a great choice but it does look nse to travel with ober
Photo backup not working
Contacted support and told to wait for future update. No timeline for when that would be or other support offered. Unas pro is non functional for photo backup with iPhone
Business owner
Developed for administrators. Not for owners and certainly not for users.
Never consistently works
Sometimes I can open our gate but others I will click the gate button, it will say unlocked and turn green but the gate never opens. Wish my complex never switched to this
Not tracked
It looks like nobody tracks issues on this app.
